Evaluate the Leadership of Carolyn Mccall
Added on 2020-06-05
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EVALUATE THELEADERSHIP OFCAROLYN MCCALL
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1McCall is a turnaround leader and Rationale to support answer................................................1The characteristics and skills which helped her in driving the company forward......................2Consequences of taking her turnaround leadership style far.....................................................3McCall is the right person for easyJet and the company needs good leader in future to drivesuccess business operations. .......................................................................................................4CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................8
INTRODUCTIONLeadership style is the technique which assist the person in demonstrating itstraits and characteristic of handling different situations. The report will evaluate theleadership style of Carolyn McCall who was the Chief Executive of EasyJet, theBritish airline company whose ultimate motive is to serve customer satisfaction ataffordable prices. Further, the report will outline the characteristics and skills ofMcCall which assisted her in driving companies' success to level of growth anddevelopment. Moreover, it will analyse consequences faced by Carolyn byimplementing the use of leadership style instead of managing styles. Thus, thereport will identify if McCall and her style of leadership is effective for EasyJet.MAIN BODYCarolyn is the chief executive of EasyJet, the low cost British airline whichoffers domestic and international flying services to 30 countries via 820 routes. Toattain success the firm offers different types of services the organisation offersdifferent types of schemes and packages on flying service to serve consumersatisfaction and maximize profits. McCall is undoubtedly a successful leader wholeads her company with the help of turnaround leadership style (Basham andCampbell, 2010). The lady solved various problem which come across in airlines andshe remarked her success by turning chaos of EasyJet into continuous increasingprofits against all the competitors of airline industry in Europe. The ultimate motiveof McCall turned when she planned to expand its airline services beyond tourism asshe wanted to made strong existence of airline in Business travel. The lady followsturnaround leadership style because it is focused on the success of alone personwho handles all the services and changes single handed. The Turnaround leadershipstyle is the most effective style as in this the characteristics and behaviour ofperson are not dependent on any other person. The success is demonstrated by oneindividual efforts.McCall is a turnaround leader and Rationale to support answerIt has been determined that McCall is the leader and not manager becauseshe believes in implementing changes in services to serve customer satisfactionand not the basis of controversies. Like, the issue which was raised about thetoilets, there she told media that she does not believes on the reviews andcustomer views on media, instead she will herself survey the airline toiletry services1
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