Developing Personal and Professional Skills

This assignment is a reflective essay that outlines the personal and professional development goals and objectives of an individual. It covers short-term (next 4 months), medium-term (next 2-3 years), and long-term (following 3-5 years) goals, focusing on developing innovative and creative abilities, building strong relationships with colleagues, and empowering team members to take responsibility and accountability.

Running head: EVALUATION AND REFLECTION
Evaluation and Reflection
Name of the Student:
Name of the University:
Author’s Note:

2EVALUATION AND REFLECTION
One of the best ways to learn the lessons of life is through self-reflection. This is because
I believe that man learns best through the experiences that he passes through. One of the most
effective teachers that we get in life is our experiences. We learn best from the situations that we
pass through. Self-reflection also helps a lot in self-evaluation. In other words, it helps in finding
out the flaws and the strengths that we have in life. I have been able to find my strengths which I
will work upon with all my efforts so that I can really nurture them and use them for my
improvement. On the other hand, I have also been able to find out any flaws or errors that are
present in my personality. I will have to work on them to make sure that I can find ways of
improving on them. Getting a clear idea about the strengths and the weaknesses of my
personality will help me in my personal and my professional life as well. I will be able to work
on my drawbacks so that I do not fall under any negative impression of my boss or even my
colleagues (Gould and Taylor 2017).
I will be narrating one incident that happened in my work organization which helped me to get
an idea about my personal strengths and weaknesses. I will be using the Boud’s reflective model
to narrate this incident.

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Figure1: Boud’s Reflective Model
The experience was when there was a group project that was assigned to five of us at the
office. We all were really under a huge stress. This was a very challenging situation for us. This
was one good opportunity that would enable us to prove our potential. All of us were really
working very hard but one of the colleagues was falling back. I could see that he was much
tensed and unmindful. I talked to him and asked him to share his problem with me. Though he
was a bit reluctant in the beginning then he shared his story with me. He said that as he is a
nonnative English speaker, he is very unsure about his English speaking skill. He was afraid of
the fact that he could not speak English fluently in front of others. I consoled him and reflected
upon one of the experiences that I have passed through. I said that when my father shifted to the
posh regions of UK and I took admission in one of the Posh UK schools, I was really finding it

4EVALUATION AND REFLECTION
very difficult to deal with the city life and the students who used to read in that school. I was
often the victim of bullying. I was so frustrated at a time, that I wanted to quit and I thought of
becoming a dropout. However, then I thought that I cannot give up so easily. I will have to make
my place within these difficulties. So, I started working very hard and concentrated on my
studies I also observed the accents of the city people and observed their ways of life. Slowly and
gradually I could cope up with the city lifestyle and I also got very good grades at my school. I
could also master the accents of that region. So, I could do this only through practice and
determination. I gave my own example and tried to inspire my colleague. I asked him to practice
speaking in English and also follow the English channels and read newspapers. Constant practice
will surely help me in developing his weak English speaking skills. He was really inspired by
this and he followed whatever I said and gradually he improved in his English speaking skills.
He thanked me for the inspiration that I gave.
It was from here that I learned about my aspect of inspiring others. In future, I will be
nurturing this aspect and will use it for supporting my colleagues and my teammates as well. The
other thing that learned was that I am very loyal and dedicated towards the work that I undertake.
This experience happened when I was assigned as the team leader of a group with 4 members.
This was really a very challenging situation for me and I made sure that I make all my teammates
be accountable for their actions. One of them had made a mistake in his work and was afraid to
accept it. He was thinking that perhaps he would be sued by the senior management if they found
that he had done such a severe mistake in his work. However, I could not let this happen as I
always abide by the trait of accountability. So, I cannot let my team member escape from being
accountable for his own actions. I made sure that He goes to the management and accepts his
fault. I also encouraged him saying that if he does this, it will increase his value in the eyes of the

5EVALUATION AND REFLECTION
management. They will know that he is honest and is accountable for his own actions. He finally
went to the management and accepted his fault and also agreed to work hard in order to
overcome it. The management was very happy with his accountability and his honesty. So, they
gave him another chance to rectify his mistakes and also added some credit points to my work as
a team lead as I was successful in inculcating the accountability among my teammates. I have
concluded that this is one my positive points that will surely help me a lot in the long run. So, I
will be working on it in order to develop it further. My action in the upcoming days will be to
make sure that I am being accountable for all my actions and I also built the same this same
feature among my team members as well. This will help me to be responsible down the years and
will surely be very helpful for my professional and my personal lives as well. The other thing
that I learned from the PPDI is that one of my biggest positive strengths is my creative and
innovative nature. The event that happened was at my office. There was a programme being
conducted called talent hunt, where all the teams had to make some of the other creative things
with their creative mindset. I was the leader of such a team and my teammates were confused
and puzzled and did not know what they would make for the contest. So, I assured them and I
said that we would make something creative. So, I told them that we would make something out
of the wastes. So, I named the project as Best out of Waste. We gathered all types of wastes
papers. There were newspapers, marvel papers, color papers, box cutting and many other such
waste materials. We cut them into pieces and then made a collage out of this. The idea was really
very simple. We did not use any costly materials like the other teams. There were no sparkles,
ornaments or jewelry. There were only simple color papers. We made a beautiful collage by
cutting those papers into very small pieces and then sticking them on a board. Apart from this, I
also suggested them the idea of the plantation. We took some seeds, planted them in a pot and

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gave the necessary amount of water and sunlight that it needed for growing. It soon germinated
into a nice, fresh plant. We displayed our presentations at the contest and backed the first prize.
This was mainly because of the senior management of our creation and innovation. None of the
teams had shown such a creation or innovation. I concluded from this event that I am really
having a very creative bent of mind and I will be using this aspect even in future so that I can
prosper in my professional field.
I got this notion from all these experiences that I will have to work further on my positive
aspects and nurture them. Being accountable for my own actions will always help me to keep a
good notion in the eyes of my superiors. I will also be very inspirations towards all my
colleagues and my followers. I know that in order to be a good leader I will have to inculcate all
my good qualities within my followers. I will teach them that they must be accountable and
responsible for their own achievements and also for their own mistakes. I will also try to develop
these creative aspects within them so that they can prosper in the long run.
This knowledge that I have got from the PPDI will help me in nurturing the good aspects
of my personality. I will make sure that I can use all these qualities for developing myself into a
better person with each passing day. My followers will always be seeing me as their role model.
So, they will always follow their leader as their role model. I will be inspiring them and
supporting them throughout.

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References
Gould, N. and Taylor, I., 2017. Reflective learning for social work: research, theory and
practice. Routledge.

8EVALUATION AND REFLECTION
Entry 1b
Self-reflection is one of best ways of understanding the good and the bad aspects present
within the individuals. I believe that we learn the best from the different experiences that we go
through in our lives. We often have many aspects of our personalities that reason hidden unless
we actually fall into any difficult situation or actually face any particular challenges. I have been
able to learn the positive and the negative aspects of myself and I will also be taking steps that
will help me in undertaking the necessary measures that will be helping me in the upcoming
days. Some of my notions about myself have also undergone many changes and I will be
henceforth focusing on them. I will be using the Boud's reflective model, Gibb's reflective model
to talk about all those incidences (Gould and Taylor 2017)
I will be using the Boud's model to narrate that how my notion changed regarding my
own temperament. I always had this feeling that I am a very patient person. However this view
totally changed after this incident appended to me. The experience was during one of the group
assignments that were assigned to all of us in the office. I was given the charge of handling a
marketing team. As a result of which I had to meet with many different clients and I also had to
look after the queries of all the customers. I was looking for the marketing and the sales of a
range of herbal medicines. It was in great demand and there were huge orders that we were
receiving every day. So, there was a huge pressure on me and also the marketing team that I was
handling. I also had to pick up so many different calls coming from the customers all day long
with so many varied kinds of queries. Though I was trying my level; best to make sure that I do
not get angry and deal with everything very patiently but I would also feel that I was under a
huge stress. One day I saw that some of my team members were late. It is because of their late
arrivals that the customers were facing problems and were showering their calls. I had to pick up

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those calls and had to hear their harsh words. So, at the time I just lost it and I could not hold my
control over my temper. I stopped attending the customer calls and also escalated against all
those employees who were late. I also scolded them a lot. After this incident, those employees
were apologetic towards their mistakes and promised that they will not be repeating this. They
got a warning from the seniors. However, the senior management also wasn't happy with the
approach that I took. They explained that being the in charge of a marketing team I cannot show
such a kind of behavior. It is my duty to look after all the needs of the customers and solve all
their queries. It was really very offensive to me to stop taking the customer calls. I must have
patiently dealt with this situation. So, I realized that it is really a true fact. I must be more patient
and be able to deal with every situation very patiently. So long I had this notion that I am very
calm and a patient person and I can never lose my cool. However, this incident reflected my
anger and that I can take some wrong steps when I get angry. So, my actions henceforth will be
to keep a control over my mood and take decisions calmly and in a patient manner. If any
situation of the similar kinds happens in future, then I will make sure that I attend the calls of the
customers in a patient manner and apologize to them for the delay and also ask them to kindly
allow some more time so that we can fix the error and get back to them soon. If there is the late
arrival of any employees I will be arranged for some back up as soon as possible. Rather I will be
arranging for some alternative or some backups right from the beginning so that I do not suffer
like this. However, I also saw that at times being a bit strict is required so that I can make the
subordinates work properly. In a nutshell, I will have to strike a balance in my temperament and
make sure that I can implement my anger or my calmness accordingly. I will also make sure that
I take the necessary steps to control my anger. In future, I will be taking some mediation classes
in order to get rid of my anger. I will also take a break from the long schedule works that will

10EVALUATION AND REFLECTION
help me in all the future days. I will divert my mind for some time from that particular matter
which is disrupting my temper.
The next experience that I have faced will be explained through Gibb's model (Potter
2015). The description goes like this that once there was an assignment where we had to give a
business plan that will reflect the changes that must be brought in the staff division of the
organization so that the efficiency can be increased. I did a huge survey on this and did my
research in an in-depth manner. I made a visit to each and every department and interviewed
each of the members asking them their problems and then changes that they want. It is only after
getting such a huge amount of data that I suggested a plan which contained some changes
including some additions and some deductions in the number of staffs working in each
department. My plan was very well accepted by the management and they gave me appreciations
and praises. All the members of the management were very happy with my creative e and
innovation idea. They gave me the highest rating among all the other employees as they were
really very happy with a business plan that had a lot of innovations and newness within itself.
Then we were asked to deliver the same presentation on an annual day in front of all the
office staffs, the members of the management including the board of directors and also some of
the externals who would be coming from other companies. I thought that I will do this very well
just as I performed on the written project.
However, as the day of presentation was nearing I was suffering from the feelings of an
unknown fear. I thought that I will not be able to deliver the presentation properly in front of so
many people. I was having this feeling that I will not be able to do the project in a proper way. In
other words, I will not be able to deliver the project in a proper manner. I also had this feeling

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that I must somehow escape and avoid this situation. I never had this feeling before. I had this
feeling that I must somehow escape. However, I also could not afford to ruin the good position
that I had in the eyes of all the superiors and also my colleagues. There were many employees
who were working under my supervision. If I take such a step then it will have a very bad effect
on my followers. They look upon their leaders their role model. So, if I take my step back from
facing a challenge then I will never be able to lead by followers forward. So, I somehow
managed to pick up my courage and start delivering my presentation on an annual day. Though I
managed to somehow accomplish the work I was shivering with fear. I delivered the presentation
but I was not really happy with my own performance. I also forgot many important points that I
had to deliver. The evaluation is a mixture of good and bad events. I knew that I was creative
and efficient towards my work. So, I could somehow manage to deliver the presentation
properly. However, at the same time, the bad events were that I was really suffering from fear
and tension. I was suffering from lack of confidence.
So, I concluded that I suffer from a lack of confidence and from stage fear. So far I
thought that I am very good at present as I very creative and unique. However, I did not have this
idea that I can suffer from lack of confidence. If I have to deliver the same project orally, and in
front of such a huge crowd, then I suffer from lack of confidence and get afraid. My actions
henceforth will be to take part in many confidence building activities. I will take care in many
meditations and also in yoga classes.
These activities will help me increase my concentration and be sure about all my future
endeavors. If any such situation happens in future, I will make sure that I am not trying to escape
any situation. I will always make sure that I am confident enough to least go forward, accept the
challenge and come out successful from it.

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I have to keep this in mind that I am a leader to my followers and they will look unto me as their
role model. I will have to make sure that none of my actions are demotivating them at any point
in time.

13EVALUATION AND REFLECTION
References
Gould, N. and Taylor, I., 2017. Reflective learning for social work: research, theory and
practice. Routledge.
Potter, C., 2015. Leadership development: an applied comparison of Gibbs’ Reflective Cycle and
Scharmer’s Theory U. Industrial and Commercial Training, 47(6), pp.336-342.

14EVALUATION AND REFLECTION
Weekly tasks for the learning journal:
Appendix 1
Week 1
Loyal and committed towards work, creative and innovative.
Appendix 2
Week 2
Screen shot of your response in the class forum
Appendix 3
Week 3
innovative, creative, lack of confidence, committed and dedicated
Appendix 4
Week 4
Task 2 - Career and Personal Development Plan (30% of the portfolio)
2a. Personal Analysis
STRENGTHS OPPORTUNITIES
One of the major strengths that I have
is the capacity of inspiring others.
This is because I believe that a good
human being is someone who does not
only think about the personal benefits
but also tries to inspire others at the
same time. Often in the course of life,
people suffer from the lack of proper
I will try to become more responsible
towards my professional and personal
life. I will also make the attempts to
increase the aspect of accountability so
that I can become much more efficient
towards my work. I will also try to
inculcate these values within my work
culture. I will try to build this
accountability among all my colleagues

15EVALUATION AND REFLECTION
inspiration and then they give up.
However I always make efforts so that
I can inspire others with the little
experience that I have. I have also
been following this in my work life. I
inspire all my co workers and try to
motivate them.
Accountability is another strength that
I have. I believe that it is very
important to have the accountability
towards the work that I am doing. I
always try to stay accountable for all
my actions and my steps. I try to take
all the responsibility of my work on
my own shoulders. I am also very
creative by nature. I try to add my
own creation and innovation in my
work. This helps me to stand out from
the common masses and get noticed at
every step.
and my subordinates as well.
ASPIRATIONS RESULTS
I aspire to be much more confident in I believe that if I work on all the

16EVALUATION AND REFLECTION
the upcoming days. Though I manage
to do all my work confidently but I
know that I must work on this matter
and grow the level of confidence. This
will help me to gain the trust of my
colleagues and my subordinates as
well. Increased confidence will enable
me to face many challenges that will
come in my way.
I will also try to nurture my skills
more on creativity and innovation.
This is one area that I consider to be
one of my greatest strengths. I always
try to do something different and
something out of the box that will help
me to stand out and be distinguished
from others. I will try to nurture this
skill and develop my creative talents
much more. I will also aspire to show
my teammates that I am just like them
and I am as answerable and vulnerable
to my seniors just as they are to me.
So, this will make me easily
mentioned points then this will surely
help me in bringing about more
positive changes within my personality.
It is with the help of these changes like
increased innovation, more confidence
and more accountability that I will be
able to develop myself into a good
leader in the upcoming days.

17EVALUATION AND REFLECTION
approachable, All my teammates will
be able to approach me with any kinds
of issues that they face.
2b – Professional value statement (no more than 150 words)
Personal mission statement
I am very creative in nature and that helps to bring out the uniqueness
stored within me. I am confident about my actions and I know how to be
accountable for my own credits and my mistakes as well.
Personal vision statement
I will always try to use my creative, responsible and confident nature to
carry on all my duties and responsibilities. I will also set proper goals for
my followers and guide them through all ups and downs towards success.
Personal values
I am very creative and innovative in nature. This helps to be to make my
approach and my work very different and very unique to others. This trait
will surely help me in my work field as well as I will be able to suggest many

18EVALUATION AND REFLECTION
unique ideas and innovations. I am also very inspiring in nature, I try to
understand the problems that people are passing through and then inspire
them with reasons of why they must never give up in life. I often inspire
others with my own life experiences as well. This will make my colleagues
and my subordinates vest their faith in me and they will know that They
can count on me even during their hard times as well. I am also accountable
for all the actions that I take during any work. I will also make sure that I
inculcate this quality among my subordinates as well.
2c. Setting Goals
What do I
want to learn?
What do I have
to do?
What support
and
resources
will I need?
How will I
measure my
success?
Target
date for
review of
results.
Creativity
and
innovation
I have to work
more on my
creative nature
and use unique
ideas in my
professional
I will have to
carry on a
proper
research and
development
about
I will
measure the
success by
seeing the
level of
creativity
Within
24th
July.
It will be
reviewed
on

19EVALUATION AND REFLECTION
field. whatever is
going on
around me. I
will then
utilize my
thinking
capacity to
come up
with
something
very unique.
that I can
add in the
projects that
I undertake
and the
kinds of
feedbacks
that I get.
27ndth
july.
I will try to
see the
strengths of
people I am
working with
and assign
them
responsibility
accordingly.
I have to talk
and mingle
with all my
teammates,
with the co
workers and
my friends in
order to know
their strengths
and their
weaknesses.
Patience and
transparency
The
relationship
built
between me
and my
teammates,
friends and
relatives will
show me if I
am able to
know their
strengths
24th
March,
2021
Review
Date on
26th
March,
2021

20EVALUATION AND REFLECTION
and set my
expectations
accordingly.
I want to
develop the
accountability
I want to
nurture the
accountability
within myself
and inculcate
the same
within my
colleagues as
well.
I will have to
be friendly
and speak
with them in
a non
hesitant way.
I will
appreciate
them on
their
achievement
and scold
them on
their
mistakes and
guide them
to correct
the mistakes
as well.
Feedback
from my
friends and
teammates.
The other
thing will be
performance
of the team
members.
Within
20th
July.
It will be
reviewed
on 23th
july.

21EVALUATION AND REFLECTION
To develop
delegation
and
empowermen
t skills
I will have to
make my
teammates
understand
their own
responsibilities.
I will have to
make them
more
responsible.
This is how I
want to
empower them
I will have to
make them
self sufficient
by giving
them the
necessary
support and
make them
self
confident.
The
performance
of the
employees
and the level
of their self
confidence.
24th
March,
2023
Review
Date on
26th
March,
2023
Please add as many rows as you require
2d Personal Objectives
Short-term goals (next four months)
I will be working on my innovative and creative abilities. I consider myself

22EVALUATION AND REFLECTION
to be a person with a very creative bent of time. I will try to upgrade my
thinking with newer and unique ides. This will also help me to suggest many
new and innovative business ideas and promote the prosperity and the
overall welfare of my work organization.
Medium Term Goals (next 2 – 3 years)
I will try to know all my friends and my team mates well. This will give me a
clear idea about their individual strengths and weaknesses. This will help me
to allocate their job roles accordingly. I must know the current strengths of my
teammates and then assign them tasks on that basis. I will then try to nurture
their areas of strengths and motivate them further. I will also communicate
with them and know their weaknesses and help them to overcome the same.
Long Term Goals (following 3 to 5 years)
I will try to empower my friends and my colleagues. I can do this only if I
trust them with their own responsibilities. I will always be there to guide
them with all the required support but will not spoon feed them. They will
be empowered only when they can build the self confidence and the faith
within themselves regarding their capabilities. I will train them to take their
own responsibility and be accountable for their own actions.

23EVALUATION AND REFLECTION
Appendix 5
Week 5
Be more attentive and empathetic
Appendix 6
Week 6
Group assignment, stress of work, losing control over anger, and then undertaking
necessary measures.
Appendix 7
Week 7
Suffering from lack of confidence and trying to escape the situation. However
could not really afford to do that as it would have a have a bad impact on the

24EVALUATION AND REFLECTION
followers.
Appendix 8
Week 8
Completed peer-formative feedback sheet
Appendix 9
Week 9
The good and the bad aspects of one’s own personality. Narrating the experiences
through the Boud’s reflective model and Gibb’s reflective model
Appendix 10
Week 10
I am very loyal, innovative and creative in nature.
I am very empathetic towards my colleagues and I will constantly help and
support them.