Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Setting up plan.............................................................................................................................1 Stakeholders................................................................................................................................3 Venue Suitability.........................................................................................................................4 Risk Assessment..........................................................................................................................8 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Creation the template of any post event report is a significant part of the event that has been organised. The purpose of doing so is that it assist the organiser as well as client to gain the in-depth insights regarding the relevance of the event. Along with that as the event include enormous data of expenses, revenue as well as number of total attendees which help to effective plan for futureand make better decision by examining the previous report or event effectively (Sagen, 2015). For the better understanding of report Melbourne Convention and Exhibition event has been considered which provide one of the largest spaces in Australia to conduct the event. Due to the venue and building they hold the event has received huge recognition. This report cover following topics like set up of the event, identify the role of internal as well as external stakeholders. Further, create a risk matrix for the event are covered in this report. MAIN BODY Setting up plan Australia-China Trade Expo (ACTE 2019) is an international event that take place every after 13 years and held at Melbourne, Victoria. As it is conducted in large scale so whenever the event takes place it gather the attention of huge buyer attendance. The two countries named Australia and China share good relations with each other reason being they share strong economic similarity. This is the necessary platform that offer huge advantage and prosper the long term benefit by encouraging free trade and healthy relation with one another. The whole setup of the event take place in such a manner it expand opportunities for business and cover various activities like service trade, cultural exchange, project investments, commodity trading and so on(Jones, 2017). The purpose of whole event is to maintain the deep connection between countries like Australia and China. Event Promotion The event promotion is the vital part as until / unless people are aware, the purpose of an event cannot be fulfilled. Further, promoting the large event crates the market buzz and guarantee the success as it enhances the percentage of attendances. As Australia-China Trade Expo organises event at large scale due to which it look for various platform such as tradition media and digital media to target the event effectively. In detail company uses the social media, 1
its website, create email marketing as well as print media to influence the market and get privilege to be the part of event. Thus, in order to leverage the existing market and promote business effectively the event uses different promotion activities. These activities are defined below: Webinar:It carries the event information as well as slides that led the audience to gain the detail information regarding audience(Whitelaw and Wrathall, 2015). This basically help the audience to seek the information and conduct learning activities which is offered by the company. Blog: The role of respective tool is to promote the event by describing about the whole set up. Especially to conduct the large scale events like, Australia-China Trade Expo hire the most suitable bloggersthat have huge followers and frequently go through the blog and remain connected with the help of comment section. Social media:It is basically a community of like minded people who come together and remain connected. This is one of the most suitable places to promote the event as is cost effective method and within small period of time it can gather huge attention. Affiliated marketing:This a part of digital media which can be used by the Australia- China Trade Expo event to create win win situation. Here, the event manger can promote their brand on most frequently visited site like new channel where customer visit on the frequent basis. Technologies Along with this the company make sure that these tools and techniques are effectively used so that the right message is delivered to the public with the help of right content. Apart from all these technique the organizer of event makes they uses significant technology like digital media(Plante and et. al., 2017). This not only help to communicate the value to audience and promote the event but it also help to analyse success of an event. Additionally, it consist of google analytics that help to provide the result at real time. It include conversation rate, bounce rate, online sources that promote the audience to take step and finally increase the traffic and so on.Hence, this can shape the event as it get whole information regarding various parameters directly associated with the functioning of an event. 2
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Stakeholders Stakeholders are the individual that may or may not be the part of an organisation but theirinterestliesinthefunctioningofbusiness.Inrelationwhileorganisingeventthe stakeholder show their interest by planning, organising, implementing as well as promoting the event(Dotan andet. al., 2016). Some, of the internal as well as external stakeholders that are associated with Australia-China Trade Expo are discussed below: Event organizer:It include the event management company, sponsor, funder as well as investor. Employees and Workforce:These are the part of internal stakeholders that involve contracted crew, staff supplied either by contractors or firms that hire labour as well as volunteers. Their remuneration directly gets affected by the event's profitability. Supply Chain:It involve vendors that supply the necessary product or service which are required for the event. Along with that to maintain safety precautions the organizer maintain emergency services such as ambulance, fire extinguisher and so on which are the part of safety as well as security. Participants:This part include contestants, exhibitors, performers,speakers, trader and athletes. Attendees:Attendees are the visitor, fans, customers, audience and spectators for whom whole event is sponsored. Regulatory Bodies:These are the legal bodies that ensure whether the functioning of an event takes place in an ethical manner or not. It involve central, state as well as local authorities, agencies, police as well as other legal bodies(Mallen and Adams, 2017). Community:These are the interested group such as NGO, protestor as well as media that function together and form a network to analyse the activities of event. However, out of all the stakeholders, the most crucial ones are Event Organiser, Employees,SuppliersaswellasRegulatoryBodies.Thus,itisessentialtomapthese stakeholders based on the interest which they have with respect to the event as well as their influence within the same. Thus, a detailed stakeholder map is showcased below: POWER INTERESTEvent OrganiserEmployees 3
Regulatory BodiesSuppliers Thus, all these stakeholders mentioned above have their own level of power as well as interest associated with the event(Gupta and et. al., 2016). However, it is necessary that each stakeholder and their expectations are properly analysed and complied by event organisers. For example, expectation of employees would be to work in a flexible and effective working environment. Thus, providing them the same would result in their enhanced productivity and betterresults.Similarly,incontextwithregulatorysuppliers,theydecidethelawsand regulations that must be obeyed by the firm in organising an event. Thus, compliance with the same would result in their long term support. Venue Suitability For any event, the most important element which must be taken into consideration is venue of the event. The site on which the event would be held is the most prime source of attraction for the attendees of event. In context with Australia-China Trade Expo,Melbourne Convention and Exhibition Centre has been chosen for the event. Thus, following is a detailed critical evaluation of the venue in relation to the event: Site Accessibility and Movement: The very first aspect which comes into mind regarding the venue is its accessibility and size. As for Melbourne Convention and Exhibition Centre, it has an area of over 70,000 square metres, which, by far, is one of the largest areas covered by such centre (MELBOURNE CONVENTION AND EXHIBITION CENTRE EXPANSION,2019). In terms of accessibility, the site has almost 9,000 square metres of flexible areas that could be used by the organising team as well as attendees to ease their movement up around the whole venue. Moreover, equipments and machines too could be easily move around within the venue which would further ease the work of participants within the Trade Expo to bring in their offerings effectively. 4
Illustration1: Way to Melbourne Conventional and Exhibition Centre (Source: Melbourne Convention and Exhibition Centre: Getting Here, 2019) As described above, it could be seen that the centre is highly accessible as it is surrounded by subway stations, which could help individuals reach the centre effectively(Barron and Ali-Knight, 2017). Moreover, flexible routes and driveways are also available, showcasing the convenience of movement towards getting to the venue. Congestion: In terms of congestion, the centre is known to have more than 17,000 rooms ranging in different sizes. Moreover, its architecture has focused on creating innovative spaces throughout the venue, which removes the hindrances of congestion in the venue(Parent and Chappelet, 2017). Use of Space For People: For the trade expo, big theatres with immense seating facilities, along with presentational spaces are required for participants to showcase themselves and their products to a wide number 5
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of audiences. Within the convention centre, there are several theatrical spaces available for vast number of audiences within the same. Some of the prominent spaces for people are displayed below: Illustration2: Concerts and Shows: Plenary 1 (Source: Concerts and Shows: Plenary 1, 2019) 6
Illustration3: Concerts and Shows: Plenary 2 (Source: Concerts and Shows: Plenary 2, 2019) Thus, as displayed, there are several events for which the spaces have been showcased. Thus, in order to conduct an expo which is quite big and requires effective space for more than 1000 people, then the centre has enough space to include them appropriately. Parking Facility and Convenience: The parking area of Melbourne Exhibition and Convention Centre is quite huge to accommodate a large number of vehicles. Furthermore, an appropriate and sequential facility is provided for a flexible movement of cars and other utility vehicles(Samdadiya, Ranjan and Mirchandani, 2015). Thus, the analysis above clearly reflects that Melbourne Exhibition and Convention Centre is highly appropriate to conduct Australia-China Trade Expo within this venue. This wouldbequitesuitableintermsofaccessibility,movement,convenienceaswellas 7
accommodating a large number of audience who would visit to witness the event within the convention centre. Risk Assessment Every event management project is exposed to several types of risks that could jeopardise its implementation in a preset manner. In addition to this, these risks could hinder the success of the event and could a certain level of inconvenience that could cause a complete failure of the event(Authority, 2016). Thus, to assess the same, a risk matrix is being developed below, which would help the firm in forecasting the risk associated with the project along with its possible consequences and corrective actions. RISKSEVERITYCONSEQUENCESCORRECTIVE ACTIONS Equipment FailureVERY HIGH Itsconsequences would be including a completefailureof eventanddecreased reputation. Toensurethesame, testsmustberun beforehandtoensure that there are no faults inmachinesand equipments. Medical and Accidental Emergencies VERY HIGH It might lead to several injuries to the person exposedtothisrisk, maybeevendeath, whichwouldcause havocinemployees and participants both. CrisisManagement Plansmustbe developed and proper safetygearsmustbe employedtoensure protectionof stakeholders. Fire and Electrical IssuesVERY HIGH Might lead to loss of lifeandacomplete destructionof infrastructureofthe venue. Fire insurances, alarms andemergency evacuationsystems must be implemented Food Safety IssuesHIGHPoor health of peopleFoodInspections 8
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having meals would be a severe consequence. couldbeadoptedby the management team to ensure safety. Insufficient BudgetHIGH Poor Quality of Event wouldbeorganised with a wide scope of improvement. Differentsourcesof fundinglikeBank Loans must be adopted bytheevent management company to acquire more funds. Inappropriate Security ManagementMEDIUM This risk might lead to theft of valuables and otheressential belongingsofpeople attendingtheevent (Liang, 2016). SecurityCameras, checkingaswellas competentfirmmust beapproachforthe same. Inadequate Staff MembersMEDIUM Mightleadto overburden on existing employees. Recruitmentagencies must be contacted to employ individuals on zero hour basis. Inaccessible Power SupplyMEDIUM The event won't be set up on time as well as therewouldbehigh qualityissues regarding the same. The firm must contact electricalsuppliersto ensure that the supply ismaintained consistently throughouttheevent management.. Data TheftMEDIUMThis threat would lead tolossof confidentialitywhich couldhavesevere Toensurebetterment inthiscondition,the organisersmustbuy softwarethatcould 9
consequences like loss oftrustamongst participants,reducing odds of success. digitallyprotectthe confidential informationof participants. Last-Minute CancellationsMEDIUM Thiscouldleadto disruptionin scheduling as well as changes in timeline. Participantsmustbe allowedafter contractualbasisto ensurecertaintyof theirengagement throughout the event. In-authenticate InformationLOW Mightleadto inappropriatedata flow within the team that might hamper the quality issues in terms ofcostandtime throughout the event. Communication channelsmustbe establishedforteams andequipmentslike microphonesand communicationtabs must be hired to do the job effectively. Withdrawal of SponsorsLOW This would lead to a badreputationwithin the event as companies tend to showcase their sponsorstodevelop interestmarginsin people. Contractsmustbe establishedand implemented,which statessevere consequencesincase theybroketheir engagement. Bad Marketing PlanLOWMight lead to absence ofinformation amongstpotential targetedaudience, whichcouldleadto Firmmusthirea competentmarketing team which would be responsiblefor promotingtheevent 10
lowerfootfallthan targeted. internationallyto increase effectiveness. Crowd ManagementLOW Itwouldresultina ruckuswithinthe event,thatwould cause inconvenience to elderindividualsas well as children. Crowdmustbe segregatedusing appropriate personnels to manage the crowd and maintain effective discipline(Ishikawa and et. al., 2016). Traffic ManagementLOW Might result in delay of several individuals to make it on time to theeventaswellas this would also cause inconveniencetothe local public. There are several ways surrounding the venue. Thus,aspecificrout mustbeblockedfor localindividuals whichwouldhelpin better management of trafficandproviding convenience to people on the road. CONCLUSION Thus, it could be effectively concluded by the information above, that event management is an essential aspect that must be included as a crucial aspect by project teams in order to ensure effectiveness in their events. Effectively setting up the plan along with promotion and usage of technology leads to development of a prominent pathway that is necessary for accomplishment of the event. Moreover, it is necessary to map stakeholders to analyse their expectations and work accordingly and ensure their long term engagement with the company. In addition to this, evaluating the site allows to gain insight regarding the suitability of the same with respect to the event that is being planned. Lastly, creation of a risk matrix enables in analysing potential risk factors and prioritising them on the basis of severity, which allows them to judge their 11
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