Impact of External Environment and Corporate Social Responsibility on Marks and Spencer

Report Writing

Executive Summary
The report summarises that Marks and Spencer is a multinational retail company of UK.
There are various internal and external environment factors which impacts business operations.
Effective leadership style directs personnel and company in their growth. The report entails
impact that external environment have of company with application of PESTLE Analysis. It also
explains corporate social responsibilities and evaluate that and explain that why is it is beneficial
for the company. Lastly, it discusses the impact of Brexit and COVID-19 pandemic time for the
Marks and Spencer daily activities and how they resolve this problem.
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Table of Contents
Executive Summary.........................................................................................................................1
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
External environment with PESTLE analysis.............................................................................3
Recommendation of suitable leadership style.............................................................................5
Corporate social responsibility of the company..........................................................................7
Effects of Brexit and COVID-19 pandemics...............................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
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INTRODUCTION
Leadership style is very essential for the organisation to maintain the work place of the
company it use by the company to achieve their company objective. PESTLE Analysis helps the
company to identified the external environment and support the company to make a batter
strategic plan, that helps the company to doing better performance and achieve their target
effectively and efficiently. Marks and Spencer was founded in 1884 which has its main
headquarter in London, and it is the major British Multinational Retailer company which deals
with various home products and clothing products including more than 100-year-old chains
(Marks and Spencer, 2022).
The report discusses about impact of enteral and external environment, along with using the
PESLE analysis on Mark and Spencer. It also includes explanation of corporate social
responsibilities and describe that after fulfil their social responsibility, CSR activities help the
company to achieve their goals. Lastly it will ask the opinion that what are the effects of Brexit
and COVID-19 pandemics time, and how the Mark and Spencer deal with this situation.
MAIN BODY
External environment with PESTLE analysis
PESTLE Analysis is a tool or framework which helps the company to analysis the macro
environment (Farmaki, 2018). This factors support the Marks and Spencer to analysis the
internal and external environment, and helps to better understand the current and Future market.
Marks and Spencer has successfully made the use the PESTLE analysis often to become one of
the leading international retailers. Factors of PESTLE analysis that impacts environment of
Marks and Spencer are below:
 Political – These factors are related to the government control and its influence by the
industry. This political factor helps to get the better understanding of Marks and
Spencer's current and future market. UK government has established the fair trade policy
between the multiple countries, and Marks and Spencer is a well-established retailer and
main operate in the United Kingdom, So, they get a more benefit of policy, because free
trade impacts the company to import the foreign products for sale in their different stores
in cheapest prices and make good profit margin. But other government policy impact
negativity Brexit is a withdrew process of UK and Europe. after this policy Marks and
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