Facilities Project Assignment Report

Student’s Name
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Date

Facilities Project 2
Executive summary
In all large firms, facilities layout is critical in determining operations efficiency and the costs
incurred in running the facilities. Whenever a firm experience a complex flow of material and
human resource, alternative approaches become a necessity in determining and evaluating other
arrangement alternatives. This paper analyses facilities and processes design and points out
various factors that are used by Walmart in managing and running its facilities and developing
relevant layouts taking into account space availability, inventory movement, and shelves
arrangement process. This paper provides an example of a floor scale of one of the facilities,
various methods available at the facility, different service process designs and the advantages
and disadvantages of using the models. The conclusion deduced from the paper indicates the
importance of facilities and processes design in running successful large retail firms.

Facilities Project 3
Contents
Introduction......................................................................................................................................4
Scale floor plan................................................................................................................................5
Processes types................................................................................................................................6
Purchasing....................................................................................................................................6
Inventory handling.......................................................................................................................7
Customer service.........................................................................................................................7
Accounting processes..................................................................................................................8
Service process design.....................................................................................................................8
Facility operations.........................................................................................................................10
Service blueprint........................................................................................................................10
Swim lane map..........................................................................................................................11
Merits.........................................................................................................................................12
Cost optimization...................................................................................................................12
Demerits.....................................................................................................................................13
Loss of managerial control....................................................................................................13
Hidden operating cost............................................................................................................13
Recommendations......................................................................................................................13
Conclusion.....................................................................................................................................14
References......................................................................................................................................15

Facilities Project 4