Best Assignment on Financial Planning Behaviour

Runing Head: FINANCIAL PLANNING BEHAVIOUR 1
Financial planning behaviour
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FINANCIAL PLANNING BEHAVIOUR INTERVIEW QUESTIONNAIRE 2
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FINANCIAL PLANNING BEHAVIOUR 2
Questions Answers and notes
1. Client background/history
Can you provide the background
on the client's situation (back
story) and how it led to this
situation?
The client was majorly focused on how he would invest
in retirement. He was so curious caring about his future
after retirement. He was forced to ask the advisor on
what he should do to invest in the portfolio that would
give a return dividend that he would use as his source of
income (Hershey, 2015 p.331). It is noted that through
this scenario, the client had hindsight bias that he
overrated his capacity to the extent of ignoring the
advice of his advisor (Hamagami, 2017 p.26). Upon the
retirement 5 years later, the dividend performed strongly
but the external investment had halved in their value.
This led to the conflict with his advisor as he wished his
advisor would have advised him against investigating
with the broker.

FINANCIAL PLANNING BEHAVIOUR 3
Questions Answers and notes
2. Outline of the situation
Can you outline the client’s
problem, issue or complaint that
has arisen with yourself or your
firm? Who was involved?
The client has the problem of hindsight bias. He had the
issue of overestimating his ability and financial
capacity. The client made a mistake to invest with
broker even after being warned by the advisor. The
advisor did not recommend this because it was outside
his service-oriented architecture (SOA) (Petkoska and
Earl, 2009 p.245). The complaints of the client to the
advisor arose after five years of his retirement. He
complained that the advisor would have warned him
against investing with the brokers. The complaint was
invalid because his advisor did not recommend the use
of the brokers in investment portfolio.