Food and Beverage Management in Reducing Operational Cost: A Study on Associated British Foods Plc

Business
Management
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Chapter 1: Introduction....................................................................................................................3
Background to research topic.................................................................................................3
Background to research organisation.....................................................................................4
Research rationale..................................................................................................................4
Research questions.................................................................................................................5
Research aims and objectives.................................................................................................5
Chapter 2: Literature review............................................................................................................5
Introduction of literature review.............................................................................................5
Main body with heading and sub-headings............................................................................6
Conclusion of literature review............................................................................................15
Chapter 3: Methodology................................................................................................................15
Research philosophy.............................................................................................................16
Research approach................................................................................................................17
Research strategy..................................................................................................................17
Research methodology.........................................................................................................18
Research instruments/tools...................................................................................................19
Sampling...............................................................................................................................20
Ethical implications..............................................................................................................23
Chapter 4: Findings........................................................................................................................24
Analysis of collected facts....................................................................................................24
Chapter 5: Discussion....................................................................................................................26
Chapter 6: Conclusion, recommendations and implications for further research..........................39
References......................................................................................................................................40
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Chapter 1: Introduction
Food and beverage management is basically termed as a segment of the hospitality industry
which emphasise on operations in resorts, restaurant, hotel and more. This is mainly inclusive of
conducting activities like managing budget, inventory, planning menus and other activities in
order to conduct operations in effective manner while reducing food wastage along with
satisfying customer needs and demands (Bresciani, 2017). Food and management department
within hospitality industry plays can important role as it largely contributes in the growth of
hospitality industry. This is one of the most important and essential aspect within this industry as
it emphasise on the basic needs of customers. Food and beverage management is basically
related with management of food and beverage operations within hospitality industry and
restaurant. With the help of conducting systematic and proper management of food and beverage
organizations in the respective industry can not only manage wastage but can also satisfy
customers needs and demands effectively. With the help of undertaking various strategies and
practices organizations within this industry cannot only generate higher sales as well as revenue
but can also undertake use of innovative ways to conduct proper food and management
operations. This is an essential unit within the hospitality industry which will help in reducing
food wastage and conducting sustainable operations that will help organization to develop
positive brand image in the industry.
The present research is conducted on the concept and role of food and beverage
management within UK organizations in which strategies of food and beverage management to
reduce operational cost is also included along with certain recommended practices. To fulfil
present research aim which is to identify the impact on food and beverage management in
reducing operational cost within organization proper literature review, data analysis, certain
recommended practices is being included in this research. The present research conducted on
Associated British Foods Plc which is operating as British multinational food processing in
retailing company headquartered in London, England, United Kingdom. This organization was
founded in the year 1935 and provides wide range of services and products to customers which
helps him to maintain the leading positioning within the hospitality industry.
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Background to research topic
Food and beverage management within hospitality industry is inclusive of study of
management of activities such as managing food budget, conducting proper menu planning,
dealing with customers needs and demands etc. With the help of conducting proper and
systematic food and beverage management organization and hospitality industry can not only
reduce wastage but can also conduct their business operations in low operational cost which will
further allow them to assure higher growth and profitability in industry. The present research is
conducted on Associated British Foods Plc which is operating as British multinational food
processing and retailing company founded in the year 1935. The present research include
discussion on the concept and role of food and beverage management within UK organization
along with strategies to reduce operational cost and recommended practices.
This research will analyse the importance and role of food and beverage management
within organization along with strategies that will help organization in the respective industry to
reduce its operational cost. This will benefit other organizations in the same sector to conduct
their operations in cost effective manner and assure long term growth and profitability. To
accomplish the present research aim, literature review, proper data analysis is being included
with the help of recommendation that will benefit organization to conduct their proper food and
manage beverage management activities efficiently.
Background to research organisation
The present research is conducted on the aim to identify the impact of food and beverage
management in reducing operational cost of an organization. For this Associated British Foods
Plc is being selected which is operating as a British multinational food processing and retailing
organization headquartered in London, England, United Kingdom. This organization is dealing
in food processing and retail industry and was founded in the year 1935. Furthermore it has been
analysed that the organization offers main products in terms of food and ingredients and with
wide range of services and products this organization offer high quality services and facilities to
customers.
Research rationale
The selection of present research topic which is to identify the impact of food and beverage
management in reducing operational cost of an organization within UK hospitality organization
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is rational, as it include discussion on the role of food and beverage management within United
Kingdom organizations along with strategies to reduce operational costs. This will benefit
organisations like Associated British Foods Plc to implement strategies to reduce the operational
cost that will further benefit them to enhance their overall growth and profitability in the
industry. With the help of this research organization dealing in the same sector can also
implement strategies to assure maximum consumer satisfaction and higher profitability. In
addition to this present research is also rational as it will benefit investigator to enhance the
current level of skill and knowledge on the selected topic. This will also benefit researcher to
enhance critical thinking ability and will benefit in academic way to conduct research in future in
appropriate manner.
Research questions
 What is the concept and role of food and beverage management within UK
organisations?
 What are the strategies of food and beverage management to reduce the operational cost
in Associated British Foods Plc?
 What are the recommendations on strategies of food and beverage management strategies
on operational cost of Associated British Foods Plc?
Research aims and objectives
Research aim
To identify the impact of food and beverage management in reducing operational cost of
an organisation: A Study on Associated British Foods Plc
 To understand the concept and role of food and beverage management within UK
organisations
 To determine the strategies of food and beverage management to reduce the operational
cost in Associated British Foods Plc
 To examine the recommendations on strategies of food and beverage management
strategies on operational cost of Associated British Foods Plc
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Chapter 2: Literature review
Introduction of literature review
This forms out to be a vital section of every research project which comprises of analysis
and survey of secondary form of data that is vital and essentially needed to set a framework and
base for an investigation (Chen, Perry and Lau, 2015). With respect to current investigation a
number of online articles and journals are analysed which are based on the topic of food and
beverage management in reducing operational cost of an organisation a discussion and
evaluation of which is provided as below:
Main body with heading and sub-headings
Concept and role of food and beverage management within UK organisations
As per the view point of Cousins, Graham and Hollier, (2019) Food and beverage management
is termed as a study of management which mainly associated with food servicing and food
logistic. In this there are wide range of activities and functions are including such as planning
menus, managing budget etc. There are various functions in food and beverage management
which needed to be conducted on efficient basis as to enhance overall satisfaction of customers.
Furthermore, it has been analysed that it is important for food and beverage sector to emphasise
on operational cost in order to not only reduce wastage but to utilise resources efficiently in order
to enhance overall productivity. Along with this it has been analysed that food and beverage
management is mainly termed as a segment of the hospitality industry which mainly emphasise
on operations in resort, restaurants, hotels, hospitals, catering companies and more. This is
mainly inclusive for business side of food such as managing budget, ordering inventory and
planning and costing menus.
In addition to the this has been analysed that food and beverage management is also
playing important role in United Kingdom organization as it is providing a systematic and
effective process to manage food and beverage. It has been analysed that in United Kingdom
organization food and beverage management is a crucial aspect as it not only helps in reducing
the overall operation cost but also allow organization to manage budget and assure higher
profitability. Furthermore it has been analysed that food and beverage management is playing
crucial role within United Kingdom organization as it helps in industries managers and leaders to
reduce the overall wastage and further enhance their CSR effectiveness towards the environment
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(Kraak, 2021). With the help of reducing wastage organization can create a positive image in the
industry and can assure satisfaction as well as loyalty of customers. With the help of this
organization can also have support from governments and can further enhance their profitability
in effective manner. In addition to this it has been evaluated that with the help of having proper
food and beverage management practices strategies tools and techniques organizations in the
provinces of United Kingdom can reduce the overall wastage and can enhance the airport well in
industry with the help of this company can have ability to influence attention of customers in
effective manner and can also assure their satisfaction level and greater extent. United Kingdom
is facing intense competitive rivalry in which organization attacking hills of different types of
practices to influence mindset of customers, in this effective food and beverage management can
not only helps organization to conduct their operations by using operational cost but can also
create positive image among customers that will help them to attain more competitive edge
within industry.
It has been analysed that role of food and beverage management within UK organization
is very crucial an important as it stands with learning the food structure and future of catering
industry which is a broad aspect. In this it is essential to manage food according to the modern
trend and serve customers needs and demands while focusing on less wastage. This sector
significantly contributes in wider range of profits in the hospitality industry in the provinces of
United Kingdom. It has been analysed that with the increase in trend of business meetings, social
events, personal events the importance and role of food and beverage management is
significantly increasing within United Kingdom organizations. Food and beverage management
is playing crucial and vital role within United Kingdom organizations (Davis, Alcott and
Pantelidis, 2018). This sector mainly emphasise on conducting operations in effective manner in
order to enhance overall satisfaction level of customers. This industry mainly emphasise on
processing raw food material, conducting proper packaging of final product and distributing
them in effective manner. This industry is playing crucial role in contributing the higher growth
of organization, as it satisfy the basic need of consumers which significantly enhances their
overall level of satisfaction and loyalty towards company.
According to the view point of Dopson and Hayes, 2019 it has been analysed that food
and beverage management is also playing most efficient role within UK organization in terms of
helping companies to stand out from the crowd. With the help of having high quality food with
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innovative and unique menus and food offerings organizations can enhance their revenue
profitability as well as retain most of the customers. It is important to emphasise on food and
beverage management, as it not only help organisations to handle inventories in efficient manner
but also allow them to satisfy wide range of customers and further benefit organization to
enhance overall competitiveness in industry. Thus according to the above mentioned analysis it
has been stated that food and beverage management is mainly defined as a segment of hospitality
industry which usually emphasise on operations in resorts, restaurants, hotels, catering
companies and more. This is basically an activity associated to ordering and managing inventory,
budget planning, managing menus etc. Food and beverage management plays important and
crucial role within UK organization as it not only allow companies to enhance the effectiveness
of managing inventory but also allow them to reduce food wastage which helps in enhancing
their overall brand image in the industry. Along with the help of conducting proper food and
beverage management organization can satisfy customers needs and demands effectively and can
maximise overall growth and profitability within the industry. It is important for organisations in
the provinces of United Kingdom to focus and understand the effectiveness and importance of
food in fabric management and conduct this role efficiently.
Strategies of food and beverage management to reduce the operational cost in Associated
British Foods Plc
As per the view point of Nam, Kim and Carnie, (2018) It is essential for organization to
emphasis on managing their operational cost in order to not only manage the profitability ratio
but also to satisfy customers needs and demands effectively. With the help of taking advantage
of strategies of food and beverage management organizations can manage their operational cost
efficiently. There are various forms of strategy with the help of which Associated British Foods
Plc can manage their operational cost while managing food along with satisfaction of consumers.
Mentioned below there are some certain strategies of food and beverage management that what
helps selected organization to reduce the operational cost and managing their profitability and
consumer satisfaction.
Calculate food costs:
Proper and systematic collection of food cost will help in reducing the time consuming
task and also help organization to stay on budget it is important for Associated British Foods Plc
to calculate their food cost and other finances to save money time and food in the long run. With
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