Food and Beverage Management in Reducing Operational Cost: A Study on Associated British Foods Plc

This research focuses on the impact of food and beverage management in reducing operational cost of an organization, with a study on Associated British Foods Plc. It includes a literature review, strategies of food and beverage management to reduce operational cost, and recommended practices.

Business
Management
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Chapter 1: Introduction....................................................................................................................3
Background to research topic.................................................................................................3
Background to research organisation.....................................................................................4
Research rationale..................................................................................................................4
Research questions.................................................................................................................5
Research aims and objectives.................................................................................................5
Chapter 2: Literature review............................................................................................................5
Introduction of literature review.............................................................................................5
Main body with heading and sub-headings............................................................................6
Conclusion of literature review............................................................................................15
Chapter 3: Methodology................................................................................................................15
Research philosophy.............................................................................................................16
Research approach................................................................................................................17
Research strategy..................................................................................................................17
Research methodology.........................................................................................................18
Research instruments/tools...................................................................................................19
Sampling...............................................................................................................................20
Ethical implications..............................................................................................................23
Chapter 4: Findings........................................................................................................................24
Analysis of collected facts....................................................................................................24
Chapter 5: Discussion....................................................................................................................26
Chapter 6: Conclusion, recommendations and implications for further research..........................39
References......................................................................................................................................40
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Chapter 1: Introduction
Food and beverage management is basically termed as a segment of the hospitality industry
which emphasise on operations in resorts, restaurant, hotel and more. This is mainly inclusive of
conducting activities like managing budget, inventory, planning menus and other activities in
order to conduct operations in effective manner while reducing food wastage along with
satisfying customer needs and demands (Bresciani, 2017). Food and management department
within hospitality industry plays can important role as it largely contributes in the growth of
hospitality industry. This is one of the most important and essential aspect within this industry as
it emphasise on the basic needs of customers. Food and beverage management is basically
related with management of food and beverage operations within hospitality industry and
restaurant. With the help of conducting systematic and proper management of food and beverage
organizations in the respective industry can not only manage wastage but can also satisfy
customers needs and demands effectively. With the help of undertaking various strategies and
practices organizations within this industry cannot only generate higher sales as well as revenue
but can also undertake use of innovative ways to conduct proper food and management
operations. This is an essential unit within the hospitality industry which will help in reducing
food wastage and conducting sustainable operations that will help organization to develop
positive brand image in the industry.
The present research is conducted on the concept and role of food and beverage
management within UK organizations in which strategies of food and beverage management to
reduce operational cost is also included along with certain recommended practices. To fulfil
present research aim which is to identify the impact on food and beverage management in
reducing operational cost within organization proper literature review, data analysis, certain
recommended practices is being included in this research. The present research conducted on
Associated British Foods Plc which is operating as British multinational food processing in
retailing company headquartered in London, England, United Kingdom. This organization was
founded in the year 1935 and provides wide range of services and products to customers which
helps him to maintain the leading positioning within the hospitality industry.
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Background to research topic
Food and beverage management within hospitality industry is inclusive of study of
management of activities such as managing food budget, conducting proper menu planning,
dealing with customers needs and demands etc. With the help of conducting proper and
systematic food and beverage management organization and hospitality industry can not only
reduce wastage but can also conduct their business operations in low operational cost which will
further allow them to assure higher growth and profitability in industry. The present research is
conducted on Associated British Foods Plc which is operating as British multinational food
processing and retailing company founded in the year 1935. The present research include
discussion on the concept and role of food and beverage management within UK organization
along with strategies to reduce operational cost and recommended practices.
This research will analyse the importance and role of food and beverage management
within organization along with strategies that will help organization in the respective industry to
reduce its operational cost. This will benefit other organizations in the same sector to conduct
their operations in cost effective manner and assure long term growth and profitability. To
accomplish the present research aim, literature review, proper data analysis is being included
with the help of recommendation that will benefit organization to conduct their proper food and
manage beverage management activities efficiently.
Background to research organisation
The present research is conducted on the aim to identify the impact of food and beverage
management in reducing operational cost of an organization. For this Associated British Foods
Plc is being selected which is operating as a British multinational food processing and retailing
organization headquartered in London, England, United Kingdom. This organization is dealing
in food processing and retail industry and was founded in the year 1935. Furthermore it has been
analysed that the organization offers main products in terms of food and ingredients and with
wide range of services and products this organization offer high quality services and facilities to
customers.
Research rationale
The selection of present research topic which is to identify the impact of food and beverage
management in reducing operational cost of an organization within UK hospitality organization
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is rational, as it include discussion on the role of food and beverage management within United
Kingdom organizations along with strategies to reduce operational costs. This will benefit
organisations like Associated British Foods Plc to implement strategies to reduce the operational
cost that will further benefit them to enhance their overall growth and profitability in the
industry. With the help of this research organization dealing in the same sector can also
implement strategies to assure maximum consumer satisfaction and higher profitability. In
addition to this present research is also rational as it will benefit investigator to enhance the
current level of skill and knowledge on the selected topic. This will also benefit researcher to
enhance critical thinking ability and will benefit in academic way to conduct research in future in
appropriate manner.
Research questions
 What is the concept and role of food and beverage management within UK
organisations?
 What are the strategies of food and beverage management to reduce the operational cost
in Associated British Foods Plc?
 What are the recommendations on strategies of food and beverage management strategies
on operational cost of Associated British Foods Plc?
Research aims and objectives
Research aim
To identify the impact of food and beverage management in reducing operational cost of
an organisation: A Study on Associated British Foods Plc
 To understand the concept and role of food and beverage management within UK
organisations
 To determine the strategies of food and beverage management to reduce the operational
cost in Associated British Foods Plc
 To examine the recommendations on strategies of food and beverage management
strategies on operational cost of Associated British Foods Plc
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Chapter 2: Literature review
Introduction of literature review
This forms out to be a vital section of every research project which comprises of analysis
and survey of secondary form of data that is vital and essentially needed to set a framework and
base for an investigation (Chen, Perry and Lau, 2015). With respect to current investigation a
number of online articles and journals are analysed which are based on the topic of food and
beverage management in reducing operational cost of an organisation a discussion and
evaluation of which is provided as below:
Main body with heading and sub-headings
Concept and role of food and beverage management within UK organisations
As per the view point of Cousins, Graham and Hollier, (2019) Food and beverage management
is termed as a study of management which mainly associated with food servicing and food
logistic. In this there are wide range of activities and functions are including such as planning
menus, managing budget etc. There are various functions in food and beverage management
which needed to be conducted on efficient basis as to enhance overall satisfaction of customers.
Furthermore, it has been analysed that it is important for food and beverage sector to emphasise
on operational cost in order to not only reduce wastage but to utilise resources efficiently in order
to enhance overall productivity. Along with this it has been analysed that food and beverage
management is mainly termed as a segment of the hospitality industry which mainly emphasise
on operations in resort, restaurants, hotels, hospitals, catering companies and more. This is
mainly inclusive for business side of food such as managing budget, ordering inventory and
planning and costing menus.
In addition to the this has been analysed that food and beverage management is also
playing important role in United Kingdom organization as it is providing a systematic and
effective process to manage food and beverage. It has been analysed that in United Kingdom
organization food and beverage management is a crucial aspect as it not only helps in reducing
the overall operation cost but also allow organization to manage budget and assure higher
profitability. Furthermore it has been analysed that food and beverage management is playing
crucial role within United Kingdom organization as it helps in industries managers and leaders to
reduce the overall wastage and further enhance their CSR effectiveness towards the environment
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(Kraak, 2021). With the help of reducing wastage organization can create a positive image in the
industry and can assure satisfaction as well as loyalty of customers. With the help of this
organization can also have support from governments and can further enhance their profitability
in effective manner. In addition to this it has been evaluated that with the help of having proper
food and beverage management practices strategies tools and techniques organizations in the
provinces of United Kingdom can reduce the overall wastage and can enhance the airport well in
industry with the help of this company can have ability to influence attention of customers in
effective manner and can also assure their satisfaction level and greater extent. United Kingdom
is facing intense competitive rivalry in which organization attacking hills of different types of
practices to influence mindset of customers, in this effective food and beverage management can
not only helps organization to conduct their operations by using operational cost but can also
create positive image among customers that will help them to attain more competitive edge
within industry.
It has been analysed that role of food and beverage management within UK organization
is very crucial an important as it stands with learning the food structure and future of catering
industry which is a broad aspect. In this it is essential to manage food according to the modern
trend and serve customers needs and demands while focusing on less wastage. This sector
significantly contributes in wider range of profits in the hospitality industry in the provinces of
United Kingdom. It has been analysed that with the increase in trend of business meetings, social
events, personal events the importance and role of food and beverage management is
significantly increasing within United Kingdom organizations. Food and beverage management
is playing crucial and vital role within United Kingdom organizations (Davis, Alcott and
Pantelidis, 2018). This sector mainly emphasise on conducting operations in effective manner in
order to enhance overall satisfaction level of customers. This industry mainly emphasise on
processing raw food material, conducting proper packaging of final product and distributing
them in effective manner. This industry is playing crucial role in contributing the higher growth
of organization, as it satisfy the basic need of consumers which significantly enhances their
overall level of satisfaction and loyalty towards company.
According to the view point of Dopson and Hayes, 2019 it has been analysed that food
and beverage management is also playing most efficient role within UK organization in terms of
helping companies to stand out from the crowd. With the help of having high quality food with
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innovative and unique menus and food offerings organizations can enhance their revenue
profitability as well as retain most of the customers. It is important to emphasise on food and
beverage management, as it not only help organisations to handle inventories in efficient manner
but also allow them to satisfy wide range of customers and further benefit organization to
enhance overall competitiveness in industry. Thus according to the above mentioned analysis it
has been stated that food and beverage management is mainly defined as a segment of hospitality
industry which usually emphasise on operations in resorts, restaurants, hotels, catering
companies and more. This is basically an activity associated to ordering and managing inventory,
budget planning, managing menus etc. Food and beverage management plays important and
crucial role within UK organization as it not only allow companies to enhance the effectiveness
of managing inventory but also allow them to reduce food wastage which helps in enhancing
their overall brand image in the industry. Along with the help of conducting proper food and
beverage management organization can satisfy customers needs and demands effectively and can
maximise overall growth and profitability within the industry. It is important for organisations in
the provinces of United Kingdom to focus and understand the effectiveness and importance of
food in fabric management and conduct this role efficiently.
Strategies of food and beverage management to reduce the operational cost in Associated
British Foods Plc
As per the view point of Nam, Kim and Carnie, (2018) It is essential for organization to
emphasis on managing their operational cost in order to not only manage the profitability ratio
but also to satisfy customers needs and demands effectively. With the help of taking advantage
of strategies of food and beverage management organizations can manage their operational cost
efficiently. There are various forms of strategy with the help of which Associated British Foods
Plc can manage their operational cost while managing food along with satisfaction of consumers.
Mentioned below there are some certain strategies of food and beverage management that what
helps selected organization to reduce the operational cost and managing their profitability and
consumer satisfaction.
Calculate food costs:
Proper and systematic collection of food cost will help in reducing the time consuming
task and also help organization to stay on budget it is important for Associated British Foods Plc
to calculate their food cost and other finances to save money time and food in the long run. With
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the help of taking use of systematic consideration of calculating a food cost percentage in their
inventory food cost percentage and the cost of goods sold will help organization to stay on
budget. Along with this organization by taking advantage of consistency when calculating
inventory with regular tracking will also help to manage their operational cost (Ireland, Bunn and
Boyland, 2021). This will allow them to have an idea about the rate of food is being used or
wasted that will further benefit them to implement strategies.
In addition to this it has been analysed that with the help of having proper calculation of
food cost British food plc can manage their overall budget as well as can reduce the wastage with
the help of calculating food cost percentage organization can have a proper budget that will help
them to conduct their roles and responsibilities in lower operational cost, which will further help
them to assure higher level of profitability in industry. With the help of this they can assure long
term sustainability in industry along with higher competitive edge.
Track inventory:
Operational expenses are mainly administrative and maintenance cost of conducting day
to day activities. In context with Associated British Foods Plc it is important for them to reduce
operational costs with the help of controlling and tracking their inventory. In this with the help of
taking advantage of inventory management organization can reduce operating expenses as well
as cost in number of ways. Furthermore it has been analysed that inventory software will help
them to track supplies and will further aware them about the expiry date of food which will help
them to consume the products in appropriate time. With the help of monitoring inventory level
organization can order the right amount of supplies every time which will help them to prevent
spoilage and wastage that will further help in reducing operational cost. Furthermore it has been
analysed that with the help of taking advantage of this direct method to reduce food cost
organization can have a data driven approach (Onyema, 2014). This which will help them to
reduce food wastage this will also allow them to have a positive impact on consumer mindset
and will further benefit them to conduct food management in effective manner.
This is also one of the most important strategy that will help organization to track
inventory on regular basis and can further manage the cost in appropriate manner. With the help
of tracking inventory organization can ask for the raw materials only when there is a requirement
(Macassa, Rambaree and Chowdhury, 2022). This strategy not only helps in reducing the
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wastage but also helps organization to conduct their roles and responsibilities in budget this helps
in making proper management of food in beverage and also allow organization to assures long
term growth profitability.
Menu planning:
Along with this, it has been evaluated that with the help of taking use of menu planning
organisation can assure long term growth. It has been evaluated that menu planning assists with
controlling food costs by assisting organisation with boosting the benefit of association menu
things. By gathering deals blend surveying from coordinated POS and joining it with recipe
costing in eatery the board stage association can in a flash look at menu thing fame versus
benefit. By seeing what things are undervalued or overrated association can come to food cost
conclusions about reconsidering recipes or fixings (Adams, Donovan and Topple, 2022). For
example, on the off chance that association are selling a huge amount of a low edge thing, which
increments food cost rate, organisation can make acclimations to either raise the menu cost or
change segment sizes. Menu designing additionally empowers you to jump all over menu
chances, such as advancing a menu thing that is high edge however low deals. Understanding the
equilibrium of menu thing fame and benefits empowers information driven choices that bring
down the expense of food. In eateries and other food activities, menu arranging is of most
extreme significance. Arranging the menu ahead of time can guarantee food menu things are
ready on time (Hirth, Boons and Doherty, 2021). It empowers the gourmet experts to sort out
their kitchen staff to be best while cooking the staple café dishes close by specials and new
things. Having a menu plan will likewise diminish food squander which sets aside cash for the
café. The It likewise helps in lessening wastage of food things and cooking fuel assets, and
consequently sets aside cash. Menu planning will further develop buying and stockpiling
effectiveness. Furthermore, with numerous food menus, arranging the menu ahead of time assists
embrace with each theming in a more straightforward manner. A critical menu is a significant
piece of the eatery showcasing bundle. Food is the main thing a café ought to be known for. At
the point when the menu is being planned, it ought to communicate the character of the
restaurant. Menu planning will integrate various parts of café achievement. A decent menu is a
wellspring of benefit, lays out functional spending plans, and is what clients will come to know
the café for. It could not be underlined enough the way in which significant the menu is to an
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eatery or food administration foundation (Sudari, Khatibi and Tham, 2019). Thus according to
the above analysis it has been analyse that menu planning plays important role which will help in
reducing operational cost. With the help of conducting proper menu planning organization can
reduce food wastage and can conduct food preparation in more efficient and effective manner. In
this with the help of taking advantage of technology organization can conduct menu updates on
frequent basis with the help of testing menu options and can track their metrics that will help
them to assure low operational cost.
Strong communication:
Communication plays important role in managing food and beverage management
operations. In context with Associated British Foods Plc it is important for food manager to have
a strong communication network with food suppliers which will help them to lower their food
cost. With the help of having good relationship with suppliers organization can not only ask them
for a discount but can also plan to buy bulk when there is an urgent need (Hirth, Boons and
Doherty, 2021). With the help of taking advantage of strong communication network
organization can assure offering fresh food which helps in reducing the amount of the wastage
and automatically help in saving the overall money. In addition to this hotel also needs to
emphasise on having strong communication ties within organization which will help them to
track proper stock management which plays important factor in cost control. With the help of
communication organization can undertake all the activities in time effective manner which will
help in enhancing operations effectiveness.
Waste management:
In today’s time period it is important for organisations operating in food and beverage
department to focus on minimising food wastage. It is one of the most important element of CSR
activities which will not only help on having a positive image in industry but also help them to
develop strong ties with government and further helps in enhancing satisfaction of customers
(Saryatmo and Sukhotu, 2021). It is important for Associated British Foods Plc to reduce
operating costs with the help of minimising food wastage, in which with the help of taking use of
scraps in innovative way they can take use of appropriate method organization can reduce overall
food wastage. With the help of taking advantage of artificial intelligence, cloud computing and
other software and techniques with the help of transparency and accuracy organization can
reduce the food wastage in effective manner.
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In this competitive business environment CSR plays important role for organization. In this
waste management is also among one of the most important and efficient form of practices and
actor strategy (Beacom, Bogue and Repar, 2021). This will not only helps in reducing food
wastage but also helps organization to maximise satisfaction level of customers with the help of
taking advantage of innovative technologies and strategies company can reduce waste and can
further assure long term growth and competition in industry.
According to the above mentioned analysis it has been analysed that, in order to stay
competitive in the business environment it is important for Associated British Foods Plc to
undertake strategies of food and beverage management in order to reduce overall operational
cost (Mehran, Escallada and Olya, 2021). In this with the help of calculating food cost with
consistency, having strong communication ties with suppliers and taking use of digital
technology such as artificial intelligence organization can reduce operational cost, Along with
this with the help of emphasise on managing food wastage, undertaking use of innovative ways
to utilise scrap organization can develop positive image in the market segment which will help
them to enhance their profitability.
Recommendations on strategies of food and beverage management strategies on operational
cost of Associated British Foods Plc
Reduce employee turnover:
As per the view point of Wilson, Buckley and Bogomolova, (2016) Employees plays
important role for any organization which acts as a crucial element in controlling and manage
operational cost. If organization have low employee turnover then it will benefit them to conduct
their business roles and responsibilities with dedicated experience and talented workforce which
will help them to avoid unnecessary expenses on recruiting new candidates and providing them
training etc. In context with Associated British plc, it is important for company to emphasise on
reducing employee turnover (Jaud and Lunardo, 2022). This will help them to manage their
spending on rehiring training of a new employee etc. With the help of reducing employee
turnover the respective company can provide high satisfaction to customers, as these employees
are experienced and talented which will help organization reduce their operating cost efficiently.
This is one of the most important aspects that will benefit organization to manage the food and
beverage management activities efficiently.
Automate manual process:
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In today’s business world it is important for organization to emphasise on taking use of
technology, that will benefit them to conduct their business operations in cost effective manner.
With the help of reducing global cost by taking advantage of automating manual process
organization can reduce payroll costs. In this with the help of providing training to employees to
conduct their business activities with the help of technology, organization can accomplish overall
goals in shorter time (Nzama, Arise and Ganiyu, 2022). Along with this with the help of taking
use of various strategies such as taking take out orders over the phone, introducing online
ordering to consumers and automate manual process organization can utilise employees talent
skills on other activities. With the help of taking use of automate their inventory tracking process
respective organization can conduct inventory management, with the help of inventory software
another technique that will help them to reduce the operational cost and utilizing employees
talent on other activities.
Control inventory:
It has been analysed that in food and beverage industry it is important for organisations to
manage their overall wastage as to satisfy customers needs and demand and further reduce the
overall expenses. It has been analysed that it is important for Associated British Foods Plc to
emphasise on managing their cost with the help of controlling their inventory (Jaeger, Ryan and
Schouteten, 2021). By taking use of inventory management software this will significantly help
them to reduce operating expenses as well as cost in various ways. With the help of taking
advantage of inventory software organization can monitor the inventory level in effective manner
and can have right amount of supplies every time that will help them to avoid wastage and
spoilage. With the help of taking use of proper inventory control system organization can not
only reduce wastage but can also have low operational course that will help them to assure
higher profitability. When it comes to operational activity, both chefs and f&b service staff play
an essential role to control the portioning (Shih, Wickramasekera and Li, 2022). Arguing and
shouting at Associated British Foods Plc staff will only make you lose your energy and waste
time. Instead, focus on training programs, to coach, to make them understand the value, provide
incentives, and appreciate their efforts at all times. When they tend to make the same mistake
during a busy operation, advise on the spot, and correct them.
To carefully analyze the plate cost and portion, it is necessary to understand the
customer's level of food and beverage intake. Take notes and make a report of the wastage, and
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advise the staff to portion properly, and to be attentive to detail. Different types of customers
have their own perspective about the size of a food or a beverage (Nair, Jayabalan, and Perumal,
2022). However, it is very important that the customers get the same quantity and quality of food
and beverage when they visit next time wherein consistency act as a key to satisfy the customers.
There is a possibility that your vendor might supply a wide range of products wherein there is an
expired or a blemish product. This will not only spoil that particular item but also other items
that are near to it in terms of food or a perishable item. Effective negotiation with the vendor is a
top priority, and your staff should make note of minor issues and act in accordance with it in
order to avoid food poisoning or loss in quality which leads to a loss in consistency.
Manage food wastage:
In order to sustain in this business environment it is important for organization to manage
wastage to have positive influence on environment (Bivona and Cruz, 2021). It is important for
Associated British Foods Plc to manage their food wastage, as it is one of the most important
CSR practices especially in food and beverage industry with the help of managing food wastage,
organization can create positive image among consumers and can work effectively with
government institutions (Wood, 2018). This will also help them to reduce the operational cost
and will allow organization to use their scrap in innovative ways which will help them to
enhance their profitability with the help of taking advantage of various methods and techniques
to reduce food wastage organization can assure low operational cost and effective manner and
can enhance their profitability.
Technology:
In today’s business environment technology is playing crucial role that offers wide range
advantages to organization (Vasilakakis and Sdrali, 2022). It is important for associate
Associated British Foods Plc to emphasise on taking use of high-tech and modern tools and
technology in order to conduct business performance and activities in a smarter manner (Bayona-
Saez, 2017). With the help of taking use of technology such as cloud computing, artificial
intelligence, inventory management organization can conduct their operations in cost effective
manner and can assure higher growth. This will help them to reduce their operational cost and
allowed to have more profitability.
One of the most critical and maybe neglected vital parts of F&B arranging is grasping
patterns according to a more extensive point of view. While food patterns are significant and the
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culinary transformation is genuine, eventually, the way to progress lies in knowing how to adjust
to patterns, yet when. There should be a sagacious comprehension of which patterns will be a
fleeting sensation and which are long haul and fitting for an inn's F&B outlets (Espinosa, Garcia
and Naranjo, 2021). Having a cemented brand gives a F&B outlet a focal point of gravity that
figures out what drifts endlessly don't line up with the brand's commitment. This permits
Associated British Foods Plc to specifically take part in and benefit from purchaser patterns
without pulling themselves from their image's orbit.Trends can now be handily checked via
online entertainment and audit destinations, giving Associated British Foods Plc admittance to
client criticism that had not recently existed beyond email reviews. The way in to an inn's
prosperity is utilizing this information to offer a redid support and adjusting tasks to suit
changing client inclinations. Food culture is turning out to be increasingly pervasive and foodie
networks give an extraordinary open door (Saryatmo and Sukhotu, 2021). Associated British
Foods Plc can target foodies by taking part in food celebrations, assisting with driving
mindfulness and situating the eatery as a feature of the nearby gastronomic local area. Support
will likewise assist you with perceiving the food drifts. Maybe the most pertinent and viable
arrangement is alter food and drink systems (Goh, Djajadikerta and Lemy, 2022). The time has
come consuming and unsafe, however on the off chance that appropriately done the outcomes
are limitless. The most fundamental procedures would be the preparation of kitchen staff and
f&b administration staff and piece control. To alter the procedures, understanding client behavior
is basic.
Conclusion of literature review
According to the other mentioned analysis it has been evaluated from the viewpoint of
various authors, books, articles websites that food and beverage management concept is playing
crucial and important role with the United Kingdom (Wilson, Buckley and Bogomolova, 2016).
Organizations with the help of taking advantage of proper food and beverage management
organization in this industry can conduct their cost effective operation while reducing
unnecessary expenses and reducing the operational cost. With the help of taking advantage of
strategies like tracking inventory, strong communication, waste management, undertaking use of
technology companies like Associated British Foods Plc can assure lower wastage, higher
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consumer satisfaction and reduce operational cost that will help them to assure higher
profitability in the industry.
In addition to this it has been analysed that with the help of taking advantage of different
types of strategies such as technology reducing food wastage strong communication network
regular track on inventory, artificial intelligence organization can assure long term growth and
higher competitive growth in industry (Gimeno-Arias, 2021). It is important for associated
British food plc to undertake use of different type of food and beverage management strategies
and further implement same in order to conduct their operations in proper budget while assuring
maximum growth. With the help of this organization can assure long term growth in an effective
manner and can also maximise their ability to serve customers, as with the help of efficient
management on food and beverage company can create positive image in the industry which will
help them to influence mindset of customers in an effective manner.
Chapter 3: Methodology
Research methodology is defined as a specific process techniques that allow investigator to
identify select process and evaluate information associated to the topic. In addition to this it has
been analyse that research methodology significantly allowed readers to make critical evaluation
of overall research liability as well as viability (Flick, 2015). Research mythology plays
important role in research as it provides scientifically sound findings as well as research
legitimising. With the help of research methodology researcher can have a detailed plan which
further aid them to keep overall research on track and have smooth progress in manageable as
well as effective manner. Furthermore it has been analysed that in a research it is essential to
have proper research mythology aspect as with the help of this investigator can acquire
information and can fulfill overall research goals in a well defined and effective manner. It also
benefits researchers to have systematic research work in efficient way. This sections forms a vital
part of every research work which provide vital information about the selection and choice of
research method from a set of various approaches and method of research to conduct an
investigation and research work in a more viable and effective manner. With respect to current
investigation, research onion model has been used to ensure proper selection of and choice of a
research method along with proper justification for there use.
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Figure 1: Research Onion, 2020.
Research philosophy
Research philosophy is defined as a belief about the manner in which data associated with
the phenomenon is required to be gathered, analyse and used. In addition to this it is being
defined as research philosophy mainly deals with nature source and development of knowledge
and it is mainly termed as believe about the manner in which researchers can collect analyse and
use data and information. Research philosophy plays important role in overall research as it helps
in enhancing problem solving capacities. With the help of research philosophy investigators can
undertake the approach to fulfill overall research in effective manner. It is important for
investigator to select appropriate research philosophy as it is a vital aspect of research with the
help of this investigator can accomplish overall research in appropriate manner (Kumar, 2018). It
has been stated that research philosophies of different types that are positivism, interpretivism,
pragmatism and realism with the help of taking advantage of appropriate research philosophy
investigator can fulfil overall research objectives. In context with present investigation
investigator has undertaken the use of positivism research philosophy. This is mainly adheres to
only factual knowledge that has been gained via observation. It has been analysed that positivism
research philosophy plays important role and allow investigator to collect data and further
interpreted them in objective manner. Along with this it has been analysed that positivism
research philosophy help investigator to select appropriate and suitable method that will help in
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supporting research in more practical and scientific way. In order to fulfill present research
philosophy with the help of this method researcher accomplishes overall research objectives in
appropriate manner while assuring valid outcomes.
Research approach
Research approach in define as a procedure or a plan which is inclusive of steps of broad
assumption to detailed methods of data analysis, collection and interpretation. Research approach
plays import search to conduct systematic and detailed data collection analysis and interpretation
process (Pandey and Pandey, 2021). With the help of this investigator can accomplish research
objectives in an effective manner there are different type of research approaches such as
inductive and deductive. In context to fulfill present research aim investigator has undertaken the
use of deductive research approach in order to coordinate with positivism research philosophy.
In addition to this it has been analysed the architect of research approaches basically help
investigator to think logically and undertake meaningful decisions with the help of this research
method investigator can explain casual relationship among concepts as well as variables and can
journalise research findings at a certain extent. In addition to this the primary reason behind
taking advantage of this method in present research study is to have better testing and scanning
of numeric data and facts to have valid research outcomes and fulfill overall research objectives
on appropriate basis.
Research strategy
Research strategy defined as step by step plan of actions that duly provide research
direction to undertake systematic process to fulfill overall research aims and objectives in
appropriate basis. It also enables investigator to conduct research in a systematic manner and on
schedule. Research strategy plays important role in overall research as it duly provide
investigator to select right data collection as well as analysis procedure. With the help of this
investigator can also conduct research with the help of selecting right research strategy and can
accomplish overall objectives in an effective manner (Gupta and Gupta, 2022). In simple terms
research strategy is defined as an overall plan to conduct research study in an effective manner. It
offers investigator a guidance in planning, executing and monitoring the study in an appropriate
basis. Furthermore it has been analysed that with the help of selecting appropriate research
strategy investigator can accomplish research objectives in appropriate basis as research strategy
18

plays crucial role in decision making process. With the help of this investigator can make right
efforts and can conduct research in effective manner. It has been evaluated that there are
different types of research strategies such as experiments, observation survey, empirical research
and more. In order to fulfill present research objectives investigator has selected the use of
survey research strategy method. This is basically a quantitative method to collect information
from pool of respondents with the help of asking number of survey questions. It has been
analysed that in context with this research method investigator is taking advantage of
quantitative research strategy in which with the help of questionnaire investigator aim towards
collecting appropriate information and data to fulfill research objectives in an effective manner.
The primary reason behind this is to fulfill research objectives with the help of obtaining
sufficient sample size information from larger number of population to have valid conclusion.
Research methodology
A research methodology is an outline of how a given piece of research is carried out. It
defines the techniques or procedures that are used to identify and analyse information regarding a
specific research topic. Methodology section ought to legitimize the plan decisions by showing
that the picked strategies and methods are the best fit for the examination points and goals, and
will give legitimate and solid outcomes (Panneerselvam, 2014). A good research methodology
gives experimentally sound discoveries, though an unfortunate philosophy doesn't.
Notwithstanding this exploration philosophy is an approach to making sense of how a researcher
means to do their examination. It's a coherent, methodical arrangement to determine an
exploration issue. A strategy subtleties a researcher way to deal with the examination to
guarantee dependable, legitimate outcomes that address their points and targets. It includes what
information they will gather and where from, as well as how it's being gathered and broke down.
A methodology details gives research authenticity and gives logically sound discoveries. It
likewise gives detailed plan arrangement that assists with keeping researcher on target, making
the interaction smooth, successful and sensible. A researcher's methodology permits the peruser
to comprehend the methodology and strategies used to arrive at resolutions.
Data collection and analysis
There are some certain form of choices of method which allow investigator to acquire data and
information and apply the same in research to conduct investigation in an appropriate manner. In
19

order to fulfill present research aims and objectives investigator has selected quantitative
research method. This mode focus on objective measurement as well as the statistical or
numerical analysis of collected information and data through questionnaire, polls and survey
(Nayak and Singh, 2021). With the help of this method investigator have an advantage to attain
greater knowledge and understanding with the help of observing situation or events quantitative
research produces objective data that can be clearly communicated with the help of numbers and
statistics. In context with this mode with the help of taking use of quantitative research method in
research methodology. With the help of this investigator can accomplish overall research as it is
a powerful tool through which measurement of data and information can be undertaken in an
effective manner and data can be presented in a presentable way. Furthermore it has been
analysed that with the help of undertaking use of this method investigator can present
information in statistical and numerical way and can further collect in present them in a
systematic manner. With the help of undertaking use of quantitative nature of research method
investigator is looking forward to present collected data and facts in attractive and systematic
manner with the help of charts and tables.
Research instruments/tools
Present research is conducted with the help of quantitative method in which investigator will
undertake advantage of questionnaire in order to collect information in a numerical way and
further present them with the help of statistics manner with the help of charts and tables (Babii,
2020). In order to collect data and information from valid sources investigated have selected the
use of primary and secondary source of data collection method to fulfill present research
objectives investigator aim towards collecting data from both sources as it will help investigator
to conduct investigation in an effective manner (Igwenagu, 2016). It has been analysed that in
context with primary method investigator aim towards collecting first hand and authentic set of
data directly from respondents. In this investigator has selected the use of questionnaire in veg
with the help of survey method research collected view points of certain respondents. The
primary reason behind taking advantage of this method is to collect data and information from
first hand sources and enhance viability of research in an efficient manner. In addition to this in
context with secondary source of data collection method investigator am towards collecting data
and information and data research with the help of past findings and research work. In this
20

investigator has selected the use of books, journals, previously conducted works articles etc. The
primary reason behind taking advantage of this method is to enhance authenticity of collected
data and information to execute research in appropriate manner and more. In context with
analysis of primary data information investigator has done this with the help of frequency table
and pie chart. While on the other hand in context with secondary data information has been
presented with the help of literature review in an efficient manner.
Sampling
This is a statical process which is basically predetermined number of observations that are being
taken from wider set of population (Mackey and Gass, 2015). This is one of the most important
aspect in research methodology in which investigator take samples from larger population. In
order to conduct systematic survey in context with present research investigator has taken
advantage of random sampling method which benefits in conducting research in effective
manner. Furthermore, it has been analyse that for current investigation it researcher has selected
viable sample size of larger number of population in which 30 participants has been selected
these are employees of the selected company. The primary reason behind taking respondents as
the employees of company is that they are having efficient knowledge associated to the selected
topic. In this with the help of primary data in random sampling method investigator provided
unbiased way to collect information while providing equal chances to all the participants.
Furthermore investigator has taken issues of questionnaire in order to collect primary set of data.
Questionnaire
Q1) Do you have understanding of the concept of food and beverage
management?
a) Yes
b) No
c) Neutral
Q2) Do you think, food and beverage management is important for
21

organisation in the UK?
a) Yes
b) No
c) Neutral
Q3) As per your opinion does food and beverage management helps in
reducing operational cost of an organisation?
a) Yes
b) No
c) Neutral
Q4) According to you, what is the need of food and beverage management
within UK organisations?
a) Low wastage
b) Managing budgets
c) Planning and costing menus
d) Managing inventory
e) Increase in profitability
Q5) As per your opinion, what are the benefits of food and beverage
management that organisations in the UK can have?
a) Managing quality
b) Increased profitability
c) Fulfilling consumer expectations
d) Decrease in wastage
Q6) As per your view point, in what way food and beverage management
will benefit Associated British Foods Plc?
a) Increase in revenue
22

b) Maximum satisfaction of customers
c) Regulatory compliance
d) Increase in profitability
Q7) What are the challenges faced by managers and leaders in Associated
British Foods Plc in the process of food and beverage management?
a) Increase in budget
b) Communication challenges
c) Leadership
d) In-effective planning
e) Dynamic changes in government standards
Q8) What is the strategies of food and beverage management to reduce
the operational cost in Associated British Foods Plc?
a) Modern technologies
b) Transparency
c) Strong communication network
d) Regular monitoring of standards
Q9) As per your viewpoint, how Associated British Foods Plc can
overcome the challenges of food and beverage management?
a) Employee engagement
b) Regular communication
c) AI
d) Cloud computing
Q10) Provide some recommendations on strategies of food and beverage
management strategies on operational cost of Associated British Foods
Plc.
23

Ethical implications
Ethics plays important role which helps in enhancing authenticity and privacy of data and
information. In context with present research it has been analysed that there are some certain
form of ethical issues that can be encountered by investigator during the process of conducting
their research work. These issues are basically inclusive of privacy and authenticity of
maintaining collected data and information. In this to eliminate as well as overcome the ethical
issues investigator has undertaken the advantage of BERA code of ethics. In addition to this
investigator has also complied with the Data Protection Act provisions which aim towards to
maintain proper authenticity as far as privacy of collected data. In addition to this researcher also
provide all the respondents an advantage to withdraw at anytime during the research with the
help of meeting ethical consideration during present investigation investigator aim towards
conducting the overall research while maintaining proper ethical standards.
Chapter 4: Findings
Analysis of collected facts
24

Q1) Do you have understanding of the concept of food and beverage
management?
Frequency
a) Yes 27
b) No 2
c) Neutral 1
Q2) Do you think, food and beverage management is important for
organisation in the UK?
Frequency
a) Yes 25
b) No 2
c) Neutral 3
Q3) As per your opinion does food and beverage management helps in
reducing operational cost of an organisation?
Frequency
a) Yes 24
b) No 5
c) Neutral 1
Q4) According to you, what is the need of food and beverage management
within UK organisations?
Frequency
a) Low wastage 8
b) Managing budgets 7
c) Planning and costing menus 5
d) Managing inventory 6
e) Increase in profitability 4
Q5) As per your opinion, what are the benefits of food and beverage
management that organisations in the UK can have?
Frequency
a) Managing quality 13
25

b) Increased profitability 7
c) Fulfilling consumer expectations 6
d) Decrease in wastage 4
Q6) As per your view point, in what way food and beverage management
will benefit Associated British Foods Plc?
Frequency
a) Increase in revenue 10
b) Maximum satisfaction of customers 10
c) Regulatory compliance 6
d) Increase in profitability 4
Q7) What are the challenges faced by managers and leaders in Associated
British Foods Plc in the process of food and beverage management?
Frequency
a) Increase in budget 12
b) Communication challenges 5
c) Leadership 4
d) In-effective planning 4
e) Dynamic changes in government standards 5
Q8) What is the strategies of food and beverage management to reduce
the operational cost in Associated British Foods Plc?
Frequency
a) Modern technologies 12
b) Transparency 10
c) Strong communication network 6
d) Regular monitoring of standards 2
Q9) As per your viewpoint, how Associated British Foods Plc can
overcome the challenges of food and beverage management?
Frequency
a) Employee engagement 10
26

b) Regular communication 6
c) AI 10
d) Cloud computing 4
Q10) Provide some recommendations on strategies of food and beverage
management strategies on operational cost of Associated British Foods
Plc.
Chapter 5: Discussion
Theme 1: Concept of food and beverage management
Q1) Are you aware with the concept of food and beverage
management?
Frequency
a) Yes 27
b) No 2
c) Neutral 1
a) Yes b) No c) Neutral
0
5
10
15
20
25
30 27
2 1
Chart Title
Interpretation
27

Food and beverage management is a segment of hospitality industry which emphasise on
operations in catering restaurants, hotels, companies and more. This is mainly inclusive of
management of food and beverage in terms of inventory and ordering, managing budget, costing
menus and planning items in an effective manner. From the above graph it has been stated that
27 out of 30 respondents are aware with the concept of food and beverage management.
According to these respondents viewpoint food and beverage management is a practice which
helps in efficient control system to manage unnecessary wastage by conducting proper planning
and budget a food and beverage. While on the other hand remaining 2 respondents out of 30 did
not have any understanding of the same. At last 1 respondent out of 30 were neutral.
Theme 2: Food and beverage management is important for organisation in the UK
Q2) Do you think, food and beverage management is important for
organisation in the UK?
Frequency
a) Yes 25
b) No 2
c) Neutral 3
28

a) Yes b) No c) Neutral
0
5
10
15
20
25
30
25
2 3
Chart Title
Interpretation
Food and beverage management plays important role in organisations in the United
Kingdom, as it significantly contributes in organization profitability and allow them to assure
long time competence. In addition to this food and beverage management is also important as it
helps in maintaining quality level of food as it helps organization to adhere all the government
standards in terms of food and beverage. From the above graph it has been stated that 25 out of
30 respondents are agreed with the fact that food and beverage management is important for
organization in the United Kingdom. According to these respondent viewpoint with the help of
food and beverage management organization can not only manage wastage but can also improve
their operations as well as quality and management of compliance. While on the other hand
remaining 2 respondents out of 30 were not agree with the fact that food and beverages essential
for organization in the United Kingdom. According to these respondents viewpoint in order to
manage food and beverage organization needs to implement strategies that can further lead
toward wastage of time. At last remaining 3 respondents out of 30 were neutral.
Theme 3: Food and beverage management helps in reducing operational cost of an
organisation
29

Q3) As per your opinion does food and beverage management helps in
reducing operational cost of an organisation?
Frequency
a) Yes 24
b) No 5
c) Neutral 1
24
5
1
Chart Title
a) Yes b) No c) Neutral
Interpretation
Management of food and beverage plays key essential role for an organization in terms of
reducing operational cost, as with the help of this company can reduce overall wastage which
further help company to manage their overall budget and conduct operations in appropriate
budget. In addition to this it has been underlined that with the help of food and beverage
management organization can also assure maximum satisfaction of customers. According to the
above graph it has been stated that 24 out of 30 respondents are agreed with the fact that food
and beverage management helps in reducing operational cost of an organization. According to
these respondents view point, with the help of food and beverage management company can not
only meet sustainability goals along with quality and compliance but can also reduce overall
wastage which helps them to drive profit while generating consumer satisfaction. While
remaining 5 respondents out of 30 did not agree with the same. According to these respondents
viewpoint in order to manage food and beverage company needs to invest lot of time that affects
the budget of company. At last remaining 1 respondent out of 30 were neutral.
30

Theme 4: Need of food and beverage management within UK organisations
Q4) According to you, what is the need of food and beverage
management within UK organisations?
Frequency
a) Low wastage 8
b) Managing budgets 7
c) Planning and costing menus 5
d) Managing inventory 6
e) Increase in profitability 4
a) Low wastage b) Managing
budgets c) Planning and
costing menus d) Managing
inventory e) Increase in
profitability
0
1
2
3
4
5
6
7
8
9 8
7
5
6
4
Chart Title
Series1 Series2 Series3
Interpretation
Food and beverage management is important for managing wastage while conducting
operations in appropriate budget. It is important for organisations in UK to have proper an
efficient food and beverage management system in order to not only satisfy customers but also to
conduct their operations in low cost while assuring higher profitability. According to the above
graph it has been stated that 8 out of 30 respondents said that there is a need of food and
beverage management within the UK in order to have low wastage. According to these
31

respondents viewpoint it is essential for organization to have positive contribution towards
environment in this low wastage is the need which is important for organization in United
Kingdom organization. This can be possible with the help of proper food and beverage
management along with 7 out of 30 respondents said that managing budget is the need of food
and beverage management in organizations within United Kingdom. While remaining 5
respondents goes with planning and costing menus. In addition to this other 6 respondents were
in the favour of managing inventory. At last 4 respondents out of 30 goes with increasing
profitability as a need of food and beverage management within UK organizations.
Theme 5: Benefits of food and beverage management that organisations in the UK can have
Q5) As per your opinion, what are the benefits of food and beverage
management that organisations in the UK can have?
Frequency
a) Managing quality 13
b) Increased profitability 7
c) Fulfilling consumer expectations 6
d) Decrease in wastage 4
a) Managing quality b) Increased
profitability c) Fulfilling consumer
expectations d) Decrease in
wastage
0
2
4
6
8
10
12
14 13
7
6
4
Chart Title
Interpretation
32

Food and beverage management is a crucial aspect which allows organizations in the UK
to manage their sustainability in the industry while assuring higher profitability along with
maximum satisfaction of consumers. In addition to this with the help of efficient food and
beverage management organizations can also assure operations and appropriate budget while
managing wastage. According to the above graph it has been stated that 13 out of 30 respondents
are in the favour of managing quality as the benefit of food and beverage management that
organisations in the UK can have. According to these respondents viewpoint with the help of
food and beverage management companies can have benefit in terms of managing quality. While
remaining 7 respondents were in the favour of increased profitability. According to these
respondents view point with the help of having efficient food and beverage management
organisations in UK can significantly maximise their profitability at greater extent. In addition to
this remaining 6 respondents were in the favour fulfilling consumer expectation. According to
these respondents you point company with the help of food and beverage management can
satisfy customers needs and demands in effective manner. At last remaining 4 respondents out of
30 were in the favour of decrease in best age according to these respondents viewpoint
organisations in the UK with the help of food and beverage management can reduce the overall
wastage that help them to assure sustainability while having positive contribution towards
environment.
Theme 6: Way food and beverage management will benefit Associated British Foods Plc
Q6) As per your view point, in what way food and beverage
management will benefit Associated British Foods Plc?
Frequency
a) Increase in revenue 10
b) Maximum satisfaction of customers 10
c) Regulatory compliance 6
d) Increase in profitability 4
33

10
10
6
4
Chart Title
a) Increase in revenue b) Maximum satisfaction of customers
c) Regulatory compliance d) Increase in profitability
Interpretation
Food and beverage management is a crucial an important aspect which allow
organization to reduce overall wastage, maximise consumer satisfaction and assure long term
sustainability in the industry. With the help of efficient food and beverage management strategies
company can meet energy and sustainability goals while managing quality and compliance. It
also helps in improving operations in appropriate budget. From the above graph it has been
stated that 10 out of 30 respondents said that with the help of food and beverage management
will benefit Associated British food plc, according to these respondents viewpoint with the help
of food and beverage management associated British food plc can have increase in revenue as it
helps them to reduce the wastage amount. In addition to this other 10 respondents out of 30 were
in the favour of maximum satisfaction of consumers. According to these respondents viewpoint
associated British food plc with the help of food and beverage management can enhance overall
satisfaction of customers as it helps them to maintain proper standards and quality. In addition to
this remaining 6 respondents out of 30 said that regulatory compliance is the way in which food
and beverage management will benefit associated British food plc. According to these
respondents viewpoint with the help of food and beverage management company can comply
with all the regulatory standards in a systematic manner. Furthermore 4 out of 30 respondents
said that increasing profitability is the way in which food and beverage management will benefit
associated British food plc. According to these respondents viewpoint with the help of food and
34

beverage management company can manage their wastage while enhancing section level of
customers that will further help company to maximise their overall level of profitability.
Theme 7: Challenges faced by managers and leaders in Associated British Foods Plc in the
process of food and beverage management
Q7) What are the challenges faced by managers and leaders in
Associated British Foods Plc in the process of food and beverage
management?
Frequency
a) Increase in budget 12
b) Communication challenges 5
c) Leadership 4
d) In-effective planning 4
e) Dynamic changes in government standards 5
a) Increase in
budget b)
Communication
challenges
c) Leadership d) In-effective
planning e) Dynamic
changes in
government
standards
0
2
4
6
8
10
12
14
12
5
4 4
5
Chart Title
Interpretation
Food and beverage management allow organization to reduce the overall amount of
wastage which further help company to enhance its overall profitability in industry. In addition
35

to this with the help of having efficient strategies of food and beverage management companies
can maximise consumer satisfaction level and can enhance its competitiveness in industry. From
the above graph it has been stated that 12 out of 30 respondents said that the major challenge that
has been faced by leaders and managers in associated British food plc in the process food and
beverage management is increase in budget. According to these respondents viewpoint leaders
and managers within the company is facing challenges such as significant increase in budget due
to complexities in environment and external forces. While other 5, respondents out of 30 were in
the favour of communication challenges. According to these respondents viewpoint leaders and
managers in company due to communication challenges are facing complexities to communicate
the main important goals to employees which affect the system of food and beverage
management. In addition to this remaining 4 respondents said that leadership is the major
challenge leaders within company due to ineffective leadership is facing challenges to implement
proper food and beverage management strategies. Furthermore it has been analyse that other for
respondents out of 30 said that in effective planning is the challenge that leaders and managers
within company is facing during the process of food and beverage management. At last other 5
respondents were in the favour of changes in government standards. According to these
respondents viewpoint government of the country is making dynamic changes which is creating
complexities in front of leaders and managers to implement strategies of food and beverage
management.
Theme 8: Strategies of food and beverage management to reduce the operational cost in
Associated British Foods Plc
Q8) What is the strategies of food and beverage management to
reduce the operational cost in Associated British Foods Plc?
Frequency
a) Modern technologies 12
b) Transparency 10
c) Strong communication network 6
36

d) Regular monitoring of standards 2
a) Modern
technologies b) Transparency c) Strong
communication
network
d) Regular
monitoring of
standards
0
2
4
6
8
10
12
14
12
10
6
2
Chart Title
Interpretation
Food and beverage management is essential for organization to enhance profitability and
generate revenue, as with the help of food and beverage management strategies company can
increase their ability to satisfy customers needs and demands while enhancing overall
profitability in industry. It also benefits organizations to make some highest their profitability
and have a positive consideration towards environment. From the above graph it has been stated
that with the help of modern technologies associated British food plc can reduce the operational
cost. According to these respondents you point with the help of artificial intelligence word actual
technologies cloud computing and other modern technology company can reduce its operational
cost which help them to have effective communication network and ability to communicate with
employees which help them to implement food and beverage management strategies in more
effective manner in appropriate time. Furthermore other 10 respondents said that transparency is
the strategy of food and beverage management that will help company to reduce the operational
cost. According to these respondents viewpoint with the help of transparency towards
stakeholders, employees, customers, government etc. Associated food plc can implement food
and beverage management strategies which further help them to reduce their operational cost. In
addition to this remaining 6 respondents are in the favour of strong communication network.
According to these respondence view point it is the one of the most effective form of strategies
of food and beverage management which help organization to reduce the operational cost. With
37

the help of this company can fulfill their goals while assuring higher revenue. In addition to this
remaining 2 respondents out of 30 were in the favour of regular monitoring of standards.
According to these respondents view point with the help of regular monitoring of standards
company can implement government guidelines in appropriate time which will help them to
make company safe from unnecessary legal complexities which will help them to conduct their
operations in low cost.
Theme 9: Associated British Foods Plc can overcome the challenges of food and beverage
management
Q9) As per your viewpoint, how Associated British Foods Plc can
overcome the challenges of food and beverage management?
Frequency
a) Employee engagement 10
b) Regular communication 6
c) AI 10
d) Cloud computing 4
38

a) Employee
engagement b) Regular
communication c) AI d) Cloud
computing
0
2
4
6
8
10
12
10
6
10
4
Chart Title
Series1 Series2
Interpretation
Food and beverage management is most important aspect for organization operating in
hospitality industry. With the help of this organization can not only improve their operations
quality and compliance but can also meet energy and sustainability goals while enhancing
satisfaction level of customers and assuring higher margins in profit and revenue. With the help
of food and beverage management organizations such as Associated British food plc can assure
long term growth and sustainability in industry. From the above graph it has been stated that 10
out of 30 respondents said that employee engagement is an effective strategy that will help
company to overcome challenges of food and beverage management. According to these
respondents viewpoint company with the help of encouraging employee engagement can
communicate goals and objectives which will further help them to implement food and beverage
management policies and strategies in time effective manner, contribution of each and every
employee. In addition to this other 6 respondents out of 30 said that regular communication is the
way that will help company to overcome the challenge of food and beverage management.
According to these respondents viewpoint communication plays important role which will help
organization to communicate project objectives to employees in time effective manner while
taking feedback from them. With the help of communication organization can implement food
and beverage management strategies in effective manner which help them to assure higher
39

growth. In addition to this other 10 respondents said that artificial intelligence is the manner that
will help company to overcome challenges of food and beverage management. According to
these respondents view point company with the help of implement strategies can operate in low
cost while assuring flexibility and higher success rate. At last remaining 4 respondents out of 30
were in the favour of cloud computing according to these respondents you point it is a form of
technology which help organization to conduct their operations in cost effective manner while
assuring maximum output.
Chapter 6: Conclusion, recommendations and implications for further
research
Conclusion
According to the above research it has been concluded that, food and beverage
management is one of the most important aspect of organization in the hospitality industry. With
the help of this companies in this sectors can conduct their operations in proper budget with
minimum wastage that further helps in enhancing their sense of responsibility towards the
environment. With the help of proper food and beverage management system organization in
hospitality industry can manage their inventory budget and can plan other activities in an
effective manner which further helps in providing maximum amount of satisfaction to customers.
The research concluded that in order to sustain in this industry it is important for organisations to
emphasis on food and beverage management in order to conduct their operations in effective
manner. With the help of this company’s can not only conduct proper management and
systematic way of food and beverage but can also enhance their sales at greater extent. It has
been stated in this research that in UK industry there is high competition among organisations in
hospitality sector, in this it is important for them to undertaken understand the practices of food
and beverage management as with the help of this they cannot only enhance their overall amount
of profitability but can also assure long term sustainability in industry. The present research
states that food and beverage management is playing important role in UK organization. From
this research it has been concluded that in order to maximise consumer satisfaction, reduce
wastage and enhance in the competition in industry. It is important for companies to undertake
the practices of food and beverage management, with the help of this the selected organization
40

can have a positive attitude towards their CSR objectives that further help them to develop
positive image in the country. With the help of this the selected organization can also create a
positive mindset among consumers and can also assure maximum profitability. This research
also states that with the help of food and beverage management organization can assure less
wastage and can also maximise their competitiveness in industry in effective manner with the
help of this organization can also handle wastage in effective manner. From the above research
according to the viewpoint of various authors, books, articles and through secondary research it
has been stated that, there are some certain strategies with the help of fish the selected
organization can implement food and beverage management practices. These are inclusive of
calculation of food cost, tracking inventory menu, planning, strong communication and waste
management. These are some of the practices which will help organization to assure long term
growth and management food and beverage with low wastage. It will also help organisations to
conduct their CSR objectives and undertake use of scraps in an innovative way. Furthermore it
has been analysed from the above research that with the help of food and beverage management
organization can also encourage employee engagement. From the secondary result it has been
concluded that it is important for organization to undertake practices such as reducing employee
turnover, automate manual process, control inventory and manage food wastage with technology.
This will help them to undertake advantage of cost effective manner to implement food and
beverage management strategies that further help company to assure higher growth and
competitiveness in industry.
The present research has conducted with the use of appropriate methodology in which
investigator has undertaken the advantage of positivism research philosophy, deductive research
approach, survey strategy in which questionnaire is being undertaken. With the help of
appropriate methodology investigator completed this research in effective manner. In this with
the help of quantitative method investigators selected data and information associated to the
research topic in effective manner. With the help of taking advantage of appropriate research
instrument and tool investigator undertaking the use of random sampling method in which with
the help of questionnaire respondents viewpoint has been collected. From the primary research it
has been concluded that most of the respondents are aware with the concept of food and
beverage management. According to major number of respondents food and beverage
management is important for organisations in the United Kingdom and they think that it helps
41

reducing organizational cost in context of operations. Respondents also said that in order to have
low wastage, managing budget, planning and costing menus, increasing profitability and
managing inventory organization needs to have food and beverage management. Research also
concluded that respondents also said that managing quality increased profitability fulfilling
consumer expectation and decrease wastage are the primary benefits of food and beverage
management that help organization to assure maximum profitability. From this research it has
been stated that in this competitive world it is important for organisations want to take use of
modern technology, transparency, strong communication network, regular monitoring of
standards in order to conduct their operations in effective manner. This will help them to
overcome challenges in which company with the help of employee engagement regular
communication, cloud computing and AI can undertake use of practices in effective manner.
Research also concluded that it is essential to undertake use of proper ethical standards and
practices. To fulfill research in present research with the help of taking advantage of necessary
ethical practices investigator accomplished overall research objectives which identifies the fact
that in order to assure long-term growth, higher competitiveness and maximum satisfaction of
customers it is important for organisations to have food and beverage management and
implement practices for regular monitoring them in an effective manner.
Recommendation
From the above research it has been stated that associated British food plc is operating
extrusion responsibility in UK hospitality industry in which they are facing competition from
other rivals in industry. It has been analysed at hospitality industry is facing challenges in terms
of external and internal factors which is affecting the selected organization operations. In this to
assure long term growth and success in industry the selected organization needs to implement
certain strategies in order to mine is their food and beverage aspect and assure more competitive
edge in environment. It has been analysed that food in beverage department is one of the most
important aspect for organization in hospitality sector to manage aspire not only help them to
monitor the movement of food and beverage products from time to time but also allow
organization to conduct their activities in effective manner. In addition to this it has been
analysed that food and beverage control is an important process which helps organizations
significantly monitor the movement of food and beverage products in proper time frame. This is
42

an effective system through which organization can assure management reviews and can further
evaluate result of entire activities of food and beverage operations in effective manner. From
above analysis of research it has been stated that the selected company is facing certain
challenges. In this it is important for them to have food and beverage control as it will allow
them to overcome unnecessary wastage and further benefit them to undertake corrective
measures that further help them to bring the cost with standardise set by the establishment. It will
also help them to develop an ideal budget as far as planned about food and beverage expenditure
and will further benefit them to monitor the income and profit. With the help of this they can also
minimise wastage in spoilage of material and will further benefit them to have specific purchase
and supplier selection that will help them to have a proper evaluation of purchasing receiving
storage process.
Furthermore it has been evaluated that with the help of implementing certain types of
strategies company can assure long term growth and can further conduct their operations in
hospitality industry in effective manner. With help of this organization can significantly assure
higher competitive edge and can also satisfy customers on an effective manner. In context to the
challenges that the company is currently facing mentioned below there are some recommended
practices which is essential for organization food and beverage management executives to
implement. With the help of this organization can effectively conduct their operation while
reducing spoilage and wastage which further help them to enhance their profitability in an
effective manner mentioned below some certain recommended strategies are being given:
Food costs control:
In hospitality industry it is essential for organization to enhance the number of sales while
controlling expenses. In this it is important for associated British food plc to have proper and
effective set of food cost control. In this company with the help of controlling food costs
occurred in preparing the dish inclusive of plates as well as cost will help organization to
calculate the cost of raw material utilised. This will also help organization to manage other
expenses in kitchen in addition to test with the help of undertaking food cost control organization
can evaluate the actual food expenses as well as food cost percentage. With the help of this
organization can prepare plan and can monitor company food cost. With the help of this
organization can significantly control the company food cost by evaluating the past expenses.
43

Menu item forecasting:
Hospitality industry is an industry which faces challenges such as influence of external
and internal factors such as changes in the needs and demands of customers, technology,
government rules and regulation etc. In this it is important for British associated food plc to
undertake the practices such as menu food forecasting. This is one of the important part of food
and beverage control weight will allow organisations to conduct forecasting. With the help of
this company can assert in the demand of different menu items and can further undertake
decision associated raw material to be ordered in the work or to be supplied in a proper time. It
has been analysed that with the help of taking advantage of the strategy organization can
decrease the food wastage and can further save the cost of labour as well as raw material. With
the help of this company can also determine consumer needs and demands and can save
unnecessary expenses. With the help of this strategy company can develop standardised recipe
that will further help them to satisfy customers in an effective manner with the help of a
systematic course of preparation method.
Inventory management
It is one of the most important and effective form of strategy which will help British
Associated food plc to manage their inventory and further reduce the wastage while assuring
higher scale. It has been analysed that talking up inventory is the first thing which is essential for
owner to get in order to conduct their operations in effective manner. With the help of this
company can manage the inventory in effective manner which is one of the most important
aspect of food and beverage control. With help of this company evaluate inventory level and can
understand the quantity of stock which is needed. This will help them to undertake the use of
menu forecasting and yield management which will help them to reduce the overall amount of
the stage. With the help of this company can determine the amount of inventory that is needed in
a proper time and will help them to assure long term growth.
Purchasing
In food and beverage management purchasing plays an important role. With the help of
having systematic purchasing inventory item British associated food plc can manage their food
cost this will also help them to list all the items that is required to be purchased in an appropriate
time and will also help them to maintain a steady supply, which will help them to assure time to
time inventory without any delay. In this organization can undertake advantage of inventory
44

management software with the help of this they can mark the level of each items in the inventory
and can further set reminders in the software which would allow them to have an alert when the
items run low. With the help of this organization can also manage the competitive edge over
supplier and can bargain for the price better with the help of taking advantage of purchasing
stock item monitoring organization can have a crucial control over bridge and food cost control
and can reduce the amount of wastage.
Vendor management
In order to have a systematic food and beverage management supply it is essential for
organization to have a systematic procedure to manage vendor. It has been analysed that
associated British food plc for choosing a vendor to supply raw material it is essential for them to
have the proper purchase order. In this organization with the help of taking advantage of
purchase order of all the orders can record the amount of raw material with the help of this
organization can also decide vendor for supplying this stock and will help them to maintain the
quality and taste of the food it will also help organization to keep the fixed cost of their menu
and lower their purchasing cost order on credit instead of cash. It will help them to organization
to manage their vendor in effective manner which will help them to undertake proper ordering
items list in a careful manner.
Storage
In order to have a proper food and beverage management system it is essential for
organization to have a storage in a systematic manner all food costing and controlled method can
go in vain if organization did not have a systematic and effective form of storage of stock items
purchased in a proper manner. It has been realised that associated British food plc is operating in
hospitality industry in which they are required to have proper and time to time management and
control of food and beverage, as it will help them to assure long get it on the stock goods. In this
it is important for organization to have separate set of storage especially for highly perishable
items in this organization with the help of developing separate area for storing drive frozen and
refrigerated products can manage in effective manner. In this organization can undertake
advantage of first in first out method which will help organization to take care of certain items
such as baked items, dairy products, grocery etc. With help of this organization can not only
maintain quality of the product but can also provide higher consumer service with the help of
taking advantage of the strategy organization can store their inventory items, which will help
45

them to control the amount of wastage with the help of under taking advantage of the strategy
organization can significantly conduct their operations in an effective manner and can also assure
management of inventory. Furthermore it has been analysed that as associated British food plc is
operating in a highly competitive environment in this with the help of having strong and
effective form of storage system organization can conduct their operations in low cost without
less unnecessary expenses and wastage. This will significantly help organization to assure hire
sales as well as profitability in industry with the help of this organization can also assure
maximum satisfaction to customers that will help them to have long term sustainability in
industry with having a positive impact on environment.
Beverage control
It is essential for organization to have a proper and systematic set of beverage cost
control in context with associated British food plc, it is important for organisations to have a
beverage cost control system. With the help of this process organization can significantly control
beverage course in effective manner while having a check on the beverage cost in effective way
help this company can take advantage of forecasting beverage sale which will help them to
analyse the number of guests that is required to be served. This will help organization to generate
revenue in future organization is needed to have a having forecast which will help them to have a
clear picture of the cost this help them to have no wastage or theft which will further help them
to have a beverage cost which is controlled in significant manner. In addition to this company
can also undertake advantage of standardised drink portion which is one of the most important
aspect of controlling beverage cost. With the help of taking advantage of standardised drink
recipe company can have pouring policy that will help them to regulate the drink size. With the
help of this organization can undertake use of tools which will help them to maintain the quality
and quantity of the drink. In addition to this company is also required to provide training to staffs
to use measuring cups to avoid over pouring. With the help of taking advantage of these form of
strategy organization can have a proper control of beverage in a well defined and effective
manner.
Labour cost control
Hospitality industry is one of the leading industry which provide wide range of job
important days to individuals it has been analysed at associated British food plc is facing intense
competitiveness from other rivals in industry. In this it is important for them to retain employees
46

for longer period of time in order to decrease the training and selection cost. In this it is
important for organization to have labour cost control in order to have highest retention rate over
other rivals in industry. With the help of this organization can significantly have control over
company. In this sustain in industry for longer period of time with the help of controlling labour
cost organization can emphasise on increasing salaries and wages as comparatively to other
rivals in industry. With the help of this company can retain employees for longer period of time.
This is one of the most effective home of strategy that could help organization to access and
manage table productivity. With the help of this organization can employ sufficient staff can
provide them training with the help of productivity standards and can further control the payroll
cost. It is essential for organization to assure that labour cost control measures and standards are
being effectively implemented in organization as per the standards with the help of this company
can assure long term growth and sustainability in industry.
Ensuring employee productivity
In order to provide higher satisfaction to customers it is essential for organization to
assure that employees are performing their roles and responsibilities in effective manner. In this
company is required to assure employees productivity company needs to effectively emphasise
on employee selection procedure it is one of the most important part which helps in controlling
cost. In this organization needs to have clear job description on hiring criteria for each and every
role. With the help of this company can have easy interview in background check will help them
to control their costs in addition to this company also need to emphasise on having training and
supervision aspects which will help organization to provide on the job training to employees.
With the help of this company can not only assure maximum satisfaction of customers but can
also provide various types of advantages to employees that will help them to maximise their
productivity. In addition to this company needs to have proper scheduling which will help them
to correct the number of employees which is available to do necessary amount of work. With the
help of this company can maintain and manage the course which will help them to conduct their
operations in effective manner.
Maintain quality standards
Associated British Foods plc is operating its roles and responsibilities in a highly
competitive environment. In this it is important for them to emphasise on quality with the help of
maintaining quality standards according to the government measures, company can provide
47

maximum satisfaction to customers. With the help of this company can have a loyal base of
customer that will help organization to enhance overall productivity in industry for longer period
of time. With the help of this company can not only facilitate long term growth but can also
conduct their operations in effective manner.
Thus according to the above mentioned analysis it has been analysed that with the help of
taking advantage of above recommended practices company can significantly manage their food
and beverage aspects and can further improve their sales and revenue. However company also
needs to control the other expenses which will help them to control the overall cost with least
possible resources. With the help of implementing the above recommended strategies company
can have food and beverage control that will help them to control their inventory has been
analyse that food and beverage control is important part for organisations such as associated
British food plc. In this with the help of emphasising on above recommended practices company
can have 4 and beverage cost control labour cost control and other course which will help them
to evaluate their performance and can further manage the challenges and issues that they are
facing. In this it is important for food and beverage manager to undertake use of better decision
making in cost control practices with the help of regular monitoring. With the help of this
organization can significantly assure accomplishment of their business objectives in an effective
manner that will further help them to satisfy customers in a well defined and effective manner.
Implications for further research
Present research has conducted on the aim which is to identify the impact of food and
beverage management introducing operational cost of an organization. This study has been
conducted on associated British food plc, present research include the concept and role of food
and beverage management within organization and with the help of primary and secondary
research strategies of food and beverage management to reduce the operational cost in the
company is also being included. Present research has been conducted with the help of having
literature review in which the analysis of books, journals, previously conducted works authors
has been conducted with the help of deductive research approach and taking advantage of
appropriate method. In addition to this with the help of taking questionnaire and survey strategy
with the help of quantitative method investigator analyse viewpoint of respondents and further
present them with the help of charts and tables. Present research has been conducted with the
help of quantitative method however in this the challenges such as accumulation of information
48

and data in proper time has been faced by investigators. In this for further research the
addressing limitation of this research will be undertaken with the help of taking advantage of in
depth study present research study is conducted on hospitality industry in which associated
British food plc is undertaken. In this there is a scope for further research in which the study can
be conducted with the help of taking use of different research methodology by conducting the
research on particularly the hospitality industry.
49

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