Food Service Management: Analyzing Supply Chain Approaches and Management Practices at The Capital Grille

Food Service
Management

Table of Contents
INTRDOUCTION...........................................................................................................................2
Range of different food supply chain approaches & critical stakeholders involved in the
process.........................................................................................................................................3
Principle of procurement process and sourcing processes for a food service operation.............4
Analyse a range of various food supply chain approaches & procurement scheme that can
raise organisational effectiveness................................................................................................5
Assess the application of different analytical tools to support effective management strategies
.....................................................................................................................................................6
Evaluate different management practices that support successful business operations in food
service organisations...................................................................................................................7
Evaluate management tools and practices that can support successful business operations in
food service organisations...........................................................................................................8
Discuss ethical practices in your chosen food service organisation and the impact these ethical
practices have on the overall business success...........................................................................8
Analyse various ethical practices in your chosen food service organisation and the impact they
have on overall business success.................................................................................................8
Providing valid with justified recommendations for support management practices along with
strategies which increase effective business operations..............................................................9
analyse various ethical practices in specific food service organisation and their impact on the
organisation’s business objectives overall..................................................................................9
Conclusion.....................................................................................................................................10
REFERENCES .............................................................................................................................11
1

INTRDOUCTION
Hospitality is a wide category of field inside the service industry which involves services
like food and drinks, event managing, travel and tourism and many more. It consists the hotels,
restaurants, agencies of tourism. In a particular organization, the food services are the part of
hospitality which are responsible for preparation as well as delivering of food to the customers.
In the present report, The Capital Grille is chosen as a base company. It is an American
restaurant which is owned by Darden restaurants. This brand is located in approximately in 25
states containing 62 number of locations as of now. The report will cover the food services which
are provided within a particular organization. In addition to this, it will also cover various
approaches of food chain supply and the stakeholders which are involved in this process. The
report is covering the applications of various analytical tools which are used to encourage the
effective management strategies. The strategies are important because it helps to enhance the
quality of food that are served among people in a particular restaurant.
(Source: The Capital Grille – Scottsdal, 2021)
2

Range of different food supply chain approaches & critical stakeholders involved in the process
The basic purpose of the supply chain is to assist financial success, fulfil demands, drive
customer value or building up a good network. As the food service industry contains all the
activities, work which are involved in preparing as well as serving food among. The main
objective of food chain is to supply meals according to the requirements of their customers as
well as superiority standards which are set by an organization (Paksoy and et. al., 2019).
Casual dining: The casual dining restaurants involves a relaxed environment and are a
step up from the fast food and the fast casual type of restaurants. An individual can expect a high
quality of food in the restaurant but not high as the fine dining. As The Capital Grille follows the
concept of fine dining, as the fine dining restaurant experiences the higher quality of food with
greater formality as compared to the casual dining.
Themed restaurants: A theme is quite essential in a particular restaurant in order to
attract diners. A themed restaurant involves concept such as decor, different effects to create
exotic surroundings in order to make memorable experiences (Queiroz, Telles and Bonilla,
2019).
Approaches of food supply chain
A whole food chain approach constitutes various stages such as the activities and
finishing from production to the final disposal. Here are some approaches that are the part of
food chain supply which can be used by The Capital Grille in order to concentrate on the
management strategies of their food supply chain process.
Direct supply chain: In context with The Capital Grille, the managers are more
focussing on the use of approaches in order to supply a higher quality of food at a very
affordable prices (Routroy and Behera, 2017).
Outsourced supply chain: In context with the restaurant, building a association among
different companies in order to generate a high value for the costumers. As the organization is
more concentrating towards the use of approaches in order to present the quality of commodities
which adds value to meet the customers requirements.
The stakeholders in The Capital Grille that are involved in this whole process are the
farmers, processor, transportation and storage, and at last the consumers. The process of food
supply chain begins with the farmers as they are the potential source in the concern of food
safety. In this, some of the farmers use chemicals in order to promote their farming which may
3