Food Service Management (VB)

FOOD SERVICE
MANAGEMENT (VB)

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Food supply chain approaches and stakeholders involved.........................................................3
Procurement and sourcing...........................................................................................................4
Analysing Effective management strategies...............................................................................5
Presenting different management practices:...............................................................................6
Presenting the ethical practices and its impact on Sahara grill:..................................................7
Assessing management practices using performance review techniques:..................................9
Recommend and produce management alternatives:...............................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
Food service management deals with the daily operations for the restaurants as well as
other establishments included within the process of preparing and serving food and beverages.
The major focus is on directing the staff while ensuring that customers are satisfied with the
dinning services provided by the restaurant and therefore making the business profitable. Sahara
grill is a very famous restaurant based in llford, England. The popular cuisines from this
restaurant includes grill, fusion, steakhouse and Asian food (Kim, Kim,. and Yeon, 2017). Sahara
grill also serves a range of special diet that is vegetarian friendly and halal. This report deals with
the various processes involved within the food service organisation along with some operations'
management strategies. Ethical practices are very important to follow within food management
to keep the reputation of the company high. Along with this, the report also includes an
improvement plan and recommendations for the organisation to face their challenges.
MAIN BODY
Food supply chain approaches and stakeholders involved
There are various food service approaches within the food industry. There are fine dining
options that includes having a white table cloth within the restaurants while having a higher and
fancier look to it. They have an upscale look with high quality of food. The dressing code for
customers in fine dining is wearing decent colours that are not under the category of casual
clothing. Casual dining includes having a dining restaurant that is working with complete
services such as food and bar. The ambience of casual dinning is kept to be fun and comfortable
with an affordable pricing menu. This approach lies between fast food dinning and fine dinning
with relaxed décor and casual dress code (Torlak, Demir, and Budur, 2019). Fast food and take
away is prepared and served on quick basis and have the options available for delivery. Take
away food is packed in disposable container that can be eaten immediately.
Food supply chain consists of all the activities that are included within the process of
transforming food raw materials to the food served to the consumers. This customer ready food
is derived from sourcing, processing and handling along with its distribution and sale. Food
supply chain is important to fulfil the growing needs and demands of consumers with high safety
and high quality. It aims to ensure that quality as well as authenticity of food offered to

consumers working within the organisation. The different approaches for food supply chain
includes:
Long supply chain: Within this approach of food service industry, there are cross-
continental and international suppliers. The time taken is longer along with additional costs
including landed costs, customer duties and other charges. This approach is used by companies
having the operations within high competition and are focused to earn high profit margin.
Company can make use of long food supply chain to gain enough food resources that are
delivered to the customer to attain higher growth.
Short supply chain: It includes few intermediaries that will connect local suppliers with
local consumers in much direct way when compared to other approaches. Company can make
use of this approach towards the food supply chain to have food business more access to the
local markets that will boost the regional economy (George, and et.al., 2019). There are fewer
stages within this supply chain for the company to enjoy higher profit margins and satisfying the
needs of its customers.
Outsource supply chain: Within this practice, company with outsource whole of the
supply chain to minimize the overall cost and focus on its core competencies. This food supply
chain will help the customers to meet their demands in effective manner and attain much more
flexibility within the process of operating a supply chain.
The major stakeholders involved within the food supply chain includes farmers that
manufactures the food by growing plants and various materials that re required within a
restaurant. The processors are the individuals responsible for converting the initial raw materials
into finished goods that can be offered to the consumers. The retailers involved in this food
supply chains is the restaurant that is aimed to provide high quality food and at very reasonable
pricing and time frame. Consumers play a huge role as they will receive the food products that
the restaurant will deliver with good taste and fresh.
Procurement and sourcing
Procurement management is a strategic approach that is useful in managing and
optimising the spend limit of the company (Yrjölä, and et.al., 2019). It involves having good
quality goods as well as services. It includes all the processes involved within the purchasing the
necessary goods and its final conversion to finished products. Procurement process includes: