This report discusses the ways in which organizations use elements of the marketing mix to achieve business objectives. It also includes a basic marketing plan for ASDA, a British frozen food supermarket.
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Table of Contents INTRODUCTION...........................................................................................................................1 SECTION 2......................................................................................................................................1 LO2 Compare ways in which organisations use elements of the marketing mix (7Ps) to achieve overall business objectives............................................................................................1 LO3 Develop and evaluate a basic marketing plan Scenario and activity (Report and Market plan).............................................................................................................................................3 CONCLUSION................................................................................................................................6 REFERENCE...................................................................................................................................7
INTRODUCTION Marketing is needed for every organization as it helps to provide the information and messages to person and helps to increase the organisational productivity. If any products is launched by organization then marketing management is responsible for all activities as they uses different sources to reach the targeted customers and maintain business effectiveness (Tanford, Kim and Kim, 2020). In other words, marketing refers as activity and process which uses for promoting the buying and selling of the products as well as services. For all organization it is essential to use the marketing activities and process which can help to reach the targeted customers and increase the organizational performance. This report is based on ASDA that is British Frozen food supermarket, selling their products and services in challenging environment and increase the higher profitability. The formal report covers comparison of organization who uses marketing mix for attaining goals and basic marketing plan that can help to operate a business regularly. SECTION 2 LO2 Compare ways in which organisations use elements of the marketing mix (7Ps) to achieve overall business objectives Marketing mix is defined as area and framework that uses by organization for the purpose of running their business and increase the organisational performance. This is important activity for each organization as it touches on a broad range of areas and managing the activities accordingly. In other words, marketing mix is the foundation model of any business that covers many important element such as product, price, place, promotion, physical evidence, and people that are needed to consider and increase the performance(Blythe and Martin, 2019). The comparison between two supermarket are as explained who are using marketing mix for attaining goals such as: BasisASDAMark and Spencer ProductThis is the first element of marketing mixthatstateswhatproductsare sellingbyorganization.ASDAis providingrangeofproductsby ThisisalsoBritishOrigin companythatestablishedfor providing retaining products and services.Theorganizationis 1
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involvinggrocery,clothing,home, leisure, fresh food and entertainment items that helps to increase the sales (Marketing Mix of ASDA, 2020). variety of products like clothing formen,women,andkids. Beauty and cosmetic items are alsoprovidedbyorganization that helps to reach the customers. PriceASDA is large size supermarkets that is offering their products and services at lower prices as compare to others whichcanhelptoattractsthe customersandincrease organizationalperformance. Moreover,anyfestivalsandevent comes in the year different discount and coupons are given to customers. Thisorganizationfacesthe rivalryinconsumermarketso maintainingstrongcompetition andincreasingmarketshare MarkandSpencerisadopting competitivepricingstrategy. Moreover,dynamicpricing strategyisadoptedduringoff and festival season. PlaceAsitismaintainingonlineand offline channel to sales its products. The organization has more than 600 stores across UK that covers format supercentres,superstores, supermarketetc.thatcanhelpto increasetheorganizational performance and sales. Thisorganizationhasspread their presence as it sales products in Egypt, Spain,Finland, Qatar, Jordan, Ireland, Morocco, Kabul, Canada,Germany,France, Belgium,China,Indiaand Austria.Thisisoperating businessvia970outletsand operation since the year 2001. PromotionASDAisusingnewspapers, celebrity, advertisement, print media and other media outlets that can help to reach the customers and increase sales. The organization is using print, digital,andvisualmedium channel such as magazine, radio, television,newspapers, television, hoardings and others. Physical evidenceThe structure is increasing awareness of customers regarding a best brand The structure of organization is attractivethatusesonlineand 2
asithasmanyphysicalstores, equipment,logo,brochuresand websitestoreachthecustomers (Kumar,ShankarandAljohani, 2020). offlinestoresforsellingtheir products and services. ProcessTheorganisationisreceiving productsfromitssuppliersand organise or keep them in to shelves which is selected by customers by using online and offline mode. Usesofwebsitesanddigital transactionprocessusesby management for selling products (MarketingMixofMarkand Spencer, 2020). PeopleIn this, approx 1,45000 people are working as management offers on the job and off the job training to sales, finance, marketing, HRM and other teamwhichhelpstomanagethe workings. Themarketingmanagement, sales,finance,administration, HRMandotherpeopleare working(Duane and Domegan, 2019). LO3 Develop and evaluate a basic marketing plan Scenario and activity (Report and Market plan) Market plan is defined as report which outlines the marketing strategy and planning that are important for organization and it increases performance. Marketing plan is a comprehensive document that mainly uses by company after setting targets that helps to attain the goals and objectives effectively(Mahamad Saad, 2019). ASDA is preparing a marketing plan for the purpose of increasing sales and profitability that are as explained: Executive SummaryASDA is larger supermarket that is selling variety of products and services by operating many online and offline stores. Business detailsRetaining products such as grocery, clothing, and fooditemsareprovidingbyorganization.The organizationwantstoincreasetheirsalesby 3
introducing new products in clothing, grocery and cosmetic items as environment is changing so people are demanding new products. Vision and missionTo become the leading organization in retail sector by selling products and services at retail prices. ObjectivesThe strategic objectives of ASDA are: ï‚·To increase the market share up to 70%. ï‚·To increase the percentage of profitability by 60% up to 2022. ï‚·To develop the business by using expansion planning. Customer & Value propositionTheorganizationisprovidingbetterqualityand design of products at lower rates that create the value and encourages customers to buy products from such organization. STP analysisï‚·Segmentation:The management of ASDA is segmenting the people group on the basis of demographic level. ï‚·Targeting:The company is targeting to all ages of people who needs daily basic items. ï‚·Positioning:By offering range of product it is maintaining higher position in the market. Marketingstrategy/Situational analysis ASDA is adopting different marketing strategy such as: ï‚·Product:New design of clothings, grocery and food items that meets with customers demand. ï‚·Price:For this, competitive pricing strategy uses by organization that helps to attracts 4
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number of people(Myers, 2019). Place:The products are launching in UK and near by areas firstly that can help to increase sales and market share. Promotion:For information and promotion marketing officer are using advertisement, digital media, and online websites that can help to reach the targeted customers. Operation planThe operation manager of ASDA are getting raw materialfromitsregularsuppliers,maintaining properrecordofinventory,keepingeffective distribution and communication with customers. Management team & StructureASDA is adopting hierarchy structure which can help to maintain good relation between employer and employees. All the activities and functions of organizationareorganisedbymanagementof chosen company that helps to attain the business goals effectively. ResourcesSkilled and talented marketing staff, sales people, funds,placetoopenmorestoresandothers resources will help to reach the targeted customers (Park, 2020). FinancingForimplementingsuchbusinessplanthereis requirement of £20. The 60% (£12m) will be arrange fromowner'sequityand40%(£8m)willbe collected from bank. Financial projectionParticularsAmounts (£) Operation activities£ 5m Investment activities£ 10m 5
Financial activities£ 5m Total£20m Risk planWhilerunningthebusinessandattainingthe business goals there are different risk can be arises whichmightbereducetheorganizational performance.Theriskarearrangementoffunds from banks, arising competitor who sales products at lower price, excess of expenses that is required to arrange. Monitoring and controllingThis is ending activity which is required to do by marketing officer of ASDA as such person will evaluatebusinessplanbyusingKPIand Benchmarking tool that can help to identify problem andbringthechangeswhichcanhelptoget competitive advantages. CONCLUSION From the report it can be concluded that marketing is important activity which uses by all companies for the purpose of promoting their products and services in challenging environment. The marketing office is playing vital role as it evaluate the marketing plan with their competitor and bring the changes in their strategy or products that can help to compete with others. The marketing mix is covering 7 elements that are uses to increase the organizational performance and profitability by delivering range of products and services. Business plan is considered as formal document which is prepared by management for the purpose of attaining business goals and delivering better services. 6
REFERENCE Books and Journal Tanford, S., Kim, M. and Kim, E. J., 2020. Priming social media and framing cause-related marketing to promote sustainable hotel choice.Journal of Sustainable Tourism, pp.1-20. Blythe, J. and Martin, J., 2019.Essentials of marketing. Pearson UK. Park, S., 2020.Marketing management(Vol. 3). Seohee Academy. Kumar, A., Shankar, R. and Aljohani, N. R., 2020. A big data driven framework for demand- drivenforecastingwitheffectsofmarketing-mixvariables.Industrialmarketing management.90.pp.493-507. Duane,S.and Domegan,C.,2019. Socialmarketingpartnerships:Evolution,scopeand substance.Marketing Theory.19(2). pp.169-193. MahamadSaad,M.F.,2019.FacultyBusinessAndManagementFundamentalsof Entrepreneurship Topic: Business Plan (BP). Curtis, K., Development of a Business Plan for a Battery & Jewelry Parts Wholesaler. Myers, M. D., 2019.Qualitative research in business and management. Sage Publications Limited. Online MarketingMixofASDA.2020.[Online].Availablethrough: <https://howandwhat.net/marketing-mix-asda-asda-marketing-mix/> MarketingMixofMarkandSpencer.2020.[Online].Availablethrough: <https://www.marketing91.com/marketing-mix-of-marks-and-spencer/> 7