Foundation of Business Management: Project Management Plan and Personal Reflection
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This report discusses the foundation of business management and its importance in planning, organizing, directing, and controlling company functions. It also includes a project management plan for a trade show and a personal reflection on the skills learned in the module.
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FOUNDATION OF BUSINESS MANAGEMENT
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Table of Contents INTRODUCTION...........................................................................................................................1 PART 1............................................................................................................................................1 Business Case Company.........................................................................................................1 Project Management Plan.......................................................................................................1 PART 2............................................................................................................................................4 Personal Reflection.................................................................................................................4 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................8 APPENDICES.................................................................................................................................9
INTRODUCTION Business Management refers to all the activities, processes and techniques that are used by an organisation in order to plan, organise, direct and control the functions and operations of their company. It is one of the most important and crucial aspects within a firm in order to ensure its sustainability and growth within the marketplace. Moreover, this concept also includes operations management, which is associated with appropriate and effective management of each and every operation and functions of a company which contributes towards achieving the business objectives effectively(Simon, Fischbach and Schoder, 2014). Hence,incontexttothis,thereportbelowisbasedon foundationof business management and is divided into two parts. The first part of this project is associated with demonstration of understanding of various business management functions, along with relevant tools in the practice week appropriately. As for the second part of the project, it undertakes the form of personal reflection to analyse development of several skills related to the activity. PART 1 Business Case Company Roli is one of the most significant and innovative business companies that is currently operating within the musical sector of the United Kingdom. The firm wishes to transform the overall sector by manufacturing and distributing next-gen musical instruments and software which are aimed to help aspiring musicians to have a strong base towards learning and making music. The company currently wants to take part in a trade show where it wishes to showcase its unique and innovative offerings and services to people attending the same. The agenda of entering this trade show is for the firm to get higher edge within the music industry of the country(Weske, 2019). Project Management Plan Project Management is one of the most appropriate methods through which a project is plan, developed, executed and controlled to satisfy the purpose set out by the company. Hence, in relation to Roli and the trade show it requires to enter in, below is a detailed project management plan for the company, Rationale for Exhibiting 1
There are several reasons for which the company has decided to exhibit its products within the market. The very first rationale for the same is to enhance its market awareness. Moreover, the firm has also developed an innovative product by the name ofSeaboard, which the firm plans to enhance the sale of following the exhibition. In addition to this, the company also wishes to gain a competitive market edge over other music companies which would add to its enhanced market share in future. Project Plan Milestones There are several milestones which Roli wishes to attain through this exhibition of its Seaboard. Some of these milestones are reflected below: •Roli aims at enhancing 2% customers within 3 months of exhibition •The firm emphasises on 5% growth within sales of Seaboard by the end of 6 months of the Trade Show •The company also plans to enhance around 2% market share within 1 year of the exhibition. Potential Return on Investment Return on Investment is the amount which the company acquires in relation to its investment. It is the financial gain which the firm has access to after its project or product brings the firm higher revenue even after the breakeven point.In relation to Roli, the company is willing to invest around £10,000 within this trade show in context of exhibiting its offering to the public. If the return which the firm acquires is around £15,000 after the show, then the return on invested is calculated below: ROI= Investment Gain / Initial Investment *100 = 5000 / 10000 * 100 =50% Hence, the potential return on investment for the company through this trade show is around 50%.. Project Plan and Budget Project Plan refers to a detailed outlay in relation to planning and executing the whole project(Lüdeke-Freund and et. al., 2017). Hence, in context of the trade show that the company is willing to enter in, its project plan is showcased as under: •Project Initiation: 2
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This is the first stage which defines the overall project, as well as set up the basis for its execution(Opdebeeck, 2015). In relation to Roli, this stage would be related to defining its target customers, communicating its need and so forth. For this purpose, Business Case is one tool that is being used which is described below: BUSINESS CASE ObjectivesThe objective of this trade show is to provide the company with market awareness and better sales of its offering Seaboard. Importance of Exhibiting The importance of this trade show for the company is to build up a strong image through enhancing the brand awareness in the market. Target Market for Seaboard Demographical, Geographical and Behavioural Segments have been taken into account by the company within which, individuals from Urban areas of the UK, aged between 15-35, with income more than £1,000 monthly and having an interest in making music through innovative ways are taken into account. Strategies The strategy adopted by the firm would be robust marketing in social media, along with real time showcase of performance of the offering to induce an appease within the customers. •Project Planning: The whole initiation process has to be approved by the upper management, following which, the company gets on with planning the overall event(Gold and Schleper, 2017).Hence, in this context, below is a project plan and budget forecast of the trade exhibition for Roli: ActivitiesAmount (£) Rental Space for Exhibition3,500 Human Resources1,100 Exhibition Display1,000 Design1,000 Show Services1,300 Promotion600 Lodging1000 Others500 3
TOTAL10,000 •Project Execution: This is the stage where the project is actually executed, which in context of Roli is development of the exhibition for the products to be displayed and sold within the trade show. Within this, the human resources would be assigned their duties, performance measures would be established, and communication plan would be set, along with setting up of project schedules(Manikutty, 2016). •Project Closure: The last stage of the project plan is related to the monitoring and controlling the outcomes of the project. For this purpose, Benchmarking would be used by the organisation in context of measuring the effectiveness of the exhibition. Within the same, sales, brand awareness on social media and positive feedbacks would be taken into account for measuring the effectiveness of the trade show. Conclusion Thus, the above part showcases that effective project management is required to provide a structure to a specific activity within the company and to achieve certain milestones associated with the same. Furthermore, there are several tools with Roli such as the project plan, business case and budget, which would help the firm in developing the project in an appropriate manner. Along with this, ROI could also assist the company towards getting anticipation in relation to the likelihood of success of a project set up by the company(Blaschke, Frost and Hattke, 2014). PART 2 Personal Reflection Throughout working within this module, I got a hold on several academic and professional skills that are necessary for an individual to assess, as well as learn in order to ensure personal and professional growth. Moreover, reflecting this activity is also very much necessary in relation to determining the positive aspects, along with potential areas of improvement(Gamble, Peteraf and Thompson, 2014). 4
For this purpose, Kolb’s Learning Cycle, Belbin Team Roles and Tuckman’s team development model are being used to reflect my learning and application of a range of skills within the module. This model works on the notion that there are several elements that are required to be present around an individual to facilitate learning and development, where as Tuchman’s model is related to team formation and Belbin’s associated with determining team roles. Hence, in relation to the project above, the reflection is performed below on the basis of several journal entries that are attached within the appendices. (Refer to Appendix 1). For this purpose, Gibbs Reflective Model is being used and thus, based on these aspects, the reflection for this process is completed below: •Description: The module allowed me to gain insight about how different organisations could implement a range of project management tools and techniques in order to ensure accomplishment of their project to accomplish certain goals set by the company. For this purpose, I was required to work in a group of individuals in order to develop and execute a project. Hence, Roli was chosen as an organisation for the case study and Tuckman’s Model was utilised for team building. Furthermore, the roles were set and responsibilities were allotted to these individuals by using Belbin’s Team Model. •Feelings: When the project started, I was quite nervous as the scope of this project is quite vast. Along with this, there were multiple activities related to the overall development and execution of the whole project and management of team members, which made me even more anxious. However, as the work progressed, it made me confident to handle different situations and apply a range of models and showcase my ICT skills to ensure development of the project in a justified manner. Moreover, another thing which made me confident was the numeral skills which I possess, that was used throughout the project. •Evaluation: This section is associated with appropriate evaluation of all the positive and negative elements within the experience(Cooke and Alcadipani, 2015). Within the module, there were certain experiences that were very much effective and positive. For example, I got to work in software like Microsoft Excel and Word, which enhanced my skills in relation to development of budgets and Gantt Charts for the project. Another positive element was the team formation and working, 5
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where each and every member was mostly cooperative; along with supportive towards giving in meaningful suggestions of how best the whole project could be accomplished. However, there were certain negative aspects as well which presented several roadblocks towards accomplishment of the project(Doeleman, Ten Have and Ahaus, 2014). The very first element in this regard is my ineffective communication skill. The reason for this is that despite of having a command over the language when it comes to the written part of it, I fail to use certain norms and principles verbally. For instance, week 2 of the module saw conflicts between several individuals in regards with calculation of potential ROI for the project. Due to ineffective verbal communication, I failed to appropriately persuade or solve the problem. Another negative aspect was problem solving. There were several instances which showcased certain problems that were required to be managed by me. However, I tend to panic in stress and within pressurised situation, which affected my decision making and I failed to solve those problems in an appropriate manner. •Analysis: Throughout this module, I realised that project management is one of the most appropriate and effective aspects that must be taken into account by each organisation in order to ensure that effective small and large scale projects could be executed as per the requirements of the firm. Moreover, I realised that a range of different skills such as communication, teamwork, ICT, numeracy and problem solving helps individuals to ensure that they contribute at their level best during each activity that has been organised by them. •Conclusion: There are several things which could have been approached in a different manner, considering the fact that it would have drove my performance towards a better position. For instance, I could haveundertakenpropertraininganddevelopmentthatwasrequiredtoenhancemy communicationandproblemsolvingskills.Anotherthingwhichcouldhavebeendone differently was that I could have adopted for feedbacks from my assessors and colleagues which would have helped me in highlighting all the areas of improvement. •Action Plan: This is the last stage of this model which takes into consideration a detailed plan of how the problems highlighted above would be approached and overcome(Holsapple, Lee-Post and Pakath, 2014). As per the above scenario it is very much evident and clear that I require working 6
on my verbal communication skills, as well as my problem solving abilities. For the former, I will be taking in seminars and conferences, which would allow me to be a part of furnishing my skills through speaking in front of audiences. Moreover, this would also help me in developing attributes like negotiation and persuasion, which will contribute in helping me towards better conflict management. In relation to my problem solving abilities, I would be taking a training programme related to Simulations, which would allow me to be a part of mock situations which would test and enhance my ability to take spontaneous measures, strategies and tactics to deal with different situations, This would further make me more professional and intellectual which will be contributing towards my academic and professional prosperity. CONCLUSION Thus, it is concluded from the report above that foundation of business management is very crucial in order to ensure appropriate insight and practice onto a range of different processes and methods that allows in enhancing the interlink and coordination amongst several functions of the company which helps in achieving business objectives. On the other hand, project plan is very crucial as it allows companies to plan and execute different projects as per the requirements of the firm. Lastly, personal reflection using models like Gibbs is very imperative in order to showcase application of several skills within an activity or process. 7
REFERENCES Books and Journals Blaschke, S., Frost, J. and Hattke, F., 2014. Towards a micro foundation of leadership, governance, and management in universities.Higher education.68(5). pp.711-732. Cooke, B. and Alcadipani, R., 2015. Toward a global history of management education: The case oftheFordFoundationandtheSãoPauloSchoolofBusinessAdministration, Brazil.Academy of Management Learning & Education.14(4). pp.482-499. Doeleman, H.J., Ten Have, S. and Ahaus, C.T.B., 2014. Empirical evidence on applying the EuropeanFoundationforQualityManagementExcellenceModel,aliterature review.Total Quality Management & Business Excellence.25(5-6). pp.439-460. Gamble, J.E., Peteraf, M.A. and Thompson, A.A., 2014.Essentials of strategic management: The quest for competitive advantage. McGraw-Hill Education. Gold, S. and Schleper, M.C., 2017. A pathway towards true sustainability: A recognition foundationofsustainablesupplychainmanagement.EuropeanManagement Journal.35(4). pp.425-429. Holsapple,C.,Lee-Post,A.andPakath,R.,2014.Aunifiedfoundationforbusiness analytics.Decision Support Systems.64. pp.130-141. Lüdeke-Freund, F., and et. al., 2017. Sustainability-oriented business model assessment—A conceptualfoundation.InAnalytics,innovation,andexcellence-drivenenterprise sustainability(pp. 169-206). Palgrave Macmillan, New York. Manikutty, S., 2016.IIMA-Being Ethical: Ethics As The Foundation Of Business. Random House India. Opdebeeck, H., 2015. The wisdom of mercy as the foundation of business and peace: The alternative to fear.Business, ethics and peace. pp.63-74. Simon, D., Fischbach, K. and Schoder, D., 2014. Enterprise architecture management and its role incorporatestrategicmanagement.InformationSystemsande-Business Management.12(1). pp.5-42. Weske,M.,2019.BusinessProcessModellingFoundation.InBusinessProcess Management(pp. 71-122). Springer, Berlin, Heidelberg. 8
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APPENDICES Appendix 1 Journal Entry: Week 1 ACTIVITYDESCRIPTIONALLOTTED TIME ACTUAL TIME TAKEN Company Selection The activity required me to select a case study for the module3 days3 days Team FormationSeveralindividualswererequiredtobe selected for which Tuckman’s model was applied 4 days3 days Journal Entry: Week 2 ACTIVITYDESCRIPTIONALLOTTED TIME ACTUAL TIME TAKEN Deciding up of Roles Roles and Responsibilities were distributed using Belbin’s Team Role model2 days2 days Setting up Project deliverables Theproject’sscopewasdetermine, deliverables were set along with timelines5 days6 days Journal Entry: Week 3 ACTIVITYDESCRIPTIONALLOTTED TIME ACTUAL TIME TAKEN Collection and segregation of information All the information related to the company anditsofferingswereacquiredand segregated as per the project 5 days4 days Development ofThewholeprojectwasformed,usinga2 days3 days 9
Project Planrange of Microsoft tools to define activities and setting up timelines Journal Entry: Week 4 ACTIVITYDESCRIPTIONALLOTTED TIME ACTUAL TIME TAKEN Calculation of ROI and setting up of Budget ThepotentialROIwascalculatedand budget was formed for the company and its Trade Show project 3 days2 days Execution and Control of the Project Techniques like Benchmarking were used to determine the effectiveness of the project4 days5 days 10