The Future of Work: Automation and Technological Unemployment

Running head: THE FUTURE OF WORK
The Future of Work
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1THE FUTURE OF WORK
Table of Contents
1. Introduction 2
1.1 Company's overview 2
2. Literature review 3
a) Range of concepts and techniques: 3
b) Opportunities and constraints: 4
c) The theoretical and real life applications: 4
3. Scenario development 5
d) Business relevance: 5
e) Design evidence-based: 6
Conclusion & recommendation for change 7
Conclusion 7
Recommendation 7
References 9

2THE FUTURE OF WORK
1. Introduction
Managing operation can be termed a very complex process in which professionals
especially the managers' skills and work-related experiences are tested. Such complexities can be
reduced or resolved if managers are resilient in characteristic and are passionate about the latest
& emerging technologies. This study is based on the automation of work and also examines
whether the technological unemployment is true.
1.1 Company's overview
The chosen company for this study is Caltex in Singapore. It is a petroleum brand of
Chevron Corporation. Chevron works with Caltex brand in a close to 60 countries covering
regions such as the Asia-Pacific region, Southern Africa and the Middle East. The company said
to have arrived in Singapore in the 50s. In its initial days, Caltex was benefitted from working
closely with the Texas Company (China) Ltd. The year 1999 was a remarkable year for Caltex as
the company shifted the headquarter branch from the US to Singapore. Caltex Singapore is the
regional hub for the rest of Asia for marketing strategies. Caltex collaborates with different
bodies to offer its customers the diverse list of products. Caltex StarCard is the result of one of
those collaborations. It offers its customers the facilities to access the online billing statements,
credit with no interest and others. Caltex Star Mart is another service as the result of Caltex’s
collaborations with different firms belonging to different industries. Customers of Star Mart can
be all those who need groceries, snacks and other basic valuable items. Hence, its customers will
generally comprise of Millennials, Boomers and Baby Boomers. Caltex also provides the
advanced lubricants which are useful for commercial fleet, construction sites and others. Hence,

3THE FUTURE OF WORK
the list of consumers also includes the commercial fleet service provider such as the logistics and
the construction companies (Caltex.com 2018).
2. Literature review
a) Range of concepts and techniques:
According to Walker (2014), automation such as robots is a threat to employment in
sectors that require the expensive human labor. Automation is in the process for the last 200
hundred years and no such destruction has yet happened. Managers in such circumstances can
adopt the useful strategies like shortening the work in a week and applied in conjunction with
basic income guarantee (BIG).
As opined by Mokyr, Vickers and Ziebarth (2015), technology is a source to economic
progress; however, it has kept on creating the cultural anxiety throughout the history. The author
is optimistic about a change in job trend if innovation continues to evolve.
As supported by Duernecker (2014), automation will not create problems for the
unemployed people. Managers and the state government can successfully manage the
technological unemployment through an ideal insurance system for the unemployed people.
According to Floridi (2014), technological unemployment is controllable and automation
is also feasible if there are proper strategies to strengthen the state’s economy. There are the
needs to realize the appropriate places for low wages, workers and robots.
Peters (2017) has supported the fact that technological unemployment is a reality which
is heading towards much faster. The author says that robots will obsolete the participation of
humans largely if proper counters from managers are not adopted.