Effectiveness of Communication Skills in Academic and Professional Contexts

FY026 Preparing for Success At
University: Knowledge and
Creativity

Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Effectual communication skills...................................................................................................3
Reflection on behaviour, performance and experience of individual within education or
employees....................................................................................................................................4
Conclusion.......................................................................................................................................5
References........................................................................................................................................6

Introduction
Communication skill refers to abilities that are utilised while giving as well as receiving
distinct sort of information. It is the act to convey meanings among entities via utilisation of
mutual understood symbols, semiotic rules and signs (Brown, Lambert and Harris, 2019). This
report will illustrate information in context of effectiveness of communication skills that have
critical role in both the aspects that is academic and professional. Furthermore, reflection will
also take into experience, behaviour and performance that are acquired in employment as well as
education. Communication skills will also be illustrated by taking into account the aspects that
will influence personal along with professional level.
Main Body
Effectual communication skills
The way to share information, thoughts, knowledge and ideas in an efficacious manner is
referred to as communication skill. This is demonstration and illustration of views via
communicator to receiver. It is two ways process that takes place among sender as well as
receiver, in this context communication skills are depicted beneath:
Active listening: This illustrates that listener needs to actively pay attention to speaker by
focusing on peculiar instance rather than thinking about something else. Individuals who are
good listeners are appreciated by colleagues as their opinions are listened and acted upon
depending upon their relevance. The leader must possess this so that while delivering liabilities
any kind of confusions do not takes place.
Non- verbal interaction: This aspect comprises of body language, tone of presentation,
gestures and words. It is a manner for properly delivering as well as understanding by receivers
for presentation of relevant eye contact, facial expressions, arm postures and many more. This
becomes crucial for each communicator that they involve their audiences within presentation as
it will enable them to acknowledge message in an appropriate manner. In context of professional
manner, manager must be effectual and make use of appropriate non-verbal communication so
that employees are attracted towards listening.
Friendliness: The message that is delivered via sender must be in terms of affirmative
attitude. In this case, receiver will have friendly behaviour towards what is being said and even
there will be hardly any hesitation to raise a query (Fulton, 2019). For an instance gestures like a