logo

(solved) GAP Analysis Assignment

   

Added on  2020-07-22

10 Pages2323 Words72 Views
GAP ANALYSIS

Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1RECOMMENDATIONS.................................................................................................................4CONCLUSION................................................................................................................................6REFERENCES................................................................................................................................7

INTRODUCTIONGap analysis can be defined as comparison between actual and desired performance of anorganization. It is essential for entity that to best utilize its current resources in order to meet withgoal of company (Mayberry and et.al, 2017). Present study is based on Starbuck which is acoffee house which offers hot, cold drinks and variety of coffee products to its consumers.Current report will describe GAP analysis of cited firm on its motivation and empowermentpractices. MAIN BODYMotivation and empowerment are two main elements that impacts on business activitiesand its performance. Motivation increases satisfaction level of employees and empowermentmakes them loyal towards the brand. Motivated employees are assets of the company they cancontribute well in long term success of entity (Cires and et.al, 2013). Empowerment helps inimproving employee's commitment towards the firm and they become more creative towardstheir work. Rewards and recognition can motivate the workers but these are traditionalapproaches and in modern era firms have to adopt new strategy in order to encourage its staffmembers. HR practices involve recruitment, training, performance measurement, reward andrecognition etc. If HR practices of the entity are poor then company can not motivate itsemployees (Van Ittersum and Cassman, 2013). If there is discrimination among people then itwill create negatively and people will feel demotivated. Furthermore, if firm is unable to identifyneeds of its potential workers then also it will not be able to motivates them and satisfy them. Leaders of Starbuck adopts transformational leadership individual motivates its staffmembers and support them so that they can perform their duties well. Management providesthem monitory and non monitory benefits so that they feel happy. In monitory benefits companyoffers the bonus, stock option, retirement benefits etc. whereas non monitory benefits provide bycited firm are such as rewards, self recognition etc (Phillips and Evans, 2017). Starbuck organizes some programs so that employee satisfied. But cited firm does notinvolve them in decision making process thus, it fails to improve morale of its workers. Higherauthorities do not appreciate its staff members for their hard efforts. Chairman of Starbuck hasused word partners the employees which is considered as one of the most important example ofempowering employees. But company makes its decision by own and if any changes areoccurred then it implements the modification before concerning with the employees. Due to poor1

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
The Impact of Rewards on Management of Employees Performance
|11
|2799
|67

Academic & Research Skills for Business TASK 11 TASK 22 Introduction 2 Main Body4 Conclusion 4 REFERENCES 5 TASK 1
|10
|1857
|498

Research Methodology of Starbucks
|8
|2410
|312

Report On Modern Competitive Era Organizations - Motivation Issue
|8
|1934
|32

Purpose Of Different HRm Functions Assignment
|13
|3077
|23

Leadership and Management Styles in Organisation
|9
|2632
|150