This report discusses the impact of global business environment on the operations of Lloyd's bank using Pestle analysis. It explores the opportunities and threats in political, economic, social, technological, legal, and environmental factors.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 PESTLE ANALYSIS..................................................................................................................1 CONCLUSION...............................................................................................................................3 REFERENCES................................................................................................................................4
INTRODUCTION Global business environment is defined as the environment which are fluctuated in nature due to which affecting the operations of business operations. The present report is based on Lloyd’s bank which is located in Birmingham having headquartered in London, UK. It was established in the year 1765 dealing in providing banking services in England and Wales. The report overviews the impact of global business environment on the business operation using Pestle model. MAIN BODY PESTLE ANALYSIS ( Source:What is PESTLE analysis, 2018) It is an analytical tool which is used to identify the influencing factors of macro environment that can affect the decisions of business organisations either in positive or negative way(What is PESTLE analysis,2018). Political: It is the factor consists of rules and regulations framed by government such astaxationrate,servicechargeetc.thatcanaffectthelevelofperformanceofan organisation. OPPORTUNITIESTHREAT Lloyd’sbankhashighcapitalisationAfter Brexit, UK government put more 1
duetooperatingatlargescaleand having a strong balance sheet(Buckley, Enderwick and Cross, 2018). The bank has attained over 12 million userduetowhichfindingno difficulties if government changes its policies. pressureoverbanktoraisecapital requirement. Brexitcausesmorecontingent situationswhichisdifficultfor management to predict thus may causes loss to the company (Akhtar and Sushil, 2018). Economic: It is related with income of people which mainly depends on growth of economy of a nation. These factors also includes inflation, foreign direct investment etc. OPPORTUNITIESTHREAT Growthineconomyincreasesthe spending of customers due to which makemoreinvestmentinbank (Hamilton and Webster, 2018). Changesintaxationpolicycan significantlyinfluencesthewayof operatingbusinessandbringsmore opportunity to increase its revenue. Brexit reduces the interest rate from 0.5% to 0.25% and it cause huge loss to the bank. EUfinancialregulationhasbeen withdrawnthatbringsunbalanced condition(Kasemsap, 2020). Social: It is related with standard of living of people which hugely affects the revenue of an organisation. OPPORTUNITIESTHREAT Peoplearemorerationalewhich increase disposable income. GiveloanstoSMEwhoprovides interestinreturnwhichbrings consistency in generating revenue. Mostlypeoplesbelievesofmaking investment and savings that minimises cash flow. Technological:It is related with technological advancement which captures the needs and perceptions of large number of customers at short period of time. 2
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OPPORTUNITIESTHREAT Haveownwebsitetoconnectwith largenumber of customer base. Using social media platform to communicate about the new policies of bank to the customers is more economic. Introducebiometrictorecordthe attendanceofemployees.Using biometrictomaintainrecordof employees’attendanceminimisesthe absenteeism(Ronit, 2018). Technologicaladvancementsbrings more challenges for Lloyd bank. Lack of knowledge of employeesto utilisenewtechnologiesrequires trainingwhichincreasescostof company(Michael, 2018). Legal: It is the laws of government that must be followed by all the business. OPPORTUNITIESTHREAT Data protection act, 1998 introduces by UKgovernmentprotectsthe confidential data of customers. Government framed strict policies to protect the funds of customers. Changes in government brings changes inpolicieswhichisdifficultto understand and follow by banks. Bankruptcybringshugelosstothe customers. Environmental: It is related with the different steps taken to protect the environment from pollution. OPPORTUNITIESTHREAT Engagingincorporatesocial responsibilitiesmakesstrongmarket image of bank. Minimisingcarbonfootprintsby optimum utilisation of resources. Notes and currency also make from the trees(Michael, 2018). Paper work is usedbybankwhichcanharmthe environment. 3
CONCLUSION It is summarised from the above discussion that business organisations operated at global level such as Lloyd’s bank can be affected by several factors of business environment due to which it must be analysed by the management by conducting PESTLE Analysis. It directs Bank to frame policies and plans which can deal with future fluctuations in market. REFERENCES Books and Journals Akhtar, M. and Sushil, S., 2018. Strategic performance management system in uncertain business environment.Business Process Management Journal. Buckley, P.J., Enderwick, P. and Cross, A.R. Eds., 2018.International business. Oxford University Press. Hamilton, L. and Webster, P., 2018.The international business environment. Oxford University Press. Kasemsap, K., 2020. The role of strategic outsourcing in global business. InForeign Direct Investments: Concepts, Methodologies, Tools, and Applications(pp. 236-268). IGI Global. Michael,P.D.,2018.Towardaglobalbusinessstandardforsupplychainethics.IEEE Engineering Management Review. 46(4). pp.112-121. Ronit, K., 2018.Global business associations. Routledge. ONLINE WhatisPESTLEanalysis.2018.[Online]Availablethrough: <http://academicessayguide.blogspot.com/2018/04/what-is-pestle-analysis.html>. 4