Global Freight Management Assignment

Running Head: GLOBAL FREIGHT MANAGEMENT ASSIGNMENT 1
INTL -233 Fundamentals of Freight Forwarding
Global Freight Management Assignment
Sakshi Suri (300991057)
Jashandeep Singh (300987789)
Edwin Sam Bejoy (300932788)
Jaskaran Kaur (300990479)
Navdeep Singh (300967206)
Professor: - Peter Jackson
Date: - April 7, 2019

GLOBAL FREIGHT MANAGEMENT ASSIGNMENT 2
1. Introduce the project by creating a Freight Consulting Company, writing an
introductory letter and a MARKETING document that fully outlines the company
background and credentials that qualify you for the role of freight consultant to
assist you.
Many companies require logistics service providers while exporting goods from one country to
the other or even within the country. Logistics service providers though tend to face a couple of
problems during their course of business. Some of the challenges that these companies face
include; environmental issues, government regulations in different countries, technology
implementation and strategy, the requirement for improved customer service and fuel costs
among theirs.
Companies tend to choose the best and the most suitable logistics services provider for exporting
their goods. They tend to check for some requirements which determine which logistics company
they will choose. Some of the requirements include; adherence to international standards,
experience in terms of customs procedures, clear records on undamaged goods and delivery of
goods in time. Companies requiring logistics services will have to check all the above
requirements before contracting a logistics services provider for business.
Competition in the industry has risen to a greater extent. This is due to evolution in the industry
whereby many companies have invested in the idea of providing logistics services. Competition
has increased the quality of services that the customers are getting nowadays. Companies have to
prove they can provide the best services to win the contract (Canadian International Freight
Forwarders Association Inc., 2015). They are therefore employing technologies such as
traceability, they guarantee the customers of the safety of their goods while in transit and they

GLOBAL FREIGHT MANAGEMENT ASSIGNMENT 3
have increased the speed at which the goods reach the customers. Among other factors that have
caused an increase in competition is the price and the quality of service.
Marketing Document
Background and Credentials
Triple M freight forwarding was founded in 1995 by its current director Mr. Myles. Its major
operations include transportation of goods across various countries by air and through the water.
The company was founded in Toronto where they have their headquarters. We have branches in
the United States of America, South America, parts of Europe, Asia, and parts of Africa.
The employees have comprehensive experience in aspects concerning international freight
forwarding. This has enabled triple M company to offer the highest level of quality survives to
its customers. Their professionalism has also ensured that they have a competitive advantage
over other freight forwarding companies. The staff are also courteous and dedicated to helping
their clients save on money, time and the needless hassles in handling their shipments from and
to their final destinations.
The company provides a wide range of services to its customers. The services are offered
worldwide in importation and exportation of goods through air and water. Other services include;
chartering and projects, air and marine cargo insurance, letter of credit / consulting, truck
transportation, packaging, warehousing, crating, logistics and customs clearance.
Our mission as a freight forwarder company is to provide professional and quality services to our
customers. Quality and professionalism equal a happy customer. When customers are satisfied,
the image of the company changes to the better. At triple M, we ensure that deliveries are made

GLOBAL FREIGHT MANAGEMENT ASSIGNMENT 4
in time, there are no damages and that all customer needs are met. This increases the quality of
services as well as professionalism.
Our vision is to become the largest freight forwarder company in Toronto. We do this by
ensuring that we meet our mission. Therefore customers will refer to each other making triple M
the company of choice. It will also guarantee a competitive advantage over other firms.
Our values include; honesty, commitment, collaboration and excellence in the provision of
services to the clients.
Triple M freight forwards is a member of the Canadian international freight forwarders as well as
the security cargo network. They are also agents of the international air transport association.
Their certificates include;
 Free and secure trade
 ISO 9001
 Carrier initiative program
 Air cargo security program
Introductory letter
April 7, 2019
Nicholas Jamal
Materials and distribution manager
Heffel Fine Art Auction
647 Relic Avenue