Reflection Trigger Questions on Google and Volkswagen Cases

Running head: REFLECTION TRIGGER QUESTIONS
Reflection Trigger Questions
Name of the Student
Name of the University
Author Note

1REFLECTION TRIGGER QUESTIONS
Table of Contents
Background of the Google Case Note.........................................................................................2
Analysis of the Google Case Note with 3 Ethical Diagnostic Tools...........................................2
1. Google’s strategy to serve all the Stakeholders...................................................................2
2. Maintaining both privacy and profitability for Google.......................................................3
3. Global privacy regulation affecting Google’s operations....................................................3
Background of the Volkswagen Case Note.................................................................................4
Analysis of the Volkswagen Case Note with 3 Ethical Diagnostic Tools...................................5
1. Explanation of the culture of Volkswagen that created this ethical scandal.......................5
2. Recovery from the ethical disaster......................................................................................6
3. Reasons why the company would face further tough scrutiny of its ethical business
environment.............................................................................................................................7
References........................................................................................................................................8
Appendix........................................................................................................................................10
Results of the questionnaire.......................................................................................................10

2REFLECTION TRIGGER QUESTIONS
Background of the Google Case Note
There is no doubt in declaring that Google is the most used Internet search engine all
around the world. It is a huge organization and as an organization it provides wide scale benefits
for its employees and introducing sustainability initiatives. However, there are maximum cases
against Google dealing mostly with privacy concern, which is a major issue with the
organization (Lazer et al., 2014). Google claims that all the information of the users have been
kept under state of the art security controls but still privacy is becoming one of them in major
ethical issues for Google. Even after the claims of the organization, there are always ways by
which this claims have been denied which several examples where the user can be traced back
with the information that the person search is over the internet via Google. Another incident
portrays that the GPS tracking over Android mobile phone and internet can bring a new privacy
issue about the live location of any user (Sharon, 2016). In addition, the application called
Google Buzz made all the contacts of a person publish publicly linking into their personal Gmail
accounts. Thus, there have been investigations regarding the privacy orders for Google and the
market is still determining how information can be connected online via the ethical implications
that the organization of Google has been raising.
Analysis of the Google Case Note with 3 Ethical Diagnostic Tools
1. Google’s strategy to serve all the Stakeholders
As an organisation taking care of it employees I believe that Google is an irresponsible
company that takes care of its work force and maintains a good corporate culture. I have had a
good analysis of the surrounding environment and have found that the atmosphere within the
organisation is extremely good and the organisation also supports their employees with several
benefits (Pardo & Siemens, 2014). Nevertheless, the privacy practices that Google has been

3REFLECTION TRIGGER QUESTIONS
fighting with on regards of the confidential information leakage of every stakeholders within the
organisation, it can be said that the complaint against company and the way by which Google is
handling the entire situation could have been worked on much more efficiently. The measures
that Google has taken can be regarded as superficial amendments and I believe that the strategy
Google has taken up does not satisfy all the stakeholders of the organisation.
2. Maintaining both privacy and profitability for Google
Speaking about the ethical implications, I believe that a company's primary concern
should be the services that it has been providing to the customers before making a considerable
amount of profit. I do not believe that ethically it is a correct step that a company would think
just about the personal gains disregarding the matter of the stakeholders and the adverse effects it
has on the customers specifically (Martin, 2015). The problem that Google was facing with the
privacy error was ethically incorrect since the consumers of Google had store all their personal
and confidential data trusting the organisation. Therefore Google would have implemented a
better security system for saving them instead of thinking about the monetary investment it
would take to implement and newer and much stronger and efficient privacy system for the
protection of an individual user.
3. Global privacy regulation affecting Google’s operations
Going through the Global regulation of privacy handling the data within the internet and
the government regulations passed over it I can clearly say that it would definitely affect
Google's operations in a negative way. In 2014, the government regulation that has been passed
as a "right to be forgotten law" enables an individual user to delete all its information or any
selective part of it from the Google documents as well as the entire internet that the individual
user find a relevant or to confidential to post over the internet (Lunnay et al., 2014). The