International Expansion of Gousto in Australia: A PESTEL Analysis and Market Entry Options
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This report provides a PESTEL analysis of Australia for the international expansion of Gousto, a UK-based meal kit provider. It also suggests market entry options and a suitable mode of entry for Gousto in Australia.
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EXECUTIVE SUMMARRY Gousto is UK based meal kit provider company. Australia is the selected company for international expansion of Gousto. The PESTEL analysis of Autrlia depicts that various external environment factors have created opportunities and threats dot international expansion of Gousto. The specific product launched by the company in Australia will be fitness recipe box which offers consumers Australian cuisine designed to boost the health of the consumers. It will also be sustainable. The company has opportunity to expand smoothly in the country because of strong UK and Australia political relationship while there is threat from Australia China trade war. The blooming meal kit industry in Australia provides growth opportunity toGousto while the economic damage caused by pandemic is threat to long-term survival of the firm. The company faces a threat and opportunity in growing meal kit industry in Australia as thereareseveralcompetitorsinthemarket.TheriseinonlineshoppingoffersGousto opportunity for quick international expansion while the complicate data protection laws of Australia are threat. The rise in environmental awareness provides the respective firm an opportunity by offering sustainable products while there is threat of low profitability. Successful expansion can be completed by following legislations in Australia while there is threat if delayed decision making. Forming strategic alliance with fitness company is the most effective method for entering AustraliaasitwilllowertheriskofinternationalexpansionofGoustoinAustralia. Differentiation focus is the suitable strategy for Gousto to gain success in Australia. It will help the company offer unique products for target audience of business professionals in Australia. The firm will be able to build unique brand image and distinguish itself in the meal kit industry of Australia.
Table of Contents EXECUTIVE SUMMARRY...........................................................................................................2 INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 PESTEL..................................................................................................................................1 Market Entry Options.............................................................................................................5 Market Segmentation..............................................................................................................6 Porter's Generic Strategies......................................................................................................7 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION International expansion helps business firms gain strong position in their industry by increasing their consumer base and lowering reliance on local business cycle (Abdinazarovna, 2019). The business firms selected for this report is the UK based meal kit service provider Gousto. The company was founded in the year and retails meal kit products in UK. This report recommends a specific product which need to be launched by the company in an international market. PESTEL analysis of the country is provided in this report along with explanation of market entry options which can be sued by Gousto. The market segmentation for Gousto is also provided in this report with justification for potential target consumers of the company. Porter's generic strategies are explained in this report along with recommendation of specific strategy for Gousto and critical analysis of the best suited strategy. MAIN BODY PESTEL The country suggested for Gousto to expand intentionally is Australia and the service which will be offered by the company to Australian consumer base is fit and sustainable meal kit delivery service. This meal kit will be specifically designed according to taste of Australian consumers keeping in mind different flavours of traditional Australian cuisine. Consumers will get 30 options for recipe boxes which will rotate each week. The recipe boxes will be provided in sustainable packaging and consumers will be able to trace each fresh ingredient of the recipe box to ensure that it is sourced sustainably and ethically. In context of the fitness aspect of the service every recipe box option will be created to help consumers improve their health by including recipes which help consumers attain specific fitness goals, improve health deficiencies or battle specific illnesses such as diabetes. Australia is a suitable country for international expansion of Gousto because the market size for the prepared meal industry in the country is $1 billion Australian Dollars (Prepared Meals Production in Australia- Market Research Report, 2021). The respective company will be able to exploit the high potential available in the Australian meal kit industry and make international progress (Bell, Bryman and Harley, 2018). The various treats and opportunities present in Australia for Gousto can be determined by conducting a country specific PESTEL analysis of Australia. PESTEL analysis of Australia is provided below: 1
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Political Factors: The political environment of Australia is stable and the country has constructed positive relations with neighbouring countries as well as major powers in the world. Australia also shares positive political relations with United Kingdom. Both countries are commonwealth nations and share the same monarch which is Queen Elizabeth the seconded. The trade war between Australia and China has introduced political tension in the country (Haak-Saheem and Festing, 2020). China is one of the largest trading partners of Australia with significant importance. Such political instability between China and Australia is economically and politically damaging for business firms in Australia. Opportunity: The stable political relations between UK and Australia provide Gousto an opportunity successfully expands in the country. The company will be able to exploit shared history of between UK and Australia to connect with foreign consumer base and create foundation for long term survival in the country. Threat: The political instability caused by the Australia and China trade war has introduced political threat of such instability leading to economic downfall of Australian currency and trade in Australia.Economical Factors:Meal kit market Australia registered a positive compound annual growth rate of 4.71% during the period of 2014 to 2019 with sales value of AUD 197.28 million the year 2019 and an increase of 4.82% in the year 2018(Meal Kits (Prepared Meals) Market in Australia - Outlook to 2024; Market Size, Growth and Forecast Analytics (updated with COVID-19 Impact)). This data showcases the economic potential present in the Australian meal kit industry. The Australia economy increased with the rate of 0.7% in the second quarter of 2021 which showcases the negative impact of COVID- 19 virus on the economic conditions of Australia. The Australian Bureau of Statistics declared that the country avoided technical rescission (Australia avoids recession for now but economic growth already slowing before Delta hit, 2021). Opportunity:The respective gains huge opportunity for growth Australia. This can be seen by the positive growth of the Australian meal kit industry and high demand for meal kit providers in the industry. The company will prepare for long-term survival in Australia by entering the meal kit industry in the country early before it reaches its saturation point. 2
Threat: The economic downturn in Australia caused by the introduction of delta variant creates a threat for the respective firm. This is because economically weak conditions of Australia limit consumer purchasing power and ability to attain high profitability in the country.Social Factors:The social factor related to Australia is that consumers are shifting towards ordering meal kit services instead of ordering prepared food from eating establishments (Ready, steady, cook: customers swap meal kits, discounts in pursuit of dinner excitement, 2021). This social trend has been influenced by the pandemic as families across Australia are focusing on experimenting with cooking and trying new cuisines. This has led to introduction of new firms in the meal kit delivery service industry. Some of the established meal kit delivery names in Australia are Hello Fresh, Paper Leaf, Marley Spoon and Dinnerly. These companies provide consumers different meal kit delivery options with different strengths such as low cost or huge variety of recipes. Opportunity:The growing social trend of ordering meal kits and recipe boxes in Australia provides Gousto an opportunity to increasing consumer base in the country by fulfilling their demand and offering innovative products in the meal kit industry in Australia. Threat: The growth of the meal kit industry in Australia has also introduced threat for international expansion of Gousto in the form of increased competition. The established brands in the meal kit service industry of Australia such as Paper Leaf will provide the respective enterprise tough competition and increase threat of competition for the firm.Technologicalfactors:TheincreasedonlineshoppinginAustraliaisthemain technological factor affecting business firms in the country. Apart from this another factor which affects business firms in Australia is the Australian Privacy Act, 1998 which regulates data usage by federal and private firms and is different from the UK GDPR law (De Massis and Foss, 2018). This law puts forward Australian Privacy Principles which need to be followed by every Australian, Australian Capital territory and Norfolk Island government agencies.Some of the principles provided under this legislation state that firms need to ensure open and transparent management of data and notify individuals while collecting their personal data. In addition to this business firms also have to follow certain rules in order to engage in direct marketing while using or disclosing personal data of employees. 3
Opportunity:The opportunity provided by increasing online shopping in Australia is that it will make it easier for the company to expand and penetrate the Australian market. The company operates digitally and the shift towards digital shopping is beneficial for expansion and future growth of Gousto in Australia. Threat: The Australian Privacy Principles as outlined in the Australian Privacy Act, 1998 are complicated and restrict usage of and collection of private data for the respective company (King, Brooks and Tabari, 2018). This creates a threat for the firm as the company will not be able to collect and use consumer data easily to gain accurate consumer insight.Environmental factors:The environmentalist movement in Australia is strong because the country has suffered massive damage because of climate damage such as fires in the Australia during the year 2019-2020. This has impacted corporates as they are now offeringenvironmentalfriendlyproductsandareincreasingtheirsustainability. Increasing sustainability is one of the top priorities of business firms in Australia currently. Opportunity:Gousto offers product in environmental learnedly packaging with ingredients which are ethically and sustainable sources. This provides the company opportunity to create a distinguished brand image in the country and gain competitive edge over other meal kit providers in Australia by offering them variety of meal kit options in sustainable manner Threat: The threat faced by the company is related to high costs of increasing sustainability of meal kit services (Cosenz, 2017). The respective firm will not be able to attain high profitability because of this and may fail to survive in the market for long time period.Legal Factors: The legislative requirements for international business firms in Australia is complicated and new firms have to take time in understanding each and every law in Australia so that business operations are completed in a lawful manner (Kirchmer, 2017). Opportunity:The respective firm has the opportunity to avoid any legal troubles in the country by taking services from experienced corporate law firms to handle their legislative issues. This will help the company develop a clean brand image and start growth in Australian mrket with positivity. Threat: The threat associated with taking business decision after considering legal advice at every step is that it delays decision-making and introduces threat of failure due to time wastage at the enterprise. 4
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Market Entry Options Strategic Alliance: Under this mode of entry business firms enter into strategically formed partnerships with another enterprise/es in order to ensure successful expansion in a particular market (Massingham and Al Holaibi, 2017). The firms which are part of strategic alliances pool their objectives to achieve the common goals of successfully pleading in a new region. Theadvantageof strategic alliance as mode of entry is that it reduces the risk of international expansion and provides the company more resources for supervising successful expansion. Thedisadvantageof this mode of entry is that the company loses control over international expansion and has to share the control with other members of the strategic alliance. Mergers and Acquisition: When a company takes over other firm and establishes itself as the owner it is defined as a acquisition while a merger refers to the process of two firms joining forces to become a single entity with singular ownership. Mergers and acquisition are effective tools for expanding internationally as they help business firms connect with an established firm in the region. Theadvantageof using this mode of entry is that it leads to creation of economies of scale which supports quick international expansion of the company. Thedisadvantageof this mode of entry is that mergers and acquisition bring organization wide change which can lead to employee resistance. In addition to this conflict of cultures is caused because of mergers and acquisition which harms stable profitability of the company (Mkhaimer, Arafeh and Sakhrieh, 2017). Foreign Direct Investment: This refers to the act of investing in ownership of a business entity of one country by a company headquartered outside the national borders of that country. This mode of entry is used for international expansion as it can be easily completed. Theadvantageof foreign direct investment is that it helps in easy expansion of footprints of business firms to international markets. Thedisadvantageof this mode of entry is that it contributes to pollution and inflation. Licensing agreement: This is defined as business agreement in which one company permits another firm to manufacture its product in exchange for specific payment. This can be used for international expansion by allowing regional companies to use trademark, copyrights, design and other Intellectual property for expansing the business in their domestic market. Theadvantageof licensing is that it enables quick and easy entry into 5
foreign markets assisting the company in overcoming tariff barriers and lower capital requirements. Thedisadvantageof licensing is that it increases opportunities for IP theft (Motylska-Kuzma, 2017). From the above critical discussion, it is determined that the most suitable mode of entry for international expansion ofGousto is strategic alliance. Under this mode of entry Gousto needs to make strategic alliance with an international enterprise in fitness industry so that the company is able to offer fitness services along with recipe boxes in Australia and chive the joint goal of successful international expansion in the country. This is justified mode of entry for Gousto as it will help the company gain resources to create strong consumer base in the country for long-term survival. In addition to this it will also reduce risk of failure as Gousto is a small regional enterprise with minimal international brand recognition. Strategic alliance with regional Australian company will help the firm gain trust of employees and build strong brand image overseas. Market Segmentation STP Analysis Segmentation Marketsegmentationisdefinedasmarketingstrategyinwhichselectgroupsof consumers are segmented into specific groups according to their similar characteristics and the way they similarly respond to actions (Rendtorff, 2019). The market segment forGousto on the basis of psycho-graphic segmentation includes environmental friendly consumers who seek to gain sustainable products. Psycho-graphic segmentation refers to segmenting consumers on the basis of their lifestyle choices. The demographic consumer segment for Gousto in Australia is high income professionals who want to gain home cooked meals which keep them fit in way which does not consumer much time. Targeting This is defined as the process of selecting a target audience and marketing the produces to the target audience to attain high profitability (Sousa and Rocha, 2019). The target audience forGousto in Australia are the business professionals who want to gain home cooked meals in short-time and maintain their fitness. This is suitable consumer segment for the respective firm because such consumer segments aim to gain services to prepare home cooked meals and gain variety of meals. The respective firm fulfils the need of the consumer while also giving them the 6
added benefit of sustainability. In this way the company will be able to attract and gain profitability from the target consumer base. Positioning Positioning is defined the place which the company occupies in the mind of the consumers (Egerová, Eger and Mičík, 2017). TheGousto will position itself as a sustainable organization which offers variety of recipe boxes created to increase the fitness of the consumer and also have positive impact on the environment. In addition to this the company will also offer special recipe boxes which focus on improving health of the consumer from various diseases such as diabetes, asthma and tonsils. This will have provided added benefits to the consumer and help them gain secure leadership position in the country. Porter's Generic Strategies Cost leadership strategy This strategy aims to become the low cost producer in the industry for specific degree of quality. The strategy can be adopted by selling at industry average prices to earn high profits or by selling lower the industry average prices to gain market share.Gousto can adopt this strategy by developing economies of scale and engaging in vertical integration. Themeritof this strategy is that it increases market size and business sustainability. Thedemeritof this strategy is that it can lead to decrease in quality by increasing financial cuts in important business areas (Eniola and Entebang, 2017). Differentiation strategy Thisinvolvesofferingconsumersuniqueproductswhichfulfiltheirneedsinan innovative manner. This strategy can be used by Gousto by conducting advanced scientific research to build original and unique products and construct corporate reputation for quality and innovation. Themeritof this strategy is that it develops brand while thedemeritis that it can strain resources. Cost Focus strategy In this strategy the company identifies a specific niche market and targets and offer products of specific quality at lowest price possible. Gousto can adopt this strategy in Australia by offering meal kit services at lower price than competitors. Themeritof this strategy is that it helps gain competitive edge while thedemeritof this strategy is that the limited demand within a niche market can cause problems (Grynko and Gviniashvili, 2017). 7
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Differentiation focus strategy In this strategy the company targets a particular market with little competition and offer unique products to gain leadership in the market. Gousto can adopt this strategy by offering unique meal kit service in Australia which fulfils consumer demand in the industry in an effective manner. Themeritof this strategy is that it helps the company create distinguished brand image in the industry. Thedemeritof this strategy is revenue increase is not guaranteed. From the above discussion it is determined that the most suitable strategy for Gousto to gain success in Australia is Differentiation focus. Under this strategy the company will provide unique products to fulfil the demands of consumers and gain competitive advantage in the country. The justification for recommendation of this strategy is that the firm will be able to offer something new in growing meal kit industry of Australia and will create positive image for log- term growth of the company. This will also facilitate high profitability for the company as the firm will be able to offer something new to the consumers in the form of environment friendly meal kit packages which help improve fitness of the consumers. 8
CONCLUSION From the above report it is determined that international expansion in lucrative market facilitatesgrowthofthecompany.ConductingcountryspecificPESTELanalysisofan international market uncovers the opportunities and threats of the specific market.This helps in making effective decisions related to ways of entering the market and strategies which need to be adopted for gaining competitive advantage in the international region. There are different market entry options available to business firms for successfully expanding in new markets. Several of these market entry options available for international expansion are foreign direct investment, strategic alliances, mergers and licensing agreements. These alternatives for entering an international market have both advantages and disadvantages which need to be understood by enterprises before expanding internationally. Selecting target consumer segment in new market is an important part of international expansion as it affects the future decisions made by the company to deliver exceptional outcome to the target consumer base. The market segmentation and targeting for the company can be determined with the help of STP analysis.This helps identify suitable market segments for the product or service f the company and determine the most profitable market segment. Cost leadership, focus and Differentiation are options provided in Porter's generic strategies which can be used by business firms to ensure successful expansion into an international market. Cost strategy involves becoming cost leader in the market by selling products at industry average or below industry average prices. Differentiation involves offering innovative and unique commodity while cost strategy involves using any of the two previous strategies with focus on specific niche market. 9
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