GOVERNANCE AND BUSINESS ETHICS2 Executive summary The following report is based on the analysis of business ethics and understanding of the operations of the New Zealand based company Cadbury NZ. The report focuses on the various concepts of corporate social responsibility and the moral philosophies of the business, and the process of the decision-making process. The report includes the ethical issues of the company faced in the current market and the nature of the conflict. Various analysis like teleological, deontological, and other contemporary theories are being conducted to understand the ethical issuesof thecompany.Thestudy foundoutthattherearevariousimplicationson the stakeholders and other cross-cultural fundamentals. The study states that many things influence the decision making process with regards to the ethical policies of the company. The report also focuses on the implications of the alternative solutions that will be helpful to make the issue more clearly to its customers and other businesses.
GOVERNANCE AND BUSINESS ETHICS3 Table ofContents Introduction......................................................................................................................................4 Ethical dilemmas in the global environment...................................................................................4 Cultural ethics..............................................................................................................................4 Power distance;............................................................................................................................5 Individualist cultures and collectivist cultures;............................................................................6 Masculinity...................................................................................................................................7 Uncertainty avoidance;................................................................................................................7 Ethical decision-making approaches...............................................................................................8 Deontology...................................................................................................................................8 Utilitarianism...............................................................................................................................8 Rights...........................................................................................................................................9 Virtue...........................................................................................................................................9 Conclusion.....................................................................................................................................10 References......................................................................................................................................11
GOVERNANCE AND BUSINESS ETHICS4 Introduction Ethics means the moral principles that an individual possess which he/she might have learned it from the society or the people around him, basically when the term is added with the business the term focuses on the individual employee or group of employees or departments which work together to achieve a goal of the company, and the goal of the company is to make profit but in order to achieve that goals the company follows some principles which add value to both the company and its customers(Leonard, 2018). Business ethics means the cultural values imposed into corporate practices, which include the philosophical values of the culture. To deliver the business to the customer better than the competitors in the market have a direct relation to the ethical policies of the business which makes the business differ from the others and attracts customers, it is invisible but visible as an outcome of the values followed (Ware, 2016). The brief history of Cadbury New Zealand. In 1824, Birmingham England, John Cadbury started selling tea coffee and drinking chocolate, and from about 1831 he also began the production of the variety of cocoa and drinking chocolates, which were produced in the factories of Bridge Street and were sold mainly to the wealthy class due to the high cost of production. John Cadbury partnered with his brother Benjamin Cadbury and the company was named “Cadbury Brothers." The Cadbury products were introduced to Australia and New Zealand in 1853 in which three boxes were advertised in Adelaide, and it was the first overseas order. In 1920 the first factory was build in Australia at Claremont which was close to the supply chain of the fresh milk. Today Cadbury has three factories in Australia which are located in Victoria, MelbCadbury'sne, and Claremont and one in New Zealand which is in Dunedin
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GOVERNANCE AND BUSINESS ETHICS5 Where the Ethical issue is prevalent and its relevance. According to the survey conducted by department for environmental, rural and food affairs (DEFRA) in 2007 half of the united kingdom customers replied that they won't purchase the product which is offered by the company with the unethical practices and about 45% said they could pay a premium price for the products which are manufactured ethically and contains no in unethical practices followed by the makers of the products (Mackenzie, 2015). Cadbury fortnightly announced it to join the fair-trade foundation along with the nestle and mars under the cocoa program. But this programme doesn't take into account of the situation when some year due to adverse weather conditions the quality of the crop may differ and none knows who regulates this programs, even if the things are ethical how a customer is going to categorize between the ethical and unethical products, while customers can only read the label on the products and read on various websites that the products are ethically produced. Only fair-trade product has a blue and green colored spot at the side of the package whereas others do not. As the Utz certified labelling is volunteering activity in which nestle and mars are taken into no obligations, where the experts believe that the industry giants must work together into this topic rather than confusing it further, so there would be a day when the customers won't be able to believe who is a genuine seller and how they treat their stakeholders, but in the end the farmers will be the persons losing the game.
GOVERNANCE AND BUSINESS ETHICS6 Ethical decision-making approaches Deontological Is a set of arguments stating that individuals should follow their duties plus responsibilities while involved in making decisions concerning morals (Konopka, 2018). Therefore one will trail his/her duties to an alternative individual since upholding one's trust is the ethically precise one. One of the restraints of deontology is that there are no logical bases of deciding an individual’s responsibilities (Meyers, 2018). For example the lousy weather conditions effects on the cocoa crops and the quality, instead Cadbury is backfiring on the Ghanaian traders with the thing that they are charging 10 % more than the others in the market, whereas there is no minimum base rate in the place which it stated in the program that says that the farmers are to be paid the minimum pay rate unlike other developed countries which makes no sense of the regulations of the program which is being implied in the place. Teleological The company has taken steps to help farmers.Önday (2015) states thatthe motive behind the fair-trade certification was giving the farmers the fair price of the trade and the issues of the child workers will be eradicated but the certification itself has much obligation to cover, as it is unclear that the fair-trade organizations original intents to give the certification to Cadbury is to reach the customer base or really it wants the fair trade to benefit the farmers of the cocoa.
GOVERNANCE AND BUSINESS ETHICS7 Contemporary The moral in the implication of the certification of the fair-trade implies that the company main aim was to eradicate the issue of the child lab Cadbury’s and the farmers would get the best fair price which will give a positive impact on the customer as they see the company as a value and the trust in the company will be established more firmly, which will help company to increase their customer base.
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GOVERNANCE AND BUSINESS ETHICS8 Discussion of the case Cadbury Schweppes has a clear motive to serve the society and give back something to the people and the customers, giving them healthy and standard products of diets as they market their products for the children too, so they have to market it responsibly because of the vast customer base across the world who prefer their products (Insch and Black, 2018). The companies motive to give the farmers the best fair price is an initiative that most of the companies have ignored or did not focus on it yet, but the Cadbury policies of the CSR are the ground rules which they voluntary do. The primary purpose of the brand is creating a brand that brings the people together. The stakeholders of the company have effects if the company practices unethical ways of the business as they are the people who together are the reasons for the success of the business and if they uplift the trust in the company will result adversely for the company itself (Desai, 2017). There are no apparent intentions of the company to exploit the farmers and Cadbury Schweppes clearly states that everything is done ethically so despite the negative reviews on some web sites it will not affect the whole business or there would be very negligible effects on the stakeholders.
GOVERNANCE AND BUSINESS ETHICS9 Cadbury NZ is a European based company which have business over the almost whole world, which means the companies have been successful in implying the cross-cultural significance it needs to perform the trade with the different types of countries with different culture and background (Chang, 2018). At the point when enrolling staff, Cadbury Schweppes is enthusiastic about empowering differing qualities in the working environment. It along these lines supports applications from an extensive variety of individuals. More outstanding assorted qualities in the working environment supports diverse methods for taking a gander at and taking care of issues and may prompt more prominent imagination. The primary market from where the Cadbury Schweppes purchase the cocoa is the Ghana which is an African country, so no matter of doubt that it would take any decisions which are going to affect the leading suppliers of the cocoa.
GOVERNANCE AND BUSINESS ETHICS10 The ethical decision-making process used in the issue. Cadbury has shown a perceived sense of responsibility towards the supplier i.e., the farmers, as the entire decision is taken is going to affect the farmers only, which is going to add value to the company (Chang, 2017). The willingness to introduce an open system which Cadbury has done by joining the fair-trade implications which will give the fair prices to the Ghanaian farmers for the cocoa (Power, Di Domenico, and Miller, 2017). Cadbury Schweppes has given their first preference to the farmers by joining the Fair-trade policy which is going to benefit to the farmers in order to meet their vision statement that says that the bringing the brand together that people love.
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GOVERNANCE AND BUSINESS ETHICS11 The factors influencing the ethical decisions in Cadbury NZ. According toBothara (2018), the factors that influence ethical decisions can be categorized into two factors, namely: individual and situational. Individual. The decision of joining the fair-trade is going to influence the company's internal stakeholders and the future market of the confectionary industry, as Cadbury Schweppes is the leading brand in the industry and taking the policy of giving the fair price to the farmers is going to influence on its customers too as they see the company as a value, and it is more important that the decisions the company takes are going to affects its value in the market which is going to help it to gain more customer base. Situational. The negative remarks that the company was getting was that the Cadbury Schweppes is selling the products which include the lab Cadbury’s of a child which is unethical, Cadbury took this matter into hand as it a severe allegation over the company and company have to find a solution to maintain the values of the company, so the company took the decision of introducing the fair- trade principles to its products which will give fair price to the farmers and will eradicate the child lab Cadbury’s issue.
GOVERNANCE AND BUSINESS ETHICS12 Conclusion TheFair-tradepolicymuststateclearlytheregulationsforalltheappliedsituations. Furthermore, Policies should be transparent so that the customer can also understand. , so the customer does not get confused over the identification that the product he is buying is produced ethically. The Cadbury Schweppes took a decision to join the fair-trade organization which was taken to eradicate the child labor and give the farmers the best price for the trade and was reviewed negatively by various experts due to not understanding the facts that the company have considered to imply the principles, but the analysis clearly states that the Cadbury Schweppes has taken decision in order to increase the value of the company by increasing the value of the supply chain, by giving the farmers fair-price and labelling the products that the products of the Cadbury are 100% ethical and no exploitation of environment or human resources is done to conduct the business, as the policy of the company is to bring the brand to people which brings the value and standard. Thus, the ethically Cadbury is the peoples best and loyal brand which does the business ethically.
GOVERNANCE AND BUSINESS ETHICS13 References Bothara, R., 2018.The Global Health Classroom: Collaborative Global Health Learning between New Zealand and Samoan Medical Students in a Virtual Classroom(Doctoral dissertation, University of Otago). Chang, A., 2017. Disclosure standards of large New Zealand companies: a content analysis study of compliance with the FMA’s corporate governance guidelines. Chang, A., 2018. Analysis of corporate governance compliance standards in New Zealand–a qualitative study on disclosures using content analysis and interviews.Journal of Financial Regulation and Compliance,26(4), pp.505-525. Desai, P., 2017. A study of corporate governance and corporate social responsibility practices in selected health care organizations Issues and challenges. Insch, A., and Black, T., 2018. Does corporate social responsibility cushion unethical brand behavior? Insights from chocolate confectionery.Journal of Public Affairs,18(3), p.e1853. Konopka, R.M., 2018.If you think about it more, do you want it more?: the impact of heuristic and deliberative information processing on consumer preferences for ethically endorsed products: a thesis presented in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Marketing at Massey University, Palmerston North, New Zealand(Doctoral dissertation, Massey University). Leonard, P.G., 2018. Social licence and digital trust in data-driven applications and AI: a problem statement and possible solutions.Available at SSRN 3261228.
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GOVERNANCE AND BUSINESS ETHICS14 Mackenzie, M.J., 2015.Corporate social responsibility in the New Zealand hotel industry: An explorative study(Doctoral dissertation, University of Waikato). Önday, Ö., 2015. The Relationship between Concepts of Corporate Governance, Business Ethics, and Corporate Social Responsibility: Situation on World and in Turkey.Weber Business Management. Power, S., Di Domenico, M., and Miller, G., 2017. The nature of ethical entrepreneurship in tourism.Annals of Tourism Research,65, pp.36-48. Ware, D., 2016. High Expectations: What shareholders and directors expect from New Zealand public company boards.