Hospitality Business Toolkit

Hospitality Business
Toolkit

Table of Content
• Introduction
• Different types of functional roles
• Different mode of communication, coordination, monitoring
• Different methods of communication
• Conclusion
• References

Introduction
Hospitality is a term and a process which consists of different types of
functions and activities such as, receiving and welcoming, entertaining
guest and many more. Organisations those who engage in the offering of
services relating to catering, lodging, entertaining etc. to guest. All these
activities are done in order to fulfil every essential need of customer and
acquire more profitability in a marketplace.

Different types of functional roles
As to accomplish organisational goals and objectives in effective way it
is the basic responsibility of Sky bud espresso restaurant managers to
perform their roles in developmental way. In order to understand this
structure in a easy way there is organisational chart and theme given
below with the help of which roles and responsibilities of every
department including, Finance, Research, HR, Front office are
effectively depicted.