Supporting Faith's Health and Safety in a Care Setting

The provided content emphasizes the importance of dignity and respect when working with individuals, particularly those who require care. It highlights the need to prioritize Faith's autonomy while ensuring her safety and well-being. The content also stresses the significance of health and safety in healthcare settings, emphasizing the importance of risk assessments, hand hygiene policies, and effective communication. Ultimately, the aim is to create a positive and supportive environment that promotes dignity, respect, and care for individuals.

HEALTH AND SAFETY

TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................3
TASK 1 ...........................................................................................................................................3
TASK 2 ..........................................................................................................................................3
1.3 Identifying health and safety priorities for risk assessment of Ted Jenkins .........................3
2.1 Analyzing how information from risk assessment informs about care planning .................4
TASK 3 ...........................................................................................................................................5
2.2 Analyzing the impact of hand hygiene policy ......................................................................5
3.2 Analyzing effectiveness of policy in promoting a positive, health and safe culture ............6
2.4 Analyzing the effect of non compliance with legislation ....................................................6
3.1 Explanation of how health and safety policies are monitored and reviewed .......................7
TASK 4 ...........................................................................................................................................8
2.3 Discussion on how dilemmas can be encountered ................................................................8
3.3 Evaluating how the health and safety needs of Faith are kept at center of practice .............9
1.3 Analyzing the benefits of following a person centered approach with Faith .......................9
CONCLUSION ...............................................................................................................................9
REFERENCES .............................................................................................................................10
2

INTRODUCTION
Health and safety is considered as vital aspect in the Health and social care (HSC) sector.
It is important in HSC as it supports in providing care by integration of health and social care
services. Like every organization, health and social care setting has to look after the health and
safety of staff, service users and all the others who are associated directly and indirectly with the
organization (Bowen, Privitera and Bowie, 2011). As health care organization has the
responsibility of improving the health of its patients, it is extremely important to implement
procedures and system for providing safety to the service users (Flynn, Eggerth and Jacobson,
2015). The present report is prepared to cover the health and safety aspects at a new adult day
care centre called Graceland. The organization addresses the health and social care needs of
older adults with dementia and Alzheimers disease. In the report, an understanding will be
developed with respect to continually monitoring the implementation of health and safety
legislation and policies within the organization. Implications of relevant legislation will be done.
Further, the report will assess the importance of record keeping, monitoring and reviewing of
health and safety procedures.
TASK 1
1.1 reviewing systems, policies and procedures for communicating information on health and
safety in accordance with legislative requirement
3

Brief explanation of legislation
Legislation is defined as a process or act of making laws and enacted by governing body. Laws
are rules and norms which are regulated by authorirty for meeting various purposes. It is
improtnat as it helps to serve the purposes such as setting stnadards and controls. They are
referred to as statutory laws. These are importhnat instruments which protectecting rights and
responsibilities of an individual. Systems, policies and procedures for communicating
information on health and safety in the day care center can be reviewed. These are in accordance
with various legislations which have been explained below:
Main health and safety legislation in the uk
1: health records and information privacy act, 2002 - As per this legislation, it is mandatory for
the day care center to keep the information pertaining to patients in a private manner. This act
also provides an accessible framework with the help of which complaints and conflicts in the
area of communication of information can be resolved.
The systems, policies and procedures for communicating information at graceland should be
according to this act.
Data protection act 1998 - the processing of personal data, which is held in manual or electronic
form, is regulated by this act. Along with the health records, this act also applies to the personal
information. This act requires graceland to comply with eight data protection principles and
observing the rights of the patients. The medical information of a patient can only be obtained
for one or more specified and lawful purpose. The medical information pertaining to the patients
shall not be kept for longer than necessary. The personal data related to patients should be
processed and communicated in a lawful manner
Law about communicating health and safety in the workplace - The laws regarding
communicating health and safety at workplace sets out the ways in which employees must
consult in different work situations. The significance of communicating respective laws at
workplace is to:
To aware about various measures that supports health and safety at work to all members
To monitor effectiveness of measures to be taken
1.2 Identifying communication methods used to inform about health and safety
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There are various communications methods which are used for making individuals associated at
work about helath and safety. The things are conveyed to them by using effective methods
identified as follows:
1: Communication strategy
2. Diagonal communication method
3. Written communication
Communication methods at Graceland
In accordance with the above legislations, the following communication methods are used at
Graceland for communication health and safety information.
1. Communication strategy
Graceland uses an effective communication strategy which follows top to bottom communication
of information related to health and safety.
This strategy comprises of systems and policies with the help of which the staff at the lowest
level in the organization is communicated details about health and safety at work.
2. Diagonal communication method through meetings
This communication method adopted by Graceland ensures that there is inter departmental
communication of health and safety information.
Method of verbal communication is adopted in the meeting where the staff is informed about
health and safety policies.
3. Written communication
This communication method is also adopted by Graceland in which guidelines are released in the
form of Brochures and leaflets.
These are displayed on the tag boards within the day care centre.
1.3 assessing responsibilities in Graceland for management of health and safety
Responsibility of health and safety
Every worker who plays role and espoinsibilty at the workplace is entitled to do job in
environments. In this respect, they are also responsible to do work that are associated with
controllling of risk to their health and safety.
According to health and safety law, it is the primary responsibility of the employers. They have a
duty to consult with their staff members, representatives, on health and safety matters.
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Importance to knowing and follow health and safety responsibilities
 To ensure a safe and healthy workplace as a part of legal responsibility.
 To provide good health and safety management practices for encouraging higher staff
retention and increased productivity and efficiency.
To take key steps associated with health and safety management such as identify, assess and
manage hazards; involve employees in the process to improve health and safety; and provide
information, training and supervision for employees
Employers,employees,service users and visitors responsibilities
The responsibilities in Graceland in relation to organizational structure has been explained as:
Employer's Responsibility Employee’s responsibility Service users'
Director- The director of day care
center has the responsibility of the
overall health and safety of staff,
patients and visitors.
Health and social care worker- He has the
responsibility to follow the policies and procedures. He
is also responsible for protecting the rights of older
patients suffering from dementia and Alzheimers.
He is also responsible for protecting the service users
against all kinds of harms and dangers.
Service users-
to adhering t
them by the c
and safety pro
Health and safety executive- he has
the responsibility to enforce various
acts and statutory instruments in
relation to health and safety at the
care centre.
Ward manager- He has the responsibility of ensuring
that the staff is properly trained in health and safety
procedures.
Visitors- the
their own as w
safety. It is th
the rules of the
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TASK 2
1.3 Identifying health and safety priorities for risk assessment of Ted Jenkins
Brief explanation of risk assessments
The risk and safety priorities can be determined for Ted Jenkins with the help of risk
assessment. Risk assessment refers to the process of carefully examining the aspects that can be
harmful to people. It is concerned with assessing the measures that have been taken for
preventing harm to the people and the further actions that can be taken in this direction (Risk
assessment — the key to healthy workplaces, 2008)
Importance of risk assessment
It is very important to do risk assessments because it forms the most vital part of a good
occupational health and safety management plan. It is required to do risk assessment at the
workplace for creating awareness of risks and hazards (Ellstrom, 2012). It is crucial to identify
the individual who are at risk. These are employees, carers, guests, cleaners contractors, the
public, etc.
Ted Jenkins’s risk assessment
The following risk assessment has been carried out for determining general and safety
risks for Ted.
RISK ASSESSMENT
Client: Ted Jenkins
Ted Jenkins is 70 year old male who has dementia and is slowly declining in cognitive ability
and is prone to depression. He is recently experiencing a loss of balance as evidence by falls.
Safety Priority Why is it a safety priority? How do you deal with this?
Safety from falling
It is a safety priority as Ted
Jenkins has a risk of falling. He
is recently experiencing loss of
balance. This may lead to
serious injuries.
It is deal by providing him
with a walking aid. Also, the
floor is kept clean so that he
does not trip over objects or
slip on spillages.
It is required to be taken To deal with the same, Ted
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Safety from road accident
and getting lost
primarily as it involves risk
where Ted Jenkins suffers from
dementia and may lack road
awareness. In that case, she may
be injured by meeting with an
accident if she steps out of the
care centre.
Jenkins is not allowed to
move out alone.
Safety from doing day to day
activities alone
It is a safety priority as patient
with dementia need practical
support while carrying out their
everyday activities otherwise
they may get hurt (Faden and
et.al., 2013).
In order to deal with this,
occupational therapist is
appointed who assists Ted
Jenkins and suggests her ways
to carry out daily living
activities.
Safety from poor lighting It is required to be taken
primarily as dementia may
damage visual system of Ted
Jenkins also she is older person
and hence needs more light to
see clearly. This may also be a
risk as Mr. Jenkins suffer from
depression and reduced light
may aggravate the problem.
It can be managed by
increasing light levels (Safety
in the home, 2015). Daylight
issued wherever possible.
Also, uniform lighting
arrangements are done across
all spaces.
Safety from improper
storage of dangerous
substances
It is a safety priority because
Ted Jenkins, have confusion,
memory loss and disorientation
due to dementia. Due to this, she
may consume or misuse
dangerous substances.
To deal with this safety
priority, management of risk
and dangerous substances are
made by storing them
appropriately (Health and
Safety Executive, 2015).
2.1 Analysing how information from risk assessment informs about care planning
Care plan
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A care plan is defined as an agreement which is set out between service user and health
care professional. It is helpful for managing day to day activities at the workplace. Generally, it
is considered in the form of written document (Gray, D. and Williams, 2011). But, it can also be
record in the form of patient notes. Patient or service user who is having long term issue and
treatment with the doctor can take part in writing their care plan.
Importance of writing care plans
It is very significant to write care plans as it is an essential part of health care. However,
without a specific document which shows the proper care plan, significant issues are disregarded.
Care planning is vital as it provides a "road map" and guide to all individuals who are involved
with a patient/resident's care (Ennis and Harrington, 2002). Care planning process must involve
all fields that are part of patients care and treatment. From the risk assessment of Ted Jenkins,
useful information is obtained which helps in making care plan. The care pan of Ted highlights
some areas of risk which are getting lost, slips and trips, stress, mental health. These areas have
been identified from the risk assessment.
Kind of information that goes into care plans
The following information that comes from risk assessment are involved in care plan:
 Work objectives such as getting out of the house more, returning to work, or starting a
hobby.
 Support services such as in charge of imparting support services to be carried out
 Emergency contact numbers, for instance, doctors.
 Medicines
 An eating plan (Ellstrom, 2012)
 An exercise plan
Information that comes from risk assessment
Information from risk assessment informs about care planing of individuals and
organizational decision making regarding policies and procedures. Further, most importantly, the
information provided by risk assessment helped in setting goals for safety of Ted. These are
better orientation to the environment, reduced falls and improved mood (Burau and Blank,
2006). It is only on the basis of these goals, the actions to be taken with respect to Ted are
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decided. Therefore, it can be seen that risk assessment informs about care planning of
individuals.
Importance of having risk assessments done first in order to complete a care plan
Effective assessment is considered as a central function to care planning. This is prepared
to bring positive results. Assessment is define as a process which helps the care service provider
to collect the information regarding service user (Bowen, Privitera and Bowie, 2011). The
purpose behind the same is to identify the abilities and need. Hence, risk assessments done first
in order to complete a care plan is vital for meeting the purposes of care planning. Information
from risk assessment helps in organizational decision making through policies and procedures in
the following ways:
 It informs Graceland about risks and harms that patients with dementia can face.
Therefore, in response to those harms, the day care centre is able to make procedures
regarding installation to improved lighting, clear passages, provision of walking aids etc
(Burnes and Pope, 2007).
 Risk assessment informed about the harm that can be caused due to improper storage of
dangerous substances such as cleaning agents, medicines etc. Hence, Graceland can make
proper policies regarding storage of dangerous substances.
 As per the risk assessment, dementia patient have risk of getting loss (Gray and Williams,
2011). Therefore, the organization can make procedures with which appropriate attention
and protection can be given to the patients.
TASK 3
2.2 Analysing the impact of hand hygiene policy
Culture and its significance in the health and social care practice
The term 'culture' is defined as an aspect of individuality, which is possessed by all.
Culture refers to number of facets that are shared with others (Ferrett, 2012). These are inclusive
of language, beliefs, shared history, behaviour, festivals, musical taste, apparels, diet etc.
In respect to health and social care, there has been a transformation in recent years
towards ‘cultural competence’. It is considered as a key aspect for working of all professional
practice. The thought or idea of employing staff member being ‘competent’ in doing job with
others from different cultures is a biggest move (Burnes and Pope, 2007). It is all about meeting
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the ‘sensitive’ needs of other people. Professionals are required to be competent in working with
difference and culture. It is because as opposed to being merely ‘sensitive’ about it has gained
strength in recent years.
Ways of developing a positive health and safety culture at a health and social care workplace
Following are some ways which have been listed to show the development of a positive
health and safety culture at a health and social care workplace:
 By identifying joint solutions to problems encountered at workplace
 To develop a positive health and safety culture to workout risks.
 To minimizes ill health condition and accidents and associated costs
 By meeting the improvements for efficiency, quality and productivity
 By meeting customer demands and hold credibility (Ellstrom, 2012)
 By complying with legislation and legal requirements.
Impact of promoting the hand hygiene policy on health and social care practice and its
customers
Hand hygiene policy which is followed at Graceland day care centre has significant
impact on health and social care practice. Hand hygiene is considered to be the most important
factor in prevention of infection and cross contamination (Hillier and et.al., 2009). The policy
impacts health and social practice in the following ways:
 It instructs the staff and workers to practice hand hygiene before patient contact. This
helps in adopting good practice of making the hands germ free before the come in contact
with the patient.
 The policy positively impacts health practice by informing the staff and making them
knowledgeable about when to perform hand hygiene (Hothi, 2004). It also makes the
staff aware about preparation for hand hygiene.
 The policy sets standards for hand hygiene. Adherence to these standards makes the
environment of the day care centre infection free. Therefore, the policy promotes
compliance with hand hygiene standards and thus safe environment to the staff, patients
and visitors (Ferrett, 2012).
 The policy also impacts customers in positive manner as they get better and safe care and
treatment which is free from the risk of infection.
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3.2 Analysing effectiveness of policy in promoting a positive, health and safe culture
Effects of promoting a positive health and safety culture
The policy of hand hygiene is effective at promoting a positive and safe culture at
Graceland day care centre. The policy incorporates hand hygiene training which is to be
imparted to the staff members (Hughes and Ferrett, 2009). This suggests that the staff in
provided knowledge and information about the right process of performing hand hygiene. They
are also aware of the cleaning agents that are to be used to make their hands free of disease
causing pathogens. Therefore, it ensures that the staff performs hand hygiene before and after
every patient contact. With this, the risk of transmission of infectious microorganisms from one
person to another is reduced. In this way, a healthy and safe culture is promoted by the hand
hygiene policy. It also promotes positive culture as it gives a boost to the morale of the staff.
This is because the staff feel good to work in a organization which promotes compliance with
good hygiene (Lefstedt, 2011). Also, it leads to improvement of the image of day care center
among the staff members as they view Graceland as a responsible organization. Moreover, the
patients and their family members and visitors also feel positive in a clean and risk free
environment. They are assured about the safety of their loved ones. In this way, hand hygiene
policy promotes safe, healthy and positive culture at Graceland.
2.4 Analysing the effect of non compliance with legislation
Health and safety legislation that the hand hygiene policy comes under
Hand hygiene policy is covered under the legislation of Workplace (Health, safety and
Welfare) Regulations 1992 and also under HSE guidance INDG293.
Implication of non-compliance to this legislation in the Graceland Day Center
Non compliance with this legislation can have various effects on Graceland day care
centre. These have been analysed below:
 Action can be taken by Health and Safety Executive which can debar the care centre
from providing services. This is because if the legislation is not complied with, the care
centre will be providing its services in an illegal manner (Collins, 2009). It would be
threatening for the life of patients, staff as well as visitors as they would be at the risk of
developing infection.
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 Non compliance with the legislation would lead to increase in the health care costs as
the service users will develop infection due to poor hand hygiene (Edwards and Holt,
2008). This would lea prolonged hospital stays thus hampering the image of Graceland
day care centre as an irresponsible organization.
 As the day care centre would not be complying with the legislation, it would not be
implementing hand hygiene policy. Thus, the care provided by it would be of lower
standards. In this regard, Care Quality Commission can take action against Graceland if
it finds its care service of lower standards.
 Non compliance with the legislation will also have other impacts on the care centre. The
visitors will not trust it for obtaining care services for their loved ones (Ellstrom, 2012).
Therefore, they will not prefer to get their loved ones and family members treated at this
centre.
3.1 Explanation of how health and safety policies are monitored and reviewed
Define
 Review of Practice: It is defined as a critical examination or assessment process where
health care professionals evaluate performance of patients and service users (Collins,
2009). The activities are inclusive of clinical treatment, care, medicines etc at the health
care workplace.
 Monitoring: It is defined as an analysis of performance evaluation for measuring the
routine activities that aim to observe an environment change with respect to health status
of a population (Monitor health and safety, 2015).
Ways to monitor and review Hand hygiene Policy
The health and safety policy, such as the hand hygiene policy which is followed at
Graceland day care centre is monitored and reviewed as follows. Monitoring of hand hygiene is
done by establishing various criteria (Ennis and Harrington, 2002). There are two criteria at
Graceland. These include the following:
 Compliance with hand hygiene policy standards
 Hand hygiene training process for keeping a check on the relevant attendance of staff
Methods used to monitor and review polices
 In order to monitor the policy, observation tools are used.
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 Auditing of all the clinical areas is done on a monthly basis with the help of Hand
Hygiene observation tool which is recommended by Department of Health (Baron and
et.al., 2014).
 Active monitoring is undertaken by the ward manager of different areas. The information
obtained from active monitoring is recorded by the Ward manager in the form of a
monthly report. With the help of these reports, hand hygiene policy at Graceland is
reviewed. If the results demonstrate compliance below an agreed benchmark, then
weekly audit is done till improvement is seen in the practice.
 Also for monitoring and review of Hand Hygiene Policy, the management of Graceland
allows the board for receiving routine reports. These report provide information about the
performance of policy within the day care centre.
 Moreover, a formal review is undertaken which assists in reporting day – to – day health
and safety information about hand hygiene. It can be analysed that a strong monitoring
system is the key to a proper formal review system (McCaughey and et.al., 2013).
 Furthermore, Graceland day care centre can carry out local workplace inspections for
reviewing health and safety policy of hand hygiene. With local inspections, a safe and
healthy workplace is ensured. Director has the responsibility of ensuring that inspections
are undertaken regularly.
TASK 4
2.3 Discussion on how dilemmas can be encountered
Brief description of meaning of dilemmas
The term dilemma is defined as a condition where choices are required to be made
equally among undesirable alternatives. It enable difficulty in handling substitution arises at the
workplace.
Explaining Mental capacity Act 2005
According to 'The Mental Capacity Act (MCA)' is planned to secure and empower people
who do not have the mental capacity. These are inclusive of people who could not make their
own decisions regarding their treatment and care (Burau and Blank, 2006). Her, the law applies
for individuals who fall in age group of 16 and above.
Using it for resolving Faith’s dilemma
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The dilemmas encountered in relation to implementing systems and policies for health,
safety and security may be addressed as follows. In the given scenario, Faith is a 72 years old
lady who suffers from dementia. Recently, she is depicting symptoms of UTI. For treating her
condition, the doctor has prescribed a course of oral antibiotics. But, she does not want to take
any medicine, the dilemma here is that Faith an individual human being and it is her right to do
whatever she wants to. Faith is entitled to have freedom to decide about her and do not take the
medicine. Also, if the care worker gives her medicine forcefully, it will be considered an an
illegal act. But, as per their duty, the care worker has to ensure that Faith takes the medicine so
that the infection is cured and she becomes healthy. This is the dilemma that the care workers
and staff encounter in relation to implementing systems and policies for health, safety and
security (Faden and et.al., 2013).
The dilemmas can be encountered with the help of relevant laws. In the case scenario
given above, Mental Health Capacity Act 2005 can be used for encountering the dilemma. This
is an Act of parliament which provides a legal framework for acting and making decisions on
behalf of those adults who are incapable to make particular decisions for themselves (The Mental
Capacity Act 2005, 2015). As Faith suffers from dementia and symptoms are worsening, she is
incapable of making decisions for herself. Taking the medicine is extremely important for Faith
so that the infection is cured otherwise there may be serious health problems. Therefore, the care
worker can take decision on her behalf and supply her the medicine in appropriate manner.
3.3 Evaluating how the health and safety needs of Faith are kept at centre of practice
Defining 'Duty of Care'
Duty of care is defined as 'a legal and moral obligation which carries an objective to
assure the health, safety and well being of service users, patients and visitors' (Edwards and Holt,
2008).
Listing and explaining each of the steps to take in placing Faith’s health and safety needs at
the center of your practice
 Firstly, I would place the health and safety needs of Faith at the centre of Practice.
 Secondly, while caring for her, I would take into consideration the risks she may face and
will take appropriate steps to protect her from those risks.
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 Thirdly, I will consider the medical conditions that Faith is suffering from and will ensure
that she remains healthy and takes the necessary medication. Faith is a old women and
suffers from dementia.
 Hence, the I will be knowledgeable about the concerns of dementia patients and will
ensure that Faith does not feel uncomfortable at any time.
 Lastly, an appropriate risk assessment would be carried out and the actions arising from it
would be followed by me.
1.3 Analyzing the benefits of following a person centered approach with Faith
Defining person-centred approach
Person-centred approach is defined as a way of planning and doing things. It is looking at
the what people use in providing health and social services. as equal partners in planning,
developing and monitoring care to make sure it meets their needs (Ferrett, 2012). In health and
social care, this practice refers to put individual and their families at the centre of making
decisions. And seek advices from experts, health care professionals etc.
Benefits of following this approach
Following are the benefits:
 By following a person centred approach, I will be able to support her preferences, wishes
and needs.
 Person centered approach will allow me to support her privacy and dignity. The
information about her condition will not be disclosed. Also it will be ensured that she
feels valued at the care centre (Bowen, Privitera and Bowie, 2011).
 This approach will also help Faith to make informed choices about the services she
receives. However, if required, I will take the decisions on behalf of her in case she is
incapable to do so.
CONCLUSION
From the report, it can be summarised that health and safety is an important aspect while
working in a health care setting. By using Graceland, as a part of study, certain things have been
learned. The organisation follows various legislations which are required for communicating
information on health and safety. In the future, this knowledge is beneficial in applying learning
while doing practical job at health care workplace by putting various theories and concepts at the
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workplace. Risk assessment is helpful in analysing health and safety priorities for a person.
Information from risk assessment is helpful in care planning for individuals as well as for
organizational decision making. Hand hygiene policy has significant positive impact on health
and social care practice.
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