Health Care Safety and Challenging Behaviors

This assignment focuses on health care safety, a critical aspect of healthcare organizations that ensures patient well-being and productivity. It delves into the challenges faced by patients with disabilities, including short concentration span, destructive behavior, panic attacks, dislike of loud noises, and the impact these behaviors have on society. The study discusses strategies for working with challenging behaviors associated with specific needs and provides references to relevant literature.

UNDERSTANDING SPECIFIC
NEEDS

CONTENTS
INTRODUCTION ...........................................................................................................................................3
LO 1..............................................................................................................................................................3
LO2..............................................................................................................................................................5
Q4 AnalyseAnalyze the care needs of individuals like Mr Pen with specific needs..................................5
Q 5 Explain current systems for supporting individuals such as Mr. Pen in the case study with specific
needs.......................................................................................................................................................6
Q6. Finally, you should evaluate the services available in a chosen locality individuals with specific
needs.......................................................................................................................................................7
LO3..............................................................................................................................................................8
Q7 Explain the approaches and interventions available to support individuals with specific needs. .....8
Q8 Evaluate the effectiveness of interventions strategies used for an individual with specific needs....8
Q9 Discuss the potential impact of emerging developments on support for individuals with specific
needs.......................................................................................................................................................9
LO4..............................................................................................................................................................9
Q10. Explain the different concepts of challenging behaviors.................................................................9
Q 11. Describe the potential impact of challenging behavior on health and social care organizations. 10
Q 12. Finally, in the third you must analyze strategies for working with challenging behaviors
associated with specific needs. .............................................................................................................10
CONCLUSION ............................................................................................................................................10
REFERENCES ..............................................................................................................................................11

INTRODUCTION
Health and social care services are defined as the integration between several services which are
available as well as provided by medical professionals to patients in hospital. All these services
are integrated with various biological as well as behavioral principle of nourishment in order to
make services available to those people who required proper care or treatment. People who
suffers from specific disability or deadly disease required special care as well as medication. It is
important for medical staff to develop the understanding about the needs of services user and
provide them with appropriate solution to their problem. As this strategy will assist medical staff
in developing as well as maintaining healthy relationship with customers. It is essential for the
medical staff to conduct the medical practices as per the laws. As this activity will help health
care institution in eliminating legal issues.
The purpose of the report is to develop the understanding about the concepts of health,
disability, illness and behavior in context of health care services. It also has focus on analyzing
the effect of legislation as well as social policy on the ways services are made.
LO 1
MEMORANDUM
TO: The Director Manager
CC: The Manager
Subject: Health, Disability, Illness, Behavior, Perception and Legislation, Social policies,
Society and Code of Practice
Q1.Concept of health, disability, illness and behavior
Health as well as social care services is considered to be as significant aspects in lives of
people living in society. But with the passage of time, the perception of people regarding
the services provided by health and social care institution has changed. Earlier, an
individual used to visit health and social care institution until and unless there is an urgent
need. But with an increase in health awareness, people visit hospital for routine body
checkups and have an understanding about healthy lifestyle. As it has been identified
from the given case study that name as Parkinson’s disease, So he requires special care as
well as treatment that helps him in improving his health (Colosio and et. al., 2017).
Parkinson's disease has a negative impact on the quality of life. Several symptoms of this
disease might have an adverse influence on the behavior of an individual. It is required by
medical staff in an organization to develop the understanding about the needs of patient
suffering from such disease and gain knowledge about the symptoms of Parkinson's
disease. As this activity will assist medical professional in providing appropriate treatment

as well as suitable care to patients (Grasso, 2016)
Disability is the ineffectiveness of perform a physical, mental or social activity that causes a
person to lose the self-confidence and well-being. Mr. Pen has the disability regarding
visual impairment and hearing problems. Other than this, he also suffers from cardio
respiratory and digestive problems. This has affected his health, made him more ill and
deteriorated his behavior. The Parkinson disease has also disabled him to perform the
work more effectively. Thus, in this case, the care home has to effectively take the
measures to meet Mr. Pen’s requirements.
Illness is related to diseases which can impacts the well-being of person and his behavior to a
greater extent. The illness not only makes the person physically weak but also frustrate
him mentally. Thus Residential care home has to look after the proper handling of Mr. Pen
as a patient.
Behavior is the attitude and reaction of a person towards a condition or activity that occurs or
takes place in its surroundings. The behavior of Mr. Pen towards the care takers of care
home has been quite violent due to his prolonged illness, solitude and disability. His
anxious behavior is required to be monitored in order to maintain the health and well-
being.
Q2. Perceptions about specific needs have changed
The development of perceptions have been deeply affected by the practices that are been faced
by the individual. Thus, the organization will look after better handling of operations that will
help in better growth and development of the organization that will help in better rise in
compatibility of health and social care body. In the previous period, people used to be absurd
and unaware about the seriousness of Parkinson’s disease. But with the advancement of
technology and increase in knowledge, people and workers in the health care have gained a
good knowledge about the diseases and the issues related to it (Thompson, 2015). Thus, such
condition is required to be handling in a better way. This has helped the early detection of PD
in Mr. Simon and helped him to get a good medical treatment.
Also, the people have grown aware about the health concerns and thus, unlike to those in older
days, now take more care of their health and well-being. This will help in suitable rise in
compatibility of the health and medical care operations that support a good increase in
functional capability of the firm. Other than this, the development of a good perception will
support a good building of a better relationship that helps medical workers and employees for a
good rise in trust level and effectiveness of their operations that will help in suitable rise in
operational capability of an organization (Mirowsky, 2017). The early identification of the
symptoms that are been shown by the health and medical care employee’s or officials in the
organization. Other than this, it will help in better avoiding of different diseases that are been

taken in consideration by the firms. Also, it will help in prevention of any sort of stigma
related to the condition of patient or diseases and thus will help the organization which help in
suitable rise in capability of work force in health and social care
Historical perspectives and the social and medical models followed by the care home will help
the organization to carry out the operations and activities in a must effective and significant
manner. Since late 19th century to end of 20th century, care homes and services have been
evolved to a greater and significant extent due to development in medical and health care
facilities that are been offered by them. This also includes certain legal factors like human
rights which enables a person to have a good access to health care services and well-being
despite any sort of disability.
The social and medical model of disability is been considered that helps the firm to handle any
sort of impairment. Social model assist that the disability is caused by perception of society.
This assists in removing the barriers and convey their personal experience and induce an
inclusive way of living.
On the other hand, medical model states that the disability is caused by physical or mental
impairment and consider it even if it doesn’t cause any pain or illness.
Q3. Impact of past and present legislation, social policies, society and culture on the ways
services are made available for individuals
Various social operations and actions have been taken in an organization that helps in better
rise in compatibility. Other than this, it will help in suitable handling of wide range of business
operation that will help in suitable rise in operational capability of organization. Apart from
this, the legal obligations and social policies will help in maintaining the quality and standards
of medical services that are been taken in the health and social care home. Some major legal
obligations that are been taken in consideration are as follows:
 Health and Social Act, 2012: This will help Mr. Pen and his family to get the proper
support from medical staff of health and social care home. This will help them to that
the proper support and gain a good control over the operations that will help in
suitable rise in operational and service quality offered by the organization in a better
way (Green and Thorogood, 2018).
 National Health Service Act, 2006: This legal obligation will help the organization
to manage the health care requirements of the people in a better way. Mr. Pen and his
family will look after the better management of the operations that will help in
suitable rise in service quality and providing of a high quality services to the needful
patients like Mr. Pen.
Other than this, the social setup plays a crucial role in handling medical functions that will
help in suitable rise in operational capability of the health and social care services in a better

way. This will help in effective handling of good business operations that will support a good
increase in operational capability of organization (Glasby, 2017). Besides this, social cultural
beliefs and practices are required to be handled in a better way to maintain the quality of
medical services in health and social care home.
Signature: Gabriela Darie
LO2
Brochure
Q4 Analyze the care needs
of individuals like
Mr Pen with specific
needs.
Care requirement of
MR. Simon is analyzed as
specific in accordance with
that he requires a full time
assistant who would take
care of their specific
requirements. As per
scenario, Mr. Simon is
suffering from Parkinson’s
disease and is facing
problems of visual
impairment, hearing
problems and also exhibits
challenging behavior with
other people around him and
care workers (Glasby,
2017). Moreover, he is in
middle stage of Parkinson’s
disease. He is person who
cannot see, walk slowly and
even exhibits challenging
behaviors. In this context,
the care needs that the social
care home needs to be
provided to him is required
to be in accordance with his
social, physical, emotional,
language and spiritual
needs. Counseling
sessions are needs to be
organization care
professional with the
Mr. Simon to understand
his problems and
recovery diseases
(Bowling, 2014). Since
Mr. Simon is not able to
listen and see things,
care professional should
explained him things
with the help of special
electronic devices like
boldly written papers
and it should be written
in the form or the words
that can be clear so that
he will be able analyze
the things and also
understand information
(Green and Thoro good,
2018). In care home,
there would be an
availability of special
kind of trained, skilled
and expertise
professionals who would
be able to take care of
his requirements
effectively. Social needs
of Mr. Simon are
required to be met by
the health care home related
to hygiene, communication
and also provide him
attention.
Along with this, care
workers should also provide
him special and effective
facilities such as specialized
wheel chairs so that he can
sit himself and also operate
the chair. Care home also
needs to provide him
training with the help of
care professionals who will
guide him on how to behave
and communicate
information to staff so that
his requirement must be met
in specific time duration.
Other than this, the physical
needs like food and
clothing, social need like
contact with family,
emotional need's like
motivation to make
recovery and financial needs
will help an individual like
Mr. Simon to sustain in
health and social care.
The physical needs and
requirements that are to be
met for Mr. Simon will be

the proper health care,
medication and diet for
well-being. Social needs
will include the proper
behavior and attitude of care
services towards him.
As Mr. Simon is in his old
age, his spiritual needs is
required to be met
regardless to his age. Proper
praying and worship facility
should be arranged for him
looking at his physical,
mental and behavioral
condition.
Q 5 Explain current
systems for supporting
individuals such as Mr.
Pen in the case study with
specific needs.
As per care given
scenario, the patient is
suffering from Parkinson’s
disease and he is also not
able to see properly. He is
also facing problems in
walking and also has cramps
in his legs. However, care
home management needs to
provide him specialize
chair. As it was analyzed
that floors of care home are
like the wheel chair can be
easily operated by patient on
them. Care management has
designed the infrastructure
in such a way that it has will
be easy for patients to
access the wheel chairs and
important facilities which
would be provided them
(Mirowsky, 2017). It would
be easy for Mr. Simon
operate the chair
himself. Moreover,
design care home is
effective and it will
provide support to fulfill
the specific
requirements of patient.
There is also availability
of clear edge, proper
guidance, instruction,
signs and diagrams if the
users will try to pass
through the emergency
and dangerous areas
(Thompson, 2015).
Moreover, major benefit
of social care home is
that it has been designed
effectively by taking
care of all aspects and
requirement of other
users who suffer from
visually impairment,
socially, hearing and the
physically impaired.
Moreover, the
professionals,
equipment’s, machinery
and infrastructure
provide facilities that
users can be able to
operate their devices
adequate and easily.
Various legislation like
Health and Social Act,
2012 and National
Health Service Act,
2006 will help in better
management of the
operation that are been
performed to follow the
functions undertaken by
the organization to meet
the specific needs of
patients like Mr. Simon.
This will help in drafting of
good policies and
procedures to provide
suitable health and social
care.
The statutory support
system that can take place
for Mr. Pen are the services
and care measures that can
be provided to him with
validation. On the other
hand, the non-statutory
support system will involve
the proper management of
health care measures and
providing him a proper
service and health care.
Self-help is the process
where Mr. Pen has to look
after the proper handling of
his personal requirements
by himself with or without
involvement of any external
factor or support.
Q6. Finally, you should
evaluate the services
available in a chosen
locality individuals
with specific needs
Various services are been
taken in consideration by
the worker’s and employees
of the health and social care
home’s for the patients like
Mr. Simon. Unlike earlier
times, proper diagnostic and
preventive measures have
been assimilated to avoid
PD. Latest technology and
medication facility has

supported a good mitigation
and eradication measures,
which will improve the
overall satisfaction level.
The effective transportation
facility and accessibility
will help in improving the
overall operational
capability of the health and
social care system
(Bowling, 2014).
The timely identification of
ailments and diseases like
PD and other age related
health issues, proper food
and medication, clean and
hygienic environment and
medical support has aided in
effective rise in efficiency
of a health and social care
organization to manage the
requirements of the patients
and their families. Apart
from this, the adoptions of
the latest technologies and
measures have supported a
good management of
operations that will help in
suitable rise in capability of
health and social care
organization. The tools like
GPS will help in identifying
the location of patient and
other recreational activities
will help in improving the
health conditions of a
patient like Mr. Simon.
Other than this, he can
utilize the services like
hospital, GP’s and
recreational facilities that
are been provided by
Residential care home. The
day care facility will
help him and his family
to take care of Mr. Pen’s
physical, mental, social,
and spiritual needs.
REFERENCES
Bowling, A.,
2014. Research
methods in health:
investigating health
and health services.
McGraw-Hill
Education (UK).
Glasby, J.,
2017. Understandin
g health and social
care. Policy Press.
Green, J. and
Thorogood, N.,
2018. Qualitative
methods for health
research. Sage

LO3
Q7 Explain the approaches and interventions available to support individuals with specific
needs.
Covered in PPT
Q8 Evaluate the effectiveness of interventions strategies used for an individual with specific
needs.
Intervention strategies used for the patient eyes upon moving the condition rather than
focusing on permanent cure. However, this activity is perfectly fine for the Mr. Simon Pen.
Vision impairment could not be cured alone by this therapy. This will help to reduce the mental
tension between the service users. Besides, regular or time to time diagnose styles are very much
productive for the body to take care time to time as per the health checkup. Besides, regular
treatment and care give better results to service users. Intervention strategies are the more
effective and influencing factor in terms of better performance (Olivier Tsimpo and Gemignani,
2015). More apart, intervention strategies are very much effective and productive for the
organizations. Apart from that, it will be more challenging and productive nature of growth.
Involvement of patient is the most important and productive nature of growth which influence
better things and better knowledge of growth. This gives better treatment and growth. Apart from
that, the pain in joints occurring to him due to gouty arthritis was also taken care of and massage
was given daily basis. The main reason behind the impairment could also be the brain cell count
decreases which affects. Along with that, it will be the more challenging and effective in terms of
better performance. Moreover, following intervention strategies become more effective for the
better treatment.
Effectiveness of intervention strategies
 It helps to make patient more reliable and approachable.
 Intervention strategies gives new method to understand service users.
 It gives more power to handle with people who suffering from challenging behavior.
Q9 Discuss the potential impact of emerging developments on support for individuals with
specific needs.
Covered in PPT

Fact Sheet
LO4
Q10. Explain the different
concepts of challenging
behaviors.
In order to identify the
manifestation or challenging
behaviour. There are many
situations due to this happened
arise such as disability, severe
learning impairment etc. this
inability to express needs
verbally can mean very limited
verbal communication skills.
This is the manifestation
challenges are facing by nurses
or care takers. However, it is
necessary to consider the
degree of intent that lies
behind behaviour.
Health
Health is the another reason of
manifestation. If the person is
experiencing pain or
discomfort and is unable to tell
carers this situation occur
challenging behaviour.
Q11. Describe the potential
impact of challenging
behavior on health and
social care
organizations.
Dealing with an individual
who has challenging behavior
is a very tough task for any
organization. It will be given
mixed impact on the health
and social care organizations.
A sometimes due to severe
patient organization needs to
adopt various steps to handle
the certain situations.
Sometimes due to one patient,
other members also get
affected from those people
(Stoddart and Evans, 2017).
In order to prevent those
challenges, unit will need to
take further steps in order to
prevent the nature. Health care
organizations also need to
adopt better options and
employees to take care the
needs of organizations. Further
apart, it will also very much
required for the organizations
to take care the needs of
potential level of growth.
Besides, improvement the
condition of patient will also
gives positive impact on the
behavior of the health care
organizations. It will be more
challenging for health care
organizations to take care of
Q12. Finally, in the third you
must analyse strategies
for working with
challenging behaviors
associated with specific
needs.
It is very much essential for
health and social care center to
put the individuals with
challenging behavior in
extreme care. They also need
to maintain the best employees
and treatments which take care
of needs of the service users. It
is a tough challenge to take
care the needs of organization
(Young and Kroth, 2017).
Challenging behavior shown
by the patient is the only way
to express the thoughts they
want to express in front of the
others. Health care centers
required to ensure patients
about their best health
treatment. For that, service
provider’s needs to take care
the needs of them. They also
need to adopt the best optional
making task. Moreover,
service providers needs to be
take care of patients and try to
identify the root cause for that
they suffers from the
disability. It will be more
challenging task for people
who really need to get support
from their families.
Legal framework:

Change
It is necessary to considered
challenging behaviour. This
cases required proper attention
towards health.
Present scenario is the concept
of better improvement and
better solutions. Patient
suffering from their very
critical process under which it
is the duty of service providers
to take care the needs of
service users. Besides, patient
moods are going to be swing
and more challenging
situations for others as well.
Challenging behavior is the
typical cases which are pretty
common in patient which are
referred to health and social
care units. Society will never
accept those people who suffer
from challenging behaviors (St
Drummond and et.al., 2015).
Due to lack of proper
awareness and knowledge it
gives a negative influence.
Society needs to pay attention
towards the positive thinking
for patients. Besides, it is also
very much necessary for
organizations to take cares the
needs of the organizations.
Moreover, it will be more
challenging to grab the
positive nature. Challenging
behavior can be categorized
into various categories like
showing aggression, throwing
stuffs on it etc. Another
challenging behavior is people
needs in organizations.
Moreover, health care
companies are needs to be
having more patients and
effective learning process of
doing more effective
cleanliness.
Impact of effective handling
of challenging behavior or
health and social care
organizations.
Communication :
Effective communication
makes better relation between
service users and service
providers. Communication
enhances the understanding
between the parties and
making good behavior and
making good task oriented
work.
Create professional
boundaries: this helps to
create professional work and
better objectives. Effective
health care growth which
makes better changing growth.
Apart from that, it helps to
make the service users safe
and secure withing safe
boundaries.
Gives Rewards and
appraisal: this is the another
impact through things are goes
productive.
Every health care
organizations needs to
implement better opportunity
and growth. It helps to
maintained the best productive
task making performance.
Such as company always
needs to make very much
effective process. Such as
company needs to have
effective source of learning
and better opportunity growth.
Code of practice:
Code of practice is the set of
structure which helps to
maintained the proper structure
level.
Professional standards:
professional is the best
strategies is the best effective
process to maintained proper
changes and makes better
effective growth.
Policies and
Procedures: Policies and
procedures helps to enhance
the company productivity and
proper structure process.
Overall, it helps to make the
effective changes and growth.

do sexual act in public which
gives negative impact on the
society. There are many
situations of challenging
behavior is isolation and lesser
time dedicated by the family.
Some old age people avoided
by their family members, due
to some health issues. They
suffering from family old age
issues, mental ailments like
dementia, joint pains, mental
issue etc. they needs to depend
on others for caring and
support. On the contrary
family members are not
enough capable to gives time
to them.
Refers to learning
process disability matter and
needs to acquired all brain
injury in order to meet the
needs of the organizations. It
also helps to generate new
model of things which creates
new model of growth and
channel new level of growth.
It is the long term matter of
fact. Apart from that, all these
challenges and growth factor
enhance the less productivity
and level. This helps to make
better changes this makes
better changes and growth.
Three manifestation
challenging behavior
It is the process of
difficult behavior challenging
which has been facing by the
service providers. There are
some examples of challenging

behavior such as extreme
hyperactivity, aggression,
throwing objects, no
awareness of danger, short
concentration span,
destructive, panic attacks,
dislike of loud noises. From
these challenges patient has
bee go through.
CONCLUSION
From the basis of above section it can be concluded that, health care safety is very much
required in the health care organization which is required to do in more productive manner.
Present study based on intervention health care safety for highly suffering from disability people.
Present study discussed different aspects of health care industries. It will be more likely and
productive nature of growth. It also discussed about strategies for working with challenging
behaviors associated with specific needs. Different concepts of challenging behaviors due to
which society also get affected also discussed in the study.

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