Role of Principle of Support in Promoting Well-being of Clients

Running head: HEALTH CARE
Health care
Name of the student:
Name of the University:
Author’s note

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Task 1
1.1 Role of principle of support in promoting well-being of clients:
The case study shows the type of support and patient-centred care Victoria has received in a
care home. Victoria is a patient with profound and multiple sensory difficulties requiring 24 hour
support. Although such condition create lifelong burden for the carers and the client, Victoria’s
mother have given example of how principle of support influence health and well-being of
clients. Principle of support involves engaging in patient-centred care and planning to identify
the needs of client and use this understanding as a standpoint to plan welfare activities for client
(Glasby 2017). Instead of taking personal knowledge to treat clients with profound difficulties,
the principle of support favours providing individual freedom to client by giving them the right
resource for their independence. For example, in the case of Victoria, she was given right
communication board, right wheelchair and right adaptation to ensure that she face minimum
difficulties. Hence, by application of patient-centred care values, the principle of support is
applied to identify right resource for client and promote independence. Reinforcing the values
and care needs of client is important so that client with complex needs can enjoy life.
In case of Victoria, her needs were fulfilled because staffs were skilled in identifying her
mood and health. All her activities were planned accordingly. Respect, dignity, choice and
maximum control are also values that need to be applied to ensure ideal support is given to
client. This would only ensure that such clients do not feel neglected and they get the respect that
they demand from the community (Steen et al. 2017). All people have value and respecting value
of such client is necessary to provide them good quality of living. For staffs willing to apply the
principle of support to client with complex health needs, they need to develop the skills to

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support children and adults with complex needs to make choices. For example, encouraging
them to make choice like where they want to live and how they want to spend their time can
have positive impact on well-being of such client.
1.2 Current policies for Safeguarding vulnerable adults:
Some of the current legislation related to safeguarding vulnerable adults include the
Government’s policy on Safeguarding Vulnerable adults that focus on promoting the welfare of
vulnerable adults. The main objective of government is to prevent and reduce risk of har to
vulnerable adults and support such individuals in maintaining control over their lives. They
should be given support in making informed choice without coercion. The legal framework for
safeguarding is present in many other Acts and laws such as the Equality Act 2010, the Protect
from Harassment Act 1997 and the Safeguarding and Vulnerable Groups Act 2006 (Department
of Health 2015). Most recently, the National Children’s Bureau in UK also developed the
‘Safeguarding children and vulnerable adults policy’ with the vision of supporting and building a
better childhood for all. The Children Act 1989 and the Safeguarding Vulnerable Groups Act
2006 also provides legislative framework to safeguard children and vulnerable adults. In
accordance with this policy, every staff have the responsibility to be alert about abuse and
neglect, have knowledge to protect individuals from abuse and take action to protect adults at
risk (NHS Foundation Trust 2019).
1.3 Benefit of person-centred approach with service users:
Following a person-centred approach with service users can help to achieve many positive
outcomes for client and support such individual to have control over their choices. For example,
in case of Victoria, person-centred approach helped to determine what activities Victoria

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enjoyed. The focus on identifying client needs and respect their values helped them to plan all
activities as per Victoria’s will. This promoted independence and enhanced quality of living for
the client. Evidence shows that person-centred approach helps organization to provide flexible
service and meet diverse needs and preference of clients. This helps them to fulfil client’s esteem
needs and the wish to remain independent (McCormack 2017). By implementing person-centred
approach, consumer gets greater control over their lives. Staffs are able to provide positive
experience and maintain dignity of clients. Research study by Louw, Marcus and Hugo (2017)
explains that person centeredness reduces the workload of care providers and increases client
satisfaction level. Hence, it can be said that person-centred focus is essential to build the
capability of a client. The investigation on person-centred care approach in home care services
has revealed that this approach has the potential to improve quality of services and promote
higher quality of living for service users (Bölenius et al., 2017).
1.4 Ethical dilemmas in providing care to client with multiple sensory difficulties:
In case of clients like Victoria, ethical dilemmas can be encountered related to autonomy as
clients may express wish for certain ideas or activities which could risk their health. According
to ethical principle of autonomy, respecting client’s preferences and needs will be important.
However, if the client’s needs and preferences go against well-being, then conflict between
ethical principle of beneficence and non-malificence. In such situation, it becomes extremely
challenging for health and social care staff to decide whether patient’s preference should be
denied or accepted. An example of ethical dilemmas in providing care to client with complex
needs was described by Smebye, Kirkevold and Engedal (2015) which investigated about the
ethical dilemmas concerning dementia patient who wish to live at home. In such case, autonomy