Health Care Leadership

Running head: HEALTH CARE LEADERSHIP
Health Care Leadership
Name of the student
Name of the University
Author note

1HEALTH CARE LEADERSHIP
A leader creates inspiring vision for the future and motivate the people so that the
followers can engage with the vision of the leader. A leader makes use of the strengths of the
organisation by making use of tools that can help him in analysing current situation. A leader
working in the arena of healthcare ensures that the services meet the needs of the diverse
community and address the prevailing problems (Betancourt et al., 2016). A health care
leader helps in delivering quality service to the client that can help in providing
competitiveness to the health service. This essay discusses the meaning of “respect for
people” in relation to health care leadership. It throws light on the kind of leadership that will
evolve in the event of an organisation having values. It also states how such a culture can
influence the organisational performance.
Health service provider should offer high quality service to the client that can help the
institution in meeting the highest standard of the treatment. Health care service should be able
to respond to the technological advances that can help in satisfying the demanding client. A
health care leader should have the traits of stress tolerance, emotional maturity, personal
integrity and achievement orientation that can help them in being responsive to the demands
of the clients (Ginter, Duncan & Swayne, 2018). The health service work can prove to be
frustrating along with being demoralising. The clients often act in an unreasonable and rude
manner. The volume of the patient within the healthcare institution can prove to be physically
overwhelming for the health care leader. A health care leader should possess the element of
stress tolerance that can help them in dealing with a difficult and complex situation. A health
care leader exhibiting traits of high stamina can effectively work with other people and they
can thus show respect for the people (Sonnino, 2016). A health care leader should be less
affected by the conflicts that and crisis event that can help them in maintaining equilibrium
within the health care environment. A health care leader should be able to think in a calm

2HEALTH CARE LEADERSHIP
manner in the event of a crisis situation that can help in communicating the confidence to
other people.
Emotional maturity is another important trait that a health care leader should have that
can help them in being less prone to irritability along with angry outburst. A health care
leader should be positive that can help in transmitting the positivity to the other people. The
‘respect for people’ in the field of health care leadership means that a leader should be able to
control the extreme emotions that can help him in the aspect of health management (White,
Dudley-Brown & Terhaar, 2016). Personal integrity help the health care leader in maintaining
consistency between that of espoused value and the behaviour that can help him in managing
the clients properly. A health care leader would be able to show respect to the people by
exhibiting the traits of honesty, transparency along with trustworthiness. High achievement
orientation is an important element of a health care leader and taking action to alleviate the
problem of the client can help the health care leader in showering respect on the people
(Trastek, Hamilton & Niles, 2014).
An important aspect that can help in kindling the service-mindedness pertains to the
presence of ‘team mates’. The service teamwork can help in replacing functional
organisational structure with that of team structure which is focussed on the client. A health
care leader can successfully nurture teamwork in the organisational unit. A health care
manager should be able to accomplish the specific tasks and solve the problems that can help
him in showing respect to the other employees in an organization (Hudak et al., 2015). The
health care leader should be able to foster long lasting team relationship and make frequent
team contacts that can help him in that can help him in showing respect to the subordinates
within the ambit of an organisation. A health care team leader should be able to direct the
goal towards the rewards that can help in the creation of respect among the employees. In the
event of the organisations not being able to deliver promised service the clients can lose the

3HEALTH CARE LEADERSHIP
confidence in relation to reliability of the organisation (Barr & Dowding, 2015). Service
unreliability are caused on account of poor service design and inattention to the aspect of
service detail. The health service manager should have a ‘do it first right attitude’ that can
help them in the setting of reliability standard and recommend ways that can help in
improving reliability (Porter & Lee, 2016).
A health care leader is instrumental in analysing the services for that of the ‘fail
points’. The ‘fail points’ refer to the service process that is vulnerable to the mistakes. The
health care leader helps in identifying the ‘fail points’ by monitoring the aspect of service
delivery of the health care institution. In the event of the customer experiencing problem with
the health service the confidence of the client gets reduced (West et al., 2014). The response
of the organisation can hence be stated to be crucial and it can help in garnering respect
among the clients. The heath care leader making things better for serving clients can instill
respect among the employees and the clients. There are many clients in the health care
organisation who do not make complaints but then go for another service. The managers
should be able to understand the importance of lost business and take the steps in the right
direction (Weech-Maldonado et al., 2018). In the event of negative word of the mouth the
customers cannot resolve the problems in relation to the firm. They lose the confidence of the
health care organisation and an ideal health care leader should be able to able to handle the
service related problems and revive their confidence in the organization (Hanse et al., 2016).
The managers in a health care organisation should be able to overcome the aspect of
customer perception that the health care organisations do not care about the well-being of the
clients. The marketing pertaining to client feedback data can help the managers in instilling
confidence in the client and it can help in the creation of respect among the clients and the
employees of a health care organisation. The health care manager should be able to make
personal communication an effective part in relation to service strategy that can increase the