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Health Care Operation Assignment Sample

   

Added on  2021-02-20

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HEALTH CAREOPERATION

TABLE OF CONTENTSHEALTH CARE OPERATION......................................................................................................1INTRODCUTION...........................................................................................................................3Solution of all problems faced by GMH......................................................................................3CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8

INTRODCUTIONHealth care operations are some quality, financial, legal as well as administrativeimprovement activities (Gale and et.al., 2017). This study is based on Greater Matonga Hospitalwhich is a major having 850 bed of hospital in the outer area of Melbourne, Australia. This studyis going to show some implementation of theories as a solution of all those problems which thishospital is facing. This hospital is facing some problems related to communication, motivation,inadequate staff members. Herzberg's motivational and Weber's classical organizational theoryplays a vital role which helps this hospital in making communication system more effective.Training and development, recruitment and selection process also helps this hospital in gettingskilled workforce and accomplish its goals.Solution of all problems faced by GMHGreater Matonga Hospital is counted in the major hospital of Melbourne, Australia. Itserves to all patients of suburbs of Melbourne as well as neighbouring country towns. It ismainly known for its special treatments services related to gynaecology, cardiology andobstetrics. It has mainly 5 department that all are responsible for admission and treatment ofpatients such as emergency department, transfer patients from other hospitals, outpatientspecialist clinics and polyclinic (Tafalla and et.al., 2019). As a newly appointed operationmanager in the department of outpatients special clinics and polyclinic my responsibility is toprovide better treatment to patients and solve all problems which this hospital is facing.From the case study it is stated that Greater Matonga Hospital in these both departmentsthere is inadequate staff who can complete enrolment of patients. Polyclinic department is allabout providing care to patients who are being referred from other primary care clinic and forthat there is a requirement to have general practitioners' ion this department. But there is a lack ofstaff members in this department as well due to which patients have to suffer and it delays inseeing a doctor and take a regular follow up. The main problem which create all these problemsis ineffective communication between inpatient wards and clinics.According to Vermeir, P. and et.al., (2015) an effective communication plays a vital rolein any type of organization, hospital etc. An effective communication keep all system andprocedures maintained efficiently and also lead staff retention. It is stated already that there is alack of staff members or inadequate staff in all departments and the main reason can be lack of

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