Importance of Effective Communication in Healthcare

Running head: HEALTHCARE ASSIGNMENT
HEALTHCARE ASSIGNMENT
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1HEALTHCARE ASSIGNMENT
The sixth quality standard of the National Health and Safety Standard emphasis upon
the principle of ‘Communicating for Safety’. Leaders and care professionals within a
healthcare system are entitled to support and maintain effective communication with patients,
family members of the patient as well as the multidisciplinary team of care professionals in
order to promote positive patient outcome. The standard 6 of the NSQHS document expects
care professionals such as clinicians and multidisciplinary team of professionals to effectively
coordinate with one another for the purpose of shared decision making in order to render
improved patient outcome. Under the Action 6.7, it has been mentioned that nursing
professionals must practice in collaboration with the multidisciplinary team of care
professionals and must convey a precise and clear information during the process of clinical
handover in accordance to the best-practice guidelines
(Nationalstandards.safetyandquality.gov.au, 2019). In addition to this, care professionals
must collectively identify relevant risks in context to service provision and clearly identify
the needs of the patient and the family members of the patient. According to the Action 6.4,
care professionals must collaborate to collectively define the minimum information to be
shared at each type of clinical handover prevalent within the organizational context. This
would allow a smooth flow of information across the authority gradient and contribute to
effective care delivery and positive patient outcome. In addition to this, the Action 6.1,
expects care professionals to make use of the clinical governance standard so as to implement
procedure and policies in favour of effective communication within the health care setting
(Nationalstandards.safetyandquality.gov.au, 2019). Further, Action 6.1 also states that care
professionals must be able to manage risks that are associated with clinical communication
issues and identify training needs so as to promote effective and coordinated clinical
communication. Further, Action 6.9 suggests that clinicians and multidisciplinary team of
care professionals must effectively communicate with one another in a timely manner so as to