Recommendations for Improving Healthcare Quality and Organizational Culture

This dissertation provides recommendations for improving healthcare quality and organizational culture. It suggests modern leadership styles, effective communication, and skill development programs to engage employees and improve teamwork.

Running head: RECOMMENDATIONS
Recommendations
Name of the student
Name of the university
Author note

1RECOMMENDATIONS
Recommendations
The first four chapters of the dissertation has been able to establish the fact that
leaders play an effective role for developing integration and improving the care quality in
health care settings. Similarly, developing a appropriate organizational culture and managing
the workforce effectively is essential for improving the quality of service provided in health
care setting. The leaders in the healthcare industry should be moving to modern leadership
styles as there has been drastic change in the organization settings and workforce in the past
decade. The first thing that the health care organization have to do is improve the quality of
work. This has to be executed by making the employees understand the values of the
organization. This helps in keeping the employees in align with the organizational goals and
objectives. This facilitates the managers in effectively monitoring and controlling the
behaviour of the employees so that they can reach optimum level of productivity. This
strategy is cost effective and initially have to be implemented for a short-term basis initially
to check if there are any changes or not. However, as this is not feasible for a long-term basis,
the healthcare centres will have to induct the employees into the company’s beliefs and
motivate them to work in accordance to the company goal and objective.
In order to do, the organization should make use of different programs to engage the
employees effectively so that effective team work is developed. The employees should be
given opportunities to communicate with their superiors about their issues and problems they
face while performing. This will help to solve the issues and lead to better management of the
workforce and development of effective organizational culture. This is cost expensive and
has to be implemented on a long-term basis. The introduction of skill development programs

2RECOMMENDATIONS
and interactive sessions regarding the issues will add up to the cost of the organization.
However, this cost will improve the effectiveness and efficiency of the work the staffs do.
These strategies should be implemented on 5-year basis. This will also facilitate informal
learning due to increase in team work and collaboration. The majority of the work the staffs
is learned on the job and only 10% of it is learned during the training so regular training will
increase their level of skills and provide them with the opportunity of taking new job roles in
the organization. The success of one employee motivates the others to work harder and
follow the same path. The democratic form of leadership is the best type of leadership than
can be implemented in these scenarios but as the contingency theory states that there is no
correct style of leadership and leadership style changes as per the situation. The organization
should also develop effective communication that is two way and in order to do so, the
healthcare organizations should develop their own digital newspapers to keep the employees
updated on company decisions and change in policies. Similarly, the employees should also
be able to communicate to the upper level of management so that they can solve issues at
lower levels at fast as possible.