Quality of Care Measures in Healthcare Settings

Running head: HEALTHCARE ADMINISTRATOR 1
Healthcare Administrator
Name of the Student
Name of the University
Author Note

HEALTHCARE ADMINSTRATOR 2
Essay 1
Among the values empathy, multicultural, contemporary, leadership and integrity;
Leadership, in my opinion, is one of the most important values to be found in a healthcare
administrator and play a huge role in determining the success of an organization.
The key to being a good leader is to be a follower first and learn key aspects of
leadership skills from the seniors. It is important to understand the difference between a
manager and a leader, where the former pushes the employees and the latter moves along
with the employees to achieve organizational goals. Different leadership styles play an
integral role in enhancing different quality measures in a healthcare settings. Execution of
different leadership styles can be a critical indicator of the health outcome of the patients in
the organization, leading to broadening or closing of the gap in healthcare provision (Sfantou
et al., 2017). The three most discussed leadership styles are transactional, transformational &
servant leadership. In order to be a competent leader, it is important to have practical
knowledge and practice collaborative leadership style which includes positive aspects from
all the three mentioned leadership styles.
Emotional intelligence is another critical characteristic that is present in a highly competent
leader. According to Goleman et al. (2015), there are five competency levels for emotional
intelligence in leaders, which are self-regulation, self-awareness, social skills, empathy and
motivation. These characteristics help the leaders maintain a healthy institutional
environment amongst patients, caregivers, employees and other stakeholders. An effective
leader focuses on dynamic relationships between leadership values, culture, capabilities and
organizational context (Abdulaziz, 2013) to ensure a positive balance of the organizational
run. Finally, the most important role of a leader to provide a ready supply of replacement
leaders to maintain organizational progress in this ever-changing healthcare environment.