Healthcare Workforce: Challenges and Strategies for Managing Generational Diversity

Healthcare Work Force
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Table of Contents
Introduction.................................................................................................................................................3
Main Content..............................................................................................................................................3
Conclusion.................................................................................................................................................10
References.................................................................................................................................................12
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Introduction
The main concern of hospital leaders is the issue related to the need for enhancing the
development of the health care workforce. Hospitals have been warned from many years about
the growing shortage of physicians and nurses and the challenges that hospitals may face while
treating patients in the future (Arpa, 2013). The demand for general practice doctor,
nonphysician practitioners and nurses have been increasing rapidly and putting great pressure on
the system that is already facing a shortage of many care providers. It is necessary for the
country to expand the health care workforce not for today but also for tomorrow. The workforce
of nurses, doctors, and other caregiving is made of dedication, caring, and highly trained
individuals. Patients expecting a high level of care as the shortage of professionals are increasing
and creating challenges for hospitals. The situation could be worse if such professionals are not
going to be found to replace and relieve the current level of nurses and doctors. Hospitals are
going to be forced for relying on their existing staffs for working in longer shifts. It could make
the working condition of caregivers more challenging and moral will get damages without
appropriate staffing levels. There are two related challenges which are being faced by the
hospitals that are work to be sure that they have properly trained and enough workforce for
providing high-quality care to the communities and patients (Batra, 2017).
Main Content
Compares different generation in the workplace
Everything related to work is changing and the way which has been used in the 20th Century to
manage that cannot be used in the 21st Century. There are five generations in the workplace
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working together after generation Z entered the workforce in the year of 2017. The five
generations are traditionalists who born before 1945, baby boomers born between 1946 to 1964,
generation X born between 1965 to 1980, generation Y or millennials born between 1981 to
1995 and Generation Z who born between 1996 to 2012 (Erdmann-Sullivan, 2019). All of these
generations have come to maturity at a very specific time in history and socio-economic, culture
and political atmosphere in which they grew up is playing an important role in shaping their
beliefs, outlook, and perspective on what work mean to them. There were three generations were
working with each other in the 20th century and their outlook was completely different, however,
the way of work was fully skilled and the way of managing a business was similar.
Baby Boomer: Baby boomer has more expendable income and less tech fluency in compare to
the younger generation (Eversole, Venneberg & Crowder, 2012). It has been said that they do not
like to appreciate convenience any less. This generation considered to be the most ideal primary
care providers. This generation prefers the recommendation from word-of-mouth for
influencing, and from whom, they look for healthcare. Baby Boomer considered being more
brand faithful in compare to the younger generation and they can also extend their loyalty in
return for providing quality care and coverage. Work is an exciting adventure for this generation.
They are considered to be workaholics who work properly and discovery personal fulfillment
and meaning in work.
Generation Xers: This generation of people can be considered a slacker generation. They are
very responsible for creating the work/life balance concept and often question authority figures.
This generation of people is born in a time of declining population growth. The workers of
generation X has a strong grip on technical skills and independent than the prior generation
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