ASSIGNMENT ON HIGH PERFORMANCE HSO.

Running head: HIGH PERFORMANCE HSO
High Performance HSO
Name of the Student:
Name of the University:
Author Note:

1HIGH PERFORMANCE HSO
Table of Contents
Introduction................................................................................................................................3
Discussion..................................................................................................................................3
Strengths and Weaknesses of the Organization.....................................................................3
Infrastructure......................................................................................................................4
Technology.........................................................................................................................4
Online facilities..................................................................................................................4
Leadership..........................................................................................................................4
Integration..........................................................................................................................4
Expense..............................................................................................................................4
Cyber security....................................................................................................................5
Steps for improvement...........................................................................................................5
Improve cyber security.......................................................................................................5
Integration..........................................................................................................................5
Cost-reduction for patients.................................................................................................5
Human resource management............................................................................................5
Importance of the steps......................................................................................................6
Challenges..............................................................................................................................6
Recommendations for action steps.........................................................................................6
Conclusion..................................................................................................................................7
References..................................................................................................................................8

2HIGH PERFORMANCE HSO
Introduction
Health care organizations serve the largest mount of people and thus need a structure
and system that would enable them to have a high performance organization (Zismer, 2013).
The Beldrige program enables the organizations to improve them so that they are able focus
on the customers completely and serve them better. In this report, the New York-
Presbyterian Hospital has been analyzed, their strengths and weaknesses identified and
recommendations have been made for the improvement of the organization.
Discussion
NewYork-Presbyterian Hospital is one of the most comprehensive healthcare
institutions in the USA. They are dedicated to deliver their patients excellent integrated
delivery system. They are located in the metropolitan area of the New York City though their
services are availed by people all over the country. They have the support of Weill Cornell
Medicine and Columbia University College of Physicians and Surgeons. They are country’s
leader in medical education, research, innovation and patient care (About Us - NewYork-
Presbyterian., 2019). They have four division: New York-Presbyterian Hospital, New York-
Presbyterian Regional Hospital Network, New York-Presbyterian Physician Services and
New York-Presbyterian Community and Population Health . The organization will be
evaluated in respect to the Baldrige Excellence Criteria of Managing all of the components of
your organization as unified whole, an aspect specially focused on the 2017-2018 Baldrige
framework (The National Institute of Standards and Technology., 2015).