Ethical Concepts and Interpersonal Skills in Home Health Care: A Case Study on Martha Jayasekera

CASE STUDY

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY ..................................................................................................................................3
The ethical concepts such as those pertaining to freedom, rights, responsibilities and the use of
power in care which apply to this situation and kind of strategies could the staff employ to
support and respect Martha Jayasekera’s dignity........................................................................3
Effective communication and use their interpersonal skills including compassion, dignity, and
respect to deliver the best care.....................................................................................................6
Staff can maintain effective communication and use their interpersonal skills including
compassion, dignity, and respect to deliver the best care............................................................6
Self learning from this case study................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
A hospital is a place where the patients are admitted in order to determine their health
problems and to cure the health problems they are suffering. It is the duty of the doctor and
health care nurses to look after the patients admitted and the organisation providing health care
services to take care of the patients at home(Minei, and Kaipu, 2020). There human rights laws
have been made in order to protect the rights of the citizens and similarly the health care
companies have been incorporated to provide services to the patients at home and also in the
hospitals. The case study is on a 25-year-old women name Martha Jayasekera who is suffering
from cerebral palsy. The study covers the ethical concepts associated with the freedom, rights
and responsibilities and the use of power and various strategies staff can employ to respect the
patients' dignity. Along with this different communication and interpersonal skills in order to
deliver the best care and reflection on learning and self- development in understanding dignity
and respect.
MAIN BODY
The ethical concepts such as those pertaining to freedom, rights, responsibilities and the use of
power in care which apply to this situation and kind of strategies could the staff employ to
support and respect Martha Jayasekera’s dignity
Home health care refers to the system of care that is provided by the skilled professional
to the patients in their home under the care of staff. It includes the services. The main purpose
for providing home health care services in order to promote the patients optimal level of well-
being and to help the patient to stay at home without getting admitted in the hospital. that
includes the nursing care and other medical services etc. A hospital is a place where the patients
that are suffering from any disease or illness comes for the treatment of the same and also to find
best care from the nurses and health care service providers(Kast, and et.at, 2021). In the given
study related to the Martha Jayasekera , a 25 year old young women which is suffering from a
disease have certain rights related to the freedom and also has the right to get services form the
health care institution. Respect refers to treating a patient with esteem, concern and with
appreciation. Various laws have been enacted by the government which states various rights of
the person such as treating with care and also to take decision on their own(Vourganas, and et.al,
2019). The health care provider should make their patients feel comfortable, respected as it
helps the patients to recover more quickly.

It is very important for the care taker to take care of their patients thoroughly. It is the
duty of the health care organisation take care of their patients. It is very important to know the
regulation related to the patients under the care of the health care institution. Dignity n care is
defined as the providing the care that supports the self-respect of the person. It also refers to the
everyday dignity to the lives of the patients under the social care as well as the staff members
who are delivering their services . In the given case study it was the right of the patient get the
services at the time which is preferable and the organisation was violating the right by not
following the proper rules(Cuevas, and et.al, 2021). The patients have various rights receiving
the home care services that is first of all the patient should be informed about the rights and
services to be provided regarding the time by the home care agency. The services should be
provided after proper getting information about the illness and disease the patient is suffering.
The right of the patient is get timely services by the home care nurses at the request of the
patient. The patient should be taken care on regular basis and no negligence can be made which
is injurious to the patient. The person getting the home care treatment should be informed before
the starting of the period regarding the tie and procedure and if there is any change should be
informed before its done .There should be continuous monitoring by the senior doctor regarding
the improvement in the condition of patient and also getting feedback regarding the services
which is provided by the health care institution(Lindwall, and Lohne, 2021). On of the major
factors before rendering services to the patient at home is about the policies of the services
charges of the services and which things is to be included in the services that is to be rendered to
the patient. Furthermore, the person taking the home care services can refer to other institution if
proper services are not being given or any issues regarding the person rendering services . The
other thing which should be considered that the person getting health care services is women
than women staff is to be appointed by the institution(Avestan, and et.al, 2019). The person
getting the home care services has the right to have emergency procedures without causing any
delay in the services.
It is duty of the nurses to take care of the patients and treat with care and affection as by
implementing this the person will obey the staff members and cooperate without making any
issues and problems. The staff members should never misuse their power and influence the
patient which also helps in better communication among both. As per the case study , Martha