Hospitality Business Toolkit

The Hospitality Business Toolkit is a collection of organisational practices based on a practical and incisive approach for running a business in the hospitality sector. This presentation covers legislations, laws, and their potential impact on decision making. It also discusses the implications of regulations, legislations, and standards in the industry.

Hospitality Business
Toolkit

Table of Content
 Introduction
 Legislations of hospitality organisations
 Company, employment and contract law potential impact
upon business decision making
 Potential implications of regulations, legislations and
standards
 Conclusion
 References

Introduction
Today, companies dealing under hospitality sector concerns more on every factor, through
which they can provide high quality of services. It includes customers' demand,
proficiency of workers, latest technologies and more. In this regard, business toolkit
refers to a collection of organisational practices based on a practical and incisive
approach.

Legislations of hospitality organisations
In order to run a business within hospitality sector in smooth manner, employers of
Refreshment Juice Corner should possess knowledge related to specific laws and
legislations. It includes:
 Liquor Control Act 1987
 Food Act 1997

Company, employment and contract law
potential impact upon business decision making
Laws and policies related to company, employment and contract directly impact on
employee relations, performance of workers and other business activities. Therefore,
these types of laws influence mostly the decision making policies, that are made to run
business effectively For example: The word LAW illustrates that L is used to designate
those employees who mainly concern on compliance, A for those workers that having
responsibility to ensure compliance.

Cont...
On the other hand, W reflects people who are not directly affected by company's law.
Legislation Directors Porter
L L A A W W W W W W W L W W W A A A
Control of substancehazardous toHealthregulations 2002L L L L A A A W W A A W W A A W W W
Controlledwasteregulations 1992L L A L W A A W W L A W A L W A A A
Disability Discriminationact L L A L W W A W A A W W A A W W A A
EmployabilityAct 2002 L L A L W A W A W A A A A A A A A A
Employment right Act 1996 L L A A A A A A A A A A A A A A A A
Employment Visas L L A A W W W W W W W W W W W A A A
EquityAct 2010 L L L A A A W W W A A A A A A A A A
Fireprecautionact 1971 L L L L A A A A A W W W W W W W W W
Foodsafetyact 1990 L L L L A A A A A A A W W W W W W W
health&safety act 1990 L L A L A W A A W A A W W W W W W W
Health&safetyact 1992 L L A L A A A A A A A W W W W W W W
Health&safetyregulation1981L L A L A A A A A A A W W W W W W W
Health&safetyat workact 1974L L A L W W W A A A A W W W W W W W
Health&safetyRIDDOR L L A L A A A A A A A W W W W W W W
Humanright act 1998 L L A L A A A A A A A A A A A A A A
Licensing act 2003 L L A L W W W A A A A A A A A A A A
Livemusicact 2012 L L L L W W W W W W W W W A A W W W
Manual handling operations regulations 1992L L L L W W A W A A A A A A A A A A
National minimumwageact 1998L L L A A A A A A A A A A A A A A A
Wasteregulations 2011 L L A L A A A A A A A A A A A W W W
Working timeregulation1998 L L A L A W A W A A A A A A A A A A
Senior
manager
Junio
r
mana
gers
Super
visors
Head
chefs
Other
chefs
Kitch
en
porte
r
Recep
tion
mana
ger
Recep
tion
staff
Head
Housek
eeper
House
keeper
Conci
erge
Bar
mana
ger
Bar
person
Marketin
g
manager
Account
ant
Human
resource
manager
Control of asbestors regulation1987

Potential implications of regulations, legislations
and standards
Through understanding the importance of legislations and rules of company, I have
analysed that adhere such laws help in reducing the chance of illegal activities under a
business. As a manager of Refreshment Drink Corner, through evaluating such laws
like Food Act 1997, Liquor Act 1987, Health & Safety Act 1974, etc. I have set proper
code of conduct to run business activities in ethical manner.

Cont...
Through analysing the market situation, I have analysed that some companies who didn't
adhere government legislation have paid heavy compensation as:-
Companies Act or Regulation Result Fine
Bupa Care Homes Health and Safety At Work Act
1974
Guilty £3,000,000.00
Award wining Greenfingers Ltd. Construction Regulation 2005 Guilty ￡ 20,000.00
Toby Smith Health and Safety At Work Act
1974
Guilty ￡ 615.00
Elysium Healthcare Ltd. Health and Safety At Work Act
1974
Guilty £500,000.00
Oxleas NHS Foundation Trust Health and Safety At Work Act
1974
Guilty ￡ 0.00

Conclusion
It has been concluded through this mentioned report that companies dealing under
hospitality industry are needed to concern on various aspects. It includes stages of HR
life-cycle through which best talented workforce can be recruited, developed and
retained for longer purpose.

References
 Bruce, J. and Stephens, C. A., 2017. Bridging secondary and postsecondary
leadership experiences: A toolkit for leadership learning facilitators. New
directions for student leadership. 2017(155). pp.95-106.
 Ervin, S. A., 2016. Social Business Plan and Publishing Proposal for Global
Toolkit.

Thank You