Hospitality Business Toolkit (Task 3)

This presentation discusses the legislations and regulations that hospitality organizations need to follow, including the Equality Act, Health and Safety at Work Act, and Minimum Wages Act. It also explores the impact of company, employment, and contract law on organizations. The potential implications of regulations, legislations, and standards are discussed, along with their impact on decision making. The presentation concludes with a discussion on the Canadian tourism and hospitality industry. References are provided for further reading.

Hospitality Business
Toolkit
(Task 3)

Table of Content
• Introduction
• Legislations of hospitality organisations
• Illustrate how company, employment and contract law has impact
• Potential implications of regulations, legislations and standards
• Impact of regulations, legislation and ethical principles upon
decision making
• Conclusion
• References

Introduction
Hospitality industry refers to a broad field that provide services to
customers as per their needs and wants. Mainly, it focus on the
customers satisfaction by providing them positive experiences. In
hospitality sector business organization are developing as well as
implementing new strategies with the purpose of attaining success at
market place.

Legislations of hospitality organisations
There are different legislation which is important for Nutritious diet to
follow within their business activities. All these can be understood
by following points:
 Equality act, 2010
 Health and safety at work act, 1974
 Minimum wages act, 1998

Illustrate how company, employment
and contract law has impact
For every organization it is essential to follow laws and rules which is
develop by government. This will help company in conducting and
operating there business in appropriate and smooth manner.
Company has to adopt laws for various activities and it is applicable
to all and for different different purpose company has to develop
legalisations accordingly such as company law, employment law
and contract law

Cont...
Legislation Directors Porter
L L A A W W W W W W W L W W W A A A
Control of substancehazardous toHealthregulations 2002L L L L A A A W W A A W W A A W W W
Controlledwasteregulations 1992L L A L W A A W W L A W A L W A A A
DisabilityDiscriminationact L L A L W W A W A A W W A A W W A A
EmployabilityAct 2002 L L A L W A W A W A A A A A A A A A
Employment right Act 1996 L L A A A A A A A A A A A A A A A A
Employment Visas L L A A W W W W W W W W W W W A A A
EquityAct 2010 L L L A A A W W W A A A A A A A A A
Fireprecautionact 1971 L L L L A A A A A W W W W W W W W W
Foodsafetyact 1990 L L L L A A A A A A A W W W W W W W
health&safetyact 1990 L L A L A W A A W A A W W W W W W W
Health&safetyact 1992 L L A L A A A A A A A W W W W W W W
Health&safetyregulation1981L L A L A A A A A A A W W W W W W W
Health&safetyat workact 1974L L A L W W W A A A A W W W W W W W
Health&safetyRIDDOR L L A L A A A A A A A W W W W W W W
Humanright act 1998 L L A L A A A A A A A A A A A A A A
Licensing act 2003 L L A L W W W A A A A A A A A A A A
Livemusic act 2012 L L L L W W W W W W W W W A A W W W
Manual handling operations regulations 1992L L L L W W A W A A A A A A A A A A
National minimumwageact 1998L L L A A A A A A A A A A A A A A A
Wasteregulations 2011 L L A L A A A A A A A A A A A W W W
Working timeregulation1998L L A L A W A W A A A A A A A A A A
Senior
manager
Junio
r
mana
gers
Super
visors
Head
chefs
Other
chefs
Kitch
en
porte
r
Recep
tion
mana
ger
Recep
tion
staff
Head
Housek
eeper
House
keeper
Conci
erge
Bar
mana
ger
Bar
person
Marketin
g
manager
Account
ant
Human
resource
manager
Control of asbestors regulation1987

Potential implications of regulations,
legislations and standards
Mentioned table focus on companies that have been prevent for offence
of various legislation and in it fines are also mentioned:-
Companies Act and Regulations Result Fine/Penalty
I.C.T.S Ltd. Health and Safety Act Work
Act 1974
Fine ￡ 500,000.00
Kent Country Council Control of Asbestos Regulations
2012 Guilty ￡ 200,000.00
Southern Health NHS
Foundation Trust
Health and Safety At Work
Act 1974
Fine ￡ 1,050,000.00
Rochdale Metropolitan
Borough Council
Working time regulation
1998
Guilty ￡ 33,500.00
GMG Car Wash Ltd Employability act 2000 Guilty ￡ 650.00

Impact of regulations, legislation and
ethical principles upon decision making
Regulations, legislation an ethical principles are directly put huge
impact on decision making process of business organization. In this,
it can be analysed that all rules and regulations are not avoid legal
action as it related with loyalty among employees, honesty so that
workers can easily get motivated towards the company and its
activities as well.

Conclusion
From the above mentioned report, it has been concluded that hospitality
industry is a famous and wider sector which provide various
services to customers as per their needs. Mainly, it includes event
planning, theme park, travelling, lodging and many more. All these
are directly contribute in increasing customers satisfaction level at
market place.

References
 Jayawardena, C., and et.al., 2013. Trends and sustainability in
the Canadian tourism and hospitality industry. Worldwide
Hospitality and Tourism Themes. 5(2). pp.132-150.
 Bowie, D., and et.al., 2016. Hospitality marketing. Routledge.

Thank You