Hospitality Management in Pizza Shop- Internship Program
Added on 2020-04-01
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Running head: HOSPITALITY MANAGEMENTHospitality ManagementName of the StudentName of the UniversityAuthor note
1HOSPITALITY MANAGEMENT Description of internship programIt has been a while when I have done my internship in a pizza shop in Melbournenamed Pizza Religion. Over the course of semester, I had an opportunity to work with thereputed pizza shop in Melbourne. I had provided with opportunities to explore the differentdepartments in the pizza shop and overall it was a great experience for me as I attendeddifferent meetings, interacted with the chefs of the shop and get their feedbacks. My main jobrole in the pizza shop was to handle the accounts department of the shop. As I was doing myinternship on accounts and administrative domain, I had the opportunity to handle theaccounts of the shop and understand the methods of payment as well. Learning from Internship programDuring the internship program, I had the chance to learn the practical aspects ofaccounting and administration by handling the invoices and cashbook of the shop. I hadlearnt about cashbook, financial management along with proper utility of the information onaccounting in the organization. I did proper preparation of policies in order to generatecorrect utilization of funds in the organization in order to gain huge revenues in the future. Ihad the chance to ensure accuracy of the reconciliation of the accounts of all the paymentsand deposits that are made by the bank on the monthly basis. Duration of Internship programMy internship program was for a period of 12 weeks that commenced from 15/6/2017to 18/8/2017. As I had full interest in the accounts and marketing domain so it was a greatexperience for me in the field of both accounts and marketing department in the pizza shop.During the internship program, I was provided with the scope of learning and applying myfinancial and marketing knowledge practically as well.
2HOSPITALITY MANAGEMENT Problems faced by me during internship programFirstly, there were issues for me in order to handle the financial statements of thecompany. I had difficulty in managing the cashbooks and bank reconciliation accounts of thepizza shop. I tried handling them but I failed as there were issues in the calculation of theentire profit and loss of the company. Furthermore, I could not handle the marketing job properly as well in the starting as Icould not make the customers understand about the different dishes that are available at PizzaReligion shop. However, as the time passed, I had gained knowledge on preparing the profitand loss account along with handling the grievances of the customers as well. SMART Analysis of Pizza ReligionTo introduce healthy alternatives within the pizza industry as there will bemotivational conflict among the individuals whether to visit Pizza Religion orother stores in the area. Pizza Religion needs to implement strategies that will lookafter the different aspects of the individuals about consuming healthy food items. To create a new image of Pizza Religion as the restaurant chain that wantsand cares about their customers in order to keep them healthy by reducing thelevel of fat and salt from the food items. Pizza Religion needs to meet the expectations of the customers by becoming healthconscious and encourage the customers visit Pizza Religion often by relinquishing guilt ofeating such food items that are rich in calories and fat.SWOT Analysis of Pizza Religion Strengths
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