Hospitality Operation (A M V)

Hospitality
Operation (A M V)

INTRODUCTION
The specialist Hospitality operation management technician is manger with a professional
quality in the Food and Beverage industry, they are responsible for the control and coordinates
activities in the hotel sections which is related to the floors, rooms, reception, laundry services
and event organization and sales guaranteeing etc.
This report will study about the food & services on the Marriott Hotel London. Which is
located in the 140 park and this hotel is run by the Marriott Hotel group. This hotel is having
more than 150 rooms, and they are famous in London UK.
This report will analysis the synthesis and creativity of the food production and &
beverage services system and it will also analysis the role and responsibility of the F&B manger.
This report will also identify the factors which affect the pricing of the menu within the F&B. In
the end of this report will explain the menu planning consideration and constraints within the
Food and beverage operation of the Marriott Hotel F&B operations.
MAIN BODY
Food Production creative system
It is important for the Marriott hotel to bring new creativity in their food production
which can attract people to come and take meal in their Hotel. For the creativity in the food
production they can follow new trends of this industry which can attract customers and fulfill
their demand (Aragon-Correa, Martin-Tapia and de la Torre-Ruiz., 2015). There are some new
trends in the industry which can be profitable of the Marriott hotel.
Silver plate: In this type of service waiter transfer the food from their container to the dish
plates of the consumers. They transfer the food always from the left side. It is being performed
by waiters by making use of forks and spoons.
English service: This type of service is being done in private dining rooms where wait serves
guest from a large dish. They start serving from the host who have hosted the party.
Cart service: A serving cart is a kind of smaller food cart. It is typically used by restaurants to
deliver or display food. Serving carts are also used in households.
Snack bar service: This counter consists of beverage and snack that can be served in restaurant.
Snacks are being served usually at counter, consumer can take snacks whatever they wish to
have.

Cafeteria service: In this type of service, consumer select food from the open counter. Wide
variety is being provide to them.
Self-service: In this consumer need to get food by themselves, no waiter will give customer the
food.
Assisted service- In this guest comes into dining room and take plate by themselves and also
serve the food through buffet.
Russian Service: In this food is being served to guests with the help of portions ion dining table.
Green food
Nowadays people are health cost, and they like to eat food which is good for their body.
Marriott hotel can follow this green food trend because it can attract many customers in their
restaurant, and they can also present this in better way like they can parent their food in creative
ways and green food also look like luxury food, so they can earn better profit if they bring this
trend in their Hotel.
Quality services
Most of the customers attract with the services they are getting the hotel so it Marriott
hotel employees so give fast services to their customers, so they can be satisfied and company
can gain customers loyalty. If they are providing a quality food to the customers, but they are
taking time in serve the food and other things then it can disappoint the customer and it will
affect negatively on the customers mind set so it is impotent for the Marriott hotel employees to
provide quality services to their customers (Baum., 2019). They should give training to the
employees, so they can develop their skills more, and they can better in their performance.
Tr4aining will increase their performance, and they will provide services to their customers on
time.
Fast food
Most of the customers choose fast food because it is tasty. This also a Trent because
many people like to eat oily food. In the restaurants and hotels people come from the different
areas and countries, and they demand for the fast food. It can be profitable for Marriott hotel it
they follow this trend, it will attract tourist and other customers who like to eat fast food.
Company can achieve high growth, and they can take competitive advantages in the Food and
Beverage industry and they can show their presence in this industry.