(BBHT 652)- Hospitality Service Quality Management
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First City University College
Hospitality Service Quality Management (BBHT 652)
Added on 2023-05-10
About This Document
In this acknowledgement we will discuss about hospitality management and below are the summaries point:-
- The purpose of the research is to determine the impact of service quality on customer satisfaction and retention at KFC in Mauritius.
- The study will examine KFC's service quality characteristics and suggest improvements.
- KFC was established in 1952 by Colonel Harland Sanders and has 15,000 locations worldwide.
(BBHT 652)- Hospitality Service Quality Management
First City University College
Hospitality Service Quality Management (BBHT 652)
Added on 2023-05-10
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