How Business Operates

This presentation provides an overview of how businesses operate, including the impact of the business environment at local, global, and national levels. It also discusses the benefits of customer profiling and the impact of customer service on business success. The presentation concludes with recommendations for analyzing the impact of various factors on the growth of an organization.

How Business
Operates

Content To Cover
• Introduction
• Public and private sectors Organisation
Different structures businesses of UK
• Impact of business environment at local, global & national level
• Benefits of Customers Profiling
• Impact of Customer service
• Conclusion
• References

Introduction
In today's competitive world, owner or management have to
scan the environment regularly so that they can identify their
threats and changes their strategies accordingly. These
elements are directly affected the operations and policies of
organization. Therefore, in order to operate a business at local
and global level, managers of industry needs to analyze impact
of the same.

Public and private sectors
Organisation
United Kingdom is already a developed country with strong
economy. This country is having combination of both public
& private organisation which are operating their businesses in
effective proficiency and working hard for serving best
services to the people of this country.

Continue…….
Public organisation: These organisations are working for
welfare motive of the citizens. In addition to this public
Organisations are those organisation whose more than 50% is
owned by the government. Few example of this type of
organisation are Rolls Royce, British petroleum etc. which
performs their work in expertise manner in order to provide
high quality service to its customer and fulfil their
requirements.

Continue…….
Private organisation: These organisations works with purpose of
increasing profitability. Owners have to power to take the
decision due to which their decision making process is less
time consuming. John Lewis Partnership, Brakes group,
Virgin Atlantic, Iceland Ltd. Are some of the example of
private companies of United kingdom which works for profit
motive & believes in providing best quality services &
facilities to its customer

Different structures businesses of UK
Maximum number of organisation are working effective for
achieve their objective in unique manner to differentiate
themselves from other companies. Various structures of
businesses are elaborated below:
Limited Liability company: This concept was developed in 1977.
In this, company signs the agreement which includes all the
legal procedure & laws

Sole Trader
Sole trader: In this type of business structure, Owner bears the
full investment, profit or loss in the business. In addition to
this owner is also not required to share its profit with anyone .
Example of sole traders are plumbers, small departmental
stores etc. which do not requires much no. of manpower for
operating their work.

Partnership
Partnership: In this, people works together in order to share their
responsibilities, minimise risk & increase the profit ratio. Two
or more than partners should be there to form a partnership
organisation.

Impact of business environment at
local, global & national level
Business operations have numerous factors which have high
influence over the internal & external functions of the
organisations. These factors are based on the social, political,
economic, technological & environment. John Lewis
Partnership is large retail company of United Kingdom. This
organisation deals owns various department stores,
supermarkets, manufacturing groups etc.

Continue……
This company believes in providing best services to its
customers that helps them in developing their position at
national level & supports in business expansion across the
world Brexit has impacted negatively on the organisation as it
has reduced sales & profit percentage by approx 48.3
percentage. On the other hand this problem opted as
opportunity by the company by introducing low price products
in their stores as per the financial issues of customers.

Benefits of customer profiling to a business
Customer profiling is referred to marketing tool which used by
the organisations to understand targeted customers that
supports in making better decisions regarding the business. It
helps in knowing choices, taste & preferences of the customers
on the basis of geographic, behavioural, demographic and
psycho graphic characteristics. John Lewis Partnership should
conduct surveys or questioner so that company would be able
to identify the needs of consumers.

Impact of customer service on business
success
Its important for every organisation to position themselves
positively among the customers. John Lewis Partnership
believes that with the satisfied customer they can easily
achieve their targeted objective & goals in minimum time. For
this, the company focusing on providing quality products to
their customers and also train the staff with the motive of
influence them.

Conclusion
From this report it has suggested that is a company wants to
carry out its business in a profitable way then management has
to analyze impact of various factors which are present under
business environment. Along with this, in order to turn impact
of factors on growth of organization in a positive way,
company should made their strategies according to the
situations and employees so to maximize their profitability

References
Bryman, A. and Bell, E., 2015. Business research methods.
Oxford University Press, USA.
Buhmann, K., 2015. Public Regulators and CSR: The ‘Social
Licence to Operate’in Recent United Nations Instruments on
Business and Human Rights and the Juridification of CSR.
Cohen, T., 2017. HTM Departments Should Operate like a
Business. Biomedical instrumentation & technology. 51(4).
pp.301-305.