Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1 BUSINESSES ENVIRONMENT.....................................................................................1 TASK 2 BUSINESSES FUNCTIONS............................................................................................1 2.1 Importance of accounting in businesses................................................................................1 2.2 different functions carried out by the HR department.........................................................1 2.3 Key feature for employee legislation....................................................................................2 TASK 3 ACCOUNTING PROCESS..............................................................................................2 TASK 4 TEAMS.............................................................................................................................4 4.1Role of teams..........................................................................................................................4 4.2 Future training events...........................................................................................................4 TASK 5 CUSTOMER SERVICE...................................................................................................5 Conclusions......................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION There are different activities in businesses organisation. Many types of organisation exist in public and private sectors. Businesses operation focus on generating income. These operation play major role in growth and development of businesses.Tesco is undertaken for this report. This even control cost and quality of product. This project discuss about businesses environment, types of organisation further it discuss about different types of business structures in UK, Impact of environment like local, global, national, economical in business organisation, importance of accounting in businesses,different functions carried out by the HR department, key feature for employee legislation, role of teams, future training events,different style of leadership, impact of customer service on business success and benefits of customer profiling and services for businesses. TASK 1 BUSINESSES ENVIRONMENT Covered in ppt TASK 2 BUSINESSES FUNCTIONS 2.1 Importance of accounting in businesses Accounting help to get funds for businesses. All the investors, bankers or shareholders invest after going through the accounting reports of company. Sound financial reports help in raising of funds easily. This help to do future planning for businesses. From these reports businessman can find out where they can invest savings. These reports help to find out profits of firm. Law make auditing of accounts of accounts compulsory. This help to find out financial position of firm. This make comparisonvery easy. Profits of firms can be compared, this will help in evaluation of firm position in market.This is extremely important for all businesses organisation. 2.2different functions carried out by the HR department HR department help in selection and requirement of employees in organisation. This help in management of man powers in organisation. Here are some of the functionscarried out by this department. ï·One of the important functions of HR is recruitment, there are vacancy in organisation and these are filled with the help of HR. ï·HR mangers help in creating good working conditions for employee, so that they feel good and work efficiently. 1
ï·It helps in providing rules and regulations to the employees so that they can not breach code of conduct while working.New employees are selected by HR manger, they help these employees to adjust according to working conditions of organisation. ï·Skills required for the specific job is infuse to the employees with the help of training. 2.3 Key feature for employee legislation This is protection of right of labours or workers. It includes all type of protections. Some feature of legislation are discussed here. ï·Inthisworkersareguaranteedwithminimumwages.Thishelptoprotectthere remunerations ï·Discrimination of employees should be removed so that people would be able to perform according to their expertise in specific subject. ï·Employees can not be terminated without any logical reason. This will reduce employees turnover and they feel secured about there job. ï·Pay should be awarded according to the working performance of employees. ï·Workers should be provided with good working conditions. Proper rest durations and break promote effective working of workers. TASK 3 ACCOUNTING PROCESS 2
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Above balance sheet is of Tesco company. Profits of two accounting year are mentioned. There is decrease in investments of company because low interest rate. The company is getting low returns on investment. Difference between net asset and liabilities are known as working capital. Investment are very important part for company. They help in growth and development of company. Increase in asset make firm financially strong. There is rise in assets of companies. Increase in debtors show that company has made more sale this year as compared to previous year. Current asset have reduced to maintain working capital requirement. Payment is made to creditors, this lower net current liability of firm. If a company increase more debtors this will lead to blockage of funds. Proper rotation of debtors make functioning of firm better. Collection of amount should be done in regular basis. Creditors are written off with current asset of company. It is very important for a company to maintain ratio between asset and liability, this known as current ratio.Working capital is required to meet running expenses of bushiness. 3 Illustration1: Balance sheet of Tesco
There is over all increase in firm productivity level. This balance sheet reflects sound financial position of firm. This company manage rotation of debtors and creditors. TASK 4 TEAMS 4.1Role of teams TUCKMANtheory wasdevelopedby BruceTuckmanin1995. Thistheory was developed to form team and motivate them to achieve organizational goals. Forming :This is first step of team formation in which different people with different expertise comes together to accomplish common purpose of team.(Lun and et.al., 2016). People from different background come together to work as a team. Storming :in this stage groups are pushed in extreme situations to test there capabilities. It help groups to overcome difficulties and work efficiently. Norming :in this stage people try to figure out there differences and work together as a team. They interact with each other and take feedback. Performing:All the work assigned to the team members communicated to them and this is the phase in which they have to work with their full potential.Delegation of work promote development of teams. Adjourning :This is the last phase in which after completing the project, team will be collapse.. Restructuring of team always shuffle people of groups to improve flexibility. 4.2 Future training events Motivational theories are used team leaders to motivate there members, to achieve goals of organisation (Akhtar and et.al., 2018). Some of the theories are discussed in brief. Herzbergâs Motivation Hygiene Theory :according to this theory job satisfaction is very important for employees working in organisation. Dissatisfaction among employees can reduce there efficiency to work.Managers try to find out reasons of dissatisfaction among employees and make necessary strategies to develop there interest (Choind and et.al., 2017). Maslowâs Need Hierarchy Theory:the base of this theory is to analyse and study need of human. It is very important to satisfy need of individual.According to this theory there are five essential needs of human beings. Every person has basic needs like clothing, food and shelter that are to be satisfied. Then they have safety needs, social needs, esteem needs and last it is self actualisation needs. These are primary needs of human being, that are to be satisfied.If 4
all the needs of customers is satisfied then they would perform with their best efficiency which is helpful for the company as overall productivity will also increase to a certain level. There are different style of leadership followed by organisation. Some of them are discussed. Autocratic :this follows centralisation of powers in hand of leaders. They make necessary decision regarding work. Democratic leadership :this style practices decentralisation of powers. Decisioninvolve suggestions other people. Strategic leadership :In this style, leaders make their company's strategy after analysing internal and external factors. Their main aim is to make the strategies dynamic so that company would gain competitive advantage in critical situation.They make strategy to adapt new changes and practically implement them in situation. TASK 5 CUSTOMER SERVICE Covered in ppt Conclusions Thisproject conclude that there are different type of organisationin businesses environment. Company of UK follow different type of organisational structure.Every team has a leader, that motivate there followers to achieve target that's why they modify their leaderships according to the behaviour of employees.There are national, global, local and economical environment that has great impact on businesses. Accounting is very important for businesses. Law has made mandatory for companies to create financial accounts. These reports are use to analyse profit of firm.Humans are asset of organisation, management of this resources is done by HR. workers perform every activity of firm. Laws are passed to protect rights of workers. It is mandatory to follow rules mention in law.Customers need and demands should be monitored and analysed by the company so that they will make or modify their products accordingly. 5
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