Role of HR in Motivating Employees: A Case Study of Tesco

HR: Case Study

INTRODUCTION
HR plays an important role in any organisation. Their function involves: management,
motivating the staff, recruitment, training and development and other. This report is about role of
Human Resource managers in motivating employees. What is motivation and its basic needs in
organization, is explained with the help of motivational theories. In this report Maslow's
Hierarchy of needs and Hertzberg's two factor theories are taken as the motivational theories.
Tesco is the chosen business organization for the explanation of how these motivational
theories are used for motivating the staff within the organization.
Human Resource(HR)
Human resource is that department of any organization which is responsible for all things
related to work. Recruitment, selection, training, motivating, hiring, firing and paying all are key
functions of HR(Vahdat, 2021). Overall, HR manages the lifecycle of employees and administer
their benefits.
Motivation
Motivation is the process which triggers employees to do work for the achievement of
required goals. It directs employees towards actions and is important for a successful business.
Motivated employees works with more of their energy and competency which will beneficial to
enhance productivity of the organization and hence, company moves rapidly towards desired
goals(Margherita, 2022). Employees can be motivated through appreciation of their work, giving
responsibilities and empowerment, opportunity for advancement, a sense of challenge and
enjoyment and rewards and promotion.
Motivational theories
Motivational theories are used in motivating staffs within every organization. Following
are the the important motivational theories:
 Maslow's Hierarchy of Needs: This theory is based on motivating employees through
satisfying their needs such as: Physiological, Safety, Social, Esteem and Self
actualisation.
1. Physiological Needs: These are the basic needs for the survival of an individual such
as: air, water, food, shelter and other.