Development of a Plan for Meeting Personal Development Needs of HR Professionals in Pret a Manger

HUMAN RESOURCE
HR officer

INTRODUCTION
 Every business organization need fuel of HR, without this fuel company can not
process further.
 HR department not only have responsibility to manage people and their productivity,
but they also have responsibility to maintain inner stability of business which allow
them to stand still in high tough market.
 This study is based on Pret a Manger, this company is multinational sandwich franchise
company. This report will discuss knowledge, skills and behaviour of HR professional.
Later this report have discussed personal skill audit and identified skills and behaviour
of HR role. At last this report have discussed potential benefit of HR officer to the
business organization with effective training and development.

Knowledge, skills and behaviour as HR
professional
 HR department is heart of every business organization, without this a company can not
perform any activities as human resource are must require in the process.
 Consultancy skills: every department of business organization need to consult HR
officer before making any decision because HR department is responsible for providing
human capital to that particular department.
 Decision making skills: HR officer is one of the most important stakeholder of the
company, they provide right decision at right time.

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 Workplace policy making responsibility: HR department are made for people, these
people are essential stakeholder of the company.
 Promoting diversity responsibility: diversity can be strength or weakness of business
organization, diversity can be very beneficial if the company have ability to manage
people and their diverse cultural belief.