Dilan Restaurant and Coffee Shop: HRM

RUNNING HEAD: HRM 0
Dilan restaurant and coffee shop
People and culture

HRM 1
Contents
Executive summary...............................................................................................................................2
Over view and role of the manager........................................................................................................3
Scenario one..........................................................................................................................................3
Scenario two..........................................................................................................................................3
Scenario three........................................................................................................................................4
Process conducted by the ombudsman..................................................................................................4
References.............................................................................................................................................6

HRM 2
Executive summary
The report comprises the job role of the manager of Dilan restaurant and coffee shop. The
manager conducted all the necessary tasks required in the café. But he took advantage of the
student employee and underpaid him and did not provide for the overtime payments and
annual leaves. The report comprises the scenario, in which employee contracted to the
manager for resolving his issue.
The employee complained at fair works and government assessed all the concerning matter.
The manager confronted that he will pay underpayment money within the six months for one
year. The manger also confirmed to keep up to date future wages.