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Workplace Conflict Resolution

   

Added on  2020-05-11

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Running head: HUMAN RESOURCE MANAGEMENTWorkplace ConflictsName of the Student:Name of the University:Author note:
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HUMAN RESOURCE MANAGEMENT1IntroductionWorkplace conflict or organizational conflict is a very common issue in the businessworld. Due to the conflicts, the sometimes the organizations get benefitted and sometimes theyget affected. Workplace conflict is a situation of disharmony, generated from the real orsupposed opposition of requirements, interests and principles among the people working together(Sonnentag, Unger and Nägel 2013). The conflict takes many forms in different organizations.Clash is always inevitable between the formal authority and management and the subordinateemployees. The subject for conflict also varies in different organizations. Differences in theideology, points of view and unhealthy competition can result in conflicts in the workplace (Katzand Flynn 2013). The positive and negative impacts of the workplace conflict and the ways toresolve them are explained in the following discussion. DiscussionWorkplace conflicts are classified in the following types, Personal, Intragroup andIntergroup. Power, work style and personality clash results in personal conflicts. Intragroupconflicts arise due to lack of freedom, resources and position. Some people prefer to workindependently and when confronts with interdependence within a group, conflicts occur. Lastly,intergroup conflicts arise horizontally and vertically. Conflicts and competition between thefunctions result in horizontal clash, and competition between hierarchical levels result in verticalclash (Goetsch and Davis 2014). Same situations can result in both positive and negativeimpacts, depending on the way of handling it and attitude of the people involved in it.
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HUMAN RESOURCE MANAGEMENT2Positive impactsConflicts often influence the change in the organizations, especially in the smallbusinesses. Due to workplace conflicts, organizations often are forced to modify the operationprocedures and policies and design and implement new ones. Extreme conflict within theorganization can lead to complete change of the leadership and management positions and newpeople come with new ideas (Demsky, Ellis and Fritz 2014).Competition is an outcome of workplace conflict. When employees try to outdo eachother to achieve the goals that benefit the organization, healthy competitions occur and it is apositive effect of conflicts. For example, when two sales people compete to increase their salestarget to get more incentives, it also helps the company to earn more revenues. It also helps tobring in motivation among the other employees (Meier et al. 2013). Conflicts often bring in creativity in the organizational operations and objectives. Whenpeople with good and creative ideas come together and argue to establish their points, in mostcases a creative solution comes up and that motivate the employees. When the motivation comesthrough conflict, that pushes the productivity level of people to the maximum. Hence, healthyconflict is always welcome by the organizations (Gilin Oore, Leiter and LeBlanc 2015). Negative impactsPersonal issues and emotions often create negative conflict in the workplace. In manycases, the higher authority often put forward their power and position for controlling thesubordinates and peers. When a person misuses his power for any personal conflict then it is anegative impact of the workplace conflict (Moore 2014).
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