HRM Report: Recruitment, Selection, and Talent Management at Marks & Spencer

HRM REPORT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
LO 1.................................................................................................................................................3
Approach for recruiting and selecting for acquiring talented employees....................................3
LO 2.................................................................................................................................................5
Implementation of Recruitment & selection in M&S..................................................................5
Talent management approaches...................................................................................................7
LO 3...............................................................................................................................................10
Critical Assessment of other HR Systems and Procedures.......................................................10
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Human Resource Management refers to the strategic approaches of managing employees
of an organisation. It includes processes of defining and designing work, staffing, employee
compensation and benefits etc. It includes the processes of recruitment and selection, talent
management and motivation of employees. Talent management is the company’s commitment to
recruit, select, hire, train and retain most talented and experienced employees in the organisation.
The company chosen for developing HRM report is Marks and Spencer group plc also known as
M&S which is a British multinational retailer of clothing and apparel, premium food and home
products founded in 1884 and headquartered in London, England. The report would focus on
evaluation of the effectiveness of recruitment and selection strategies in the company along with
employment law and case law. The implementation of recruitment and selection processes of
M&S would be analysed and various talent management approaches with best practices will be
evaluated including performance appraisal, training and development. A critical analysis of other
HR systems and processes like sickness, grievance, performance appraisal and training policies
will be conducted along with identification of possible improvements.
MAIN BODY
LO 1
Approach for recruiting and selecting for acquiring talented employees
To have an effective performance and be able to match the demands of the customers it is
very essential for M&S to have an effective recruitment process for themselves. The candidates
who come in the organization are very impressive because the organization has been able to
create a place for them in the market like that which is going to make the company be able to
achieve their goals and objectives. In order to be able to increase the reputation of the
organization in the market there is a good processing of recruitment which is being followed in
the organization (Wikhamn, 2019). There is an aptitude test which is conducted by M&S so that
they can evaluate the employees according to this factor and get in the right candidate for the job.
There are a lot of old methods and operations which are being used in the company for which
there is a need of skilled and knowledgeable workforce in the company to be able to maintain the
standards of the company in front of the customers. Human resource of Marks & Spencer is very
effective and experienced in the market which is why they are responsible for getting in the best
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of workforce in the organization so that the customers are satisfied. There have to be higher
profitability of the organization in the market because of which there is a requirement of having a
strong workforce in the organization.
The competition in the market is increasing which is why the organization will have to be
able to improve the productivity and not reduce it. Benchmarking is done of the candidates
which come in the organization so that the company can provide them with the right training in
order to be able to match up to the expectation of the company so that there is going to be a
better performance. The candidates which are coming in the company have to have good
communication skills and should be able to handle the situations which rise in the company
effectively (Ehnert and et.al., 2016). Marks & Spencer prefer candidates which are experienced
because the organization has been able to capture the market for themselves effectively so that
there is going to be a better performance of the business in the market. The competition in the
market is increasing which is why the company will have to take measures accordingly so that
there is going to be a better performance of the organization in the market. The company is
following all the legislatures which are present in the market so that there is going to be a better
performance of the company and the reputation of the organization is higher in the market. The
candidates which are being hired have to follow the policies and rules of the company so that the
organization and the employees can have a better relationship which is going to be beneficial for
the organization in a long run.
There are HRM at M&S has highly required to follow or consider or follow different
laws and rules & regulations while conducting its hiring processes (Dornadula, 2016). For
example; employment law and equality act etc. Basically, these all are some key laws or
regulations which currently followed by different businesses in market place, so that human
resource management also have required to take quick decisions towards systematically
following these all laws and rules & regulations in its daily operations. These are key laws and
rules & regulations has been discussed below;
Employment law: While conducting recruitment process, HR manager at M&S should be
adhered employment law in very proper manner. Basically, this is very necessary to HRM of this
retail company to adhere employment law for getting legally formed in the market. Currently,
local government of the UK not allows companies or businesses which runs their business
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