This essay explores the role of HRM in improving workplace performance through employee engagement, goal setting theory, reward management, and more. Examples from different industries are provided, along with relevant theories and concepts. Limitations and drawbacks are also discussed.
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In what ways can Human Resource Management make a difference in the workplace
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TABLE OF CONTENTS REFERENCES......................................................................................................................................8 2
In what ways can Human Resource Management make a difference in the workplace Humanresourcemanagementisessentialforeffectivemanagementofhuman resource in a business corporation. It is quite significant for bridging the gap amid the performance of the workers and the strategic objectives of the organization. it can be attributed that it is the human resource management that makes the difference in the workplace (Agarwal and Gupta, 2018). Considering this, the main aim of the current essay is to focus on different areas of HRM and ascertain the role being played by them by considering the examples from different industries. In addition to this, the essay will also be going to throw some light on relevant theories and concepts in the context of the topic and will state limitation and explanation of that theory. The final section of the essay will conclude the findings. Employee engagement & Voice Employee engagement is being regarded as a human resource concept that describes the level of enthusiasm as well as dedication an employee feels in regards with their job. The workers who are more engaged can care more about their work and performance of the firm. Further, employee engagement is very crucial because it either support in generating higher amount of profit for the firm and cause the firm to suffer losses (Kok, Sarikaya and Coban, 2016).On the other hand, employee voice is the medium by which the workers communicate their opinions and ideas to the employers and impacts the matter that influences them at workplace. Employee engagement and employee voice is positively related with each other as workers will speak up more if they are more engaged. Goal setting theory is an employee engagement tactic which comprises establishing particular measurable targets for improving the productivity. It is being developed by Edwin A. Locke and is being based on the five major principles that is commitment, clarity, challenge, task complexity and feedback (Lycette and Herniman, 2018). For making use of goal setting theory in the workplace it is crucial to determine the goal, meet the workers, develop a plan and offer regular feedback.Other than this, as per (Gardner and et.al, 2016) this theory is very useful in increasing the engagement level of the workers and enhancing their performance of the workers significantly. An example of the organization that follows the goal setting theory for engaging more and more employees and increasing the employee voice in the organization is FedEx. The company sets goals, challenges and objectives for the workers that meets their expectations 3
by having a positive work culture. The culture of the firm is such that it makes sure respect as well as satisfaction. Regular meetings are being arranged by the company so that goals can be clearly communicated and expectations can be communicated (FedEx Case Analysis, 2021). FedEx also makes use of unique style of leadership that helps in motivating the workers by free association, involvement and communication through top level managers. They also make sure that they the workers have the requires resources, time and equipment being required for accomplishing the goals. Maslow’s need hierarchy theory is also one of the most important theories of motivation being developed by Abraham Maslow. This theory states that the actions are being encouraged by certain physiological needs and when this need is satisfied, the individual switch to some other need. Employee engagement with help of this theory is largely taken into the consideration so that achieving the organizational objective of meeting their requirements in effective manner can become possible (Kapur, 2022).In order to become successful in the current era of the competition it is important for the organization to pay attention on relevant understanding of motivational requirements so that offering reliable benefits can become possible. There is different form of the companies that has the objective of motivating employees so that greater level of engagement for gaining significant competitiveness can become possible. For example- this theory is usedUPS which is one of the international companythatfocusesonhavingutilizationofthisapproachtounderstanditsstaff requirements in turn attaining significant goal to get productiveness can become possible (United Parcel Service, Inc. (UPS),2022).It allows its employees to raise voice for their requirements & prevailing problems in turn attaining the positive working culture can become possible in effectual manner.Thispermitsthefirmtogetthereliable understanding of the performance of staff so that accomplishing goal of making changes to attain success become possible. There are different kinds of the limitations which are basically faced due to possessing the greater level of the employee engagement and voice. This includes managers struggling to adjust, failing to act on feedback, ensuring employee to understand the requirements of business. On the basis of this it can be interpreted that companies operating with this employee engagement and voice can get adversely due tolack of participation, cutthroat competition, publicrecognition, higher time in change adapting, etc. This leads to build low commitments, lack of clarity, work life balance, growth & recognition influence, 4
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etc. Which impact overall success of firm. For gaining the success in the present competitive business scenario it is important for the organization to pay attention on having reliable working techniques through having effective level of employee engagement. Reward management Reward management is one of the significant concept in the HRM that is related with having the appropriate application of thepolicies & strategiesthat can allow staff to derive fair glee & consistently performance. There are different types of the methods which is basicallytaken into the consideration by the organization in turn accomplishing the goal of higher profitability & sustainability by making employees motivated.There are basically three types of the reward system which are usually taken into the process by the firm for ensuring that appropriate level of the profitability and motivation can be provided to them. From the assessment it can be interpreted that intrinsic is one of the significant type of rewardsystemwhichisbasicallyusedforgivingthejobsatisfactionthatinvolves impressive job title, career growth, personal development, etc.On the other side,Anku, Amewugah and Glover (2018)depicted that in order to accomplish the goal of offering the relevant motivation to the subordinates for gang credit to the employees for doing their work effectively and effectively it is indicated that performance-based rewards which is related with offering staff pay plans, incentive systems, group bonus, communion, perks, etc. This aids in gaining the proper information that identifying the needs of employees to give them corrective results become important.In against to this,Francis, F., Zirra, C.T.O. and Mambula ( 2020) thatreward management is crucial forgaining the objectiveof effectual brand image in market by referring that it overcomes its social corporate responsibilities in effective manner which does not provide benefit to the employees but to th company. Herzberg two factor is crucial theory that is basically used by the organization for understanding the requirements of the employees so that acting the goal of making them stratify for retaining longer duration can become possible. This theory states that there are certain factors in the enterprise which leads firm toward job satisfaction whereas other aspects resulted into the dissatisfaction of staff. These both the type of factors is found to be independent from each other.The factors that lead to the job’s stratification are hygiene related and citification are associated with motivation. In addition to this, the hygiene aspects comprisesalary,supervision,physicalworkplace,policies,rules,relationshipwith colleague & supervisor.Absence of all permits employees to receive the significant level of dissatisfaction.On the other side, motivational aspects that can be offered to the employees 5
in the reward system which includes performance & achievement, recognition, , job status, responsibilities,opportunitiesforgrowth,personaldevelopment, etc. These type of rewarding helps in achieving organizational goal of motivating employees. For instance- Robinson is one of largest company that is concerned with offering the distinct form of the rewards to its employees. In the current era, employees are aware of their basic rights so that good & fair remuneration, healthy working culture, insurance, financial & retirement plans, vacation & time off, perks, etc. The main reason behind having this form of therewardmanagementistoensurethateffectiveproceedingtoaccomplishingthe organizationalgoalofmakingsstaffmotivatedinturnhigherprofitabilityand competitiveness can be derived. This is helping company to reduce its cost by retaining employees and having greater performance via possessing expertise overcoming competition has become possible. McClelland theory play crucial role in reward system that allows the firm to get the information that there are three different types of driving motivators that includes needs for achievement, affiliation and power (Perkins and Jones,, 2020).Reward system of the company has the main aim of boosting morale & motivation so that enhancing productivity to build strong competitiveness can become possible.These are different form of the benefits which are achieved by applying this theory that includes identifying the motivating drivers in turn taking reliable course of action such as offering intrinsic, extrinsic, etc.To meet the goal of motivating employees with help of implementing corrective form of reward in respect to havehigherefficiencyintheoverallprocessingcanbecomepossible.Foroperating successfully in the prevailing working environment it is important for the organization to emphasize on developing effectual understanding about themotivational drivers in turn possessing competitivesituation via creating belongingness feeling among employees. This basically play role of enhancing productiveness so that havingability to cope up with prevailing situation can become possible. For example-DHL is the one of large scale operating company that focuses on having the relevant attention on the reward system application so that human resource of the organization can be retained for achieving better growth and developmentcan be derived (Reward Management a Case Study on DHL,2022).For gaining the success in the current era of the competition the company has given emphasis on recognizing the needs of the employees so that attaining greater productiveness to get leading position in transportation sector can become possible. It has emphasized on having the current trends such asservice 6
award, creating culture of recognition, etc. These has promoted its ability to attain the objective of higher effectiveness in attaining quality work. It possesses certain drawbacks which are required to be focused for gaining deeper information in turn proper action for improving the lacking areas can be exerted (Francis, Zirra, and Mambula, 2020).The one of the crucial drawback which is needed to be emphasized includes devaluation as offerings are if not according to the expectations then can lead in creation of dissatisfactionof staff. This can result in having greater employee turnover and spoilage to the brand image can be provided.Greater cost incurring can be obtained due to the implication of ineffective reward system which is not providing any crucial benefits toorganization.Increased pressure, ineffective control & manipulation, conflict arising, greedy behaviour creation, negative employee relation, etc.are the few demerits which can be basically achieved due to the execution of the reward management. For achieving the appropriate level of success in the current working environment it is essential to identify these lacking areas so that significant course of action for improvement can be done. From the information it can be concluded that human resource management is one of the significant parts of the company that is rated withhaving the strategic approach to have effective & efficient management of the people in company so that competitiveness can be derived.Employee engagement & voice is crucial for achieving the significant processing in turn accomplishing the organizational objective of higher innovative actions, speed deskin making, appropriate & ethical actions, eliminating lacking areas can become possible (Sarti and Torre, 2018).The current study has given emphasis on application of the theories such as goal setting & Maslow’s need hierarchy which provided assistance in understanding that employees engagement & voice. In addition to this, reward management is highly crucial for increasing motivation of employees in turn higher productiveness to build competitive position can become possible.There are different organizations which has been mentioned in particular essay by focusing on the theories such as Herzberg two factor andMcClelland in turn accomplishing the organizational objective of boosting productivity of employees can be achieved. 7
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REFERENCES Books and journals Agarwal,U.A.andGupta,V.,2018.Relationshipsbetweenjobcharacteristics,work engagement,conscientiousnessandmanagers’turnoverintentions:amoderated- mediation analysis. Personnel Review. 47(2). pp.353-377 Anku, J.S., Amewugah, B.K. and Glover, M.K., 2018. Concept of reward management, rewardsystemandcorporateefficiency.InternationalJournalofEconomics, Commerce and Management.6(2). pp.621-637. Francis, F., Zirra, C.T.O. and Mambula, C.J., 2020. Reward System as a Strategy to Enhance Employees Performance in an Organization.Archives of Business Review–Vol.8(6). Kapur,R.,2022.THESIGNIFICANCEOFREWARDMANAGEMENTIN ORGANIZATIONS.International Journal of Information, Business and Managemen. 14(2). pp.83-92. Kok, S.B., Sarikaya, M. and Coban, H., 2016. Organisational Voice Behaviour and its Investigation in Terms of Organisational Variables.European Scientific Journal, ESJ. 12(35). Lycette, B. and Herniman, J., 2018. New Goal – Setting Theory. Industrial Management. 50(5). pp.25-30. Perkins, S.J. and Jones, S., 2020.Reward management: Alternatives, consequences and contexts. Kogan Page Publishers. Sarti, D. and Torre, T., 2018. Reward Management in small–medium knowledge-intensive firms: Evidence from Italy. InThe Routledge Companion to Reward Management(pp. 402-412). Routledge. Gardner, A.K., Diesen, D.L., Hogg, D. and Huerta, S., 2016. The impact of goal setting and goal orientation on performance during a clerkship surgical skills training program. The American Journal of Surgery. 211(2). pp.321-325. Online references FedEx Case Analysis. 2021. [Online]. Available through: <https://wildyonder.org/fedex- case-analysis>. [Accessed on 7thMay 2022]. RewardManagementACaseStudyonDHL.2022.[Online].Available through:<https://slideplayer.com/slide/12267486/> UnitedParcelService,Inc.(UPS).2022.[Online].Availablethrough: <https://www.peachpit.com/articles/article.aspx?p=20881>. 8