Behavior that Support Equality and Diversity at Workplace

This study focuses on the behavior that supports equality and diversity at the workplace, with a case study on Betta Living. It explores the importance of staff behavior, the impact of behavior on equality and diversity, and ways to maintain diversity and equality.

Human Resource
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................2
P1 Research proposal ..................................................................................................................2
Aims and objectives.....................................................................................................................3
Research question .......................................................................................................................3
Significance .................................................................................................................................3
Rationale......................................................................................................................................4
Literature review..............................................................................................................................4
P2 Primary and secondary research ............................................................................................6
LO 2.................................................................................................................................................7
P3 Cost, ethical issues and access ...............................................................................................7
P4 Research analyses and findings .............................................................................................8
LO 3...............................................................................................................................................15
P5 Research outcome ................................................................................................................15
P6 Reflection on effectiveness of research methods.................................................................16
P7 Alternative research methods .............................................................................................16
CONCLUSION .............................................................................................................................18
REFERENCES..............................................................................................................................19

Title – behavior that support equality and diversity at workplace
INTRODUCTION
Equality and diversity within workplace are about respecting the employees regarding
their individual gender, age, cultural, career experience, skills, sexual orientation and beliefs and
many more (Dennissen, Benschop, and van den Brink, 2019). A commitment to diversity and
Equality is recruiting diverse workforce department. While in achieving diversity and equality it
is crucial to assess the behavior of the current organization as it assist to boost as well as act
identify the needs that can be achieved. UK government has made many laws to minimize
discrimination and promoting equality at workplace. The act regrading more recent amendments
as well as provisions that can set outs to be eliminated the discrimination act regarding against
victimization and harassment and also provides advance equality among each other. Diversity is
a term that can only be achieved once the firm has to maintain the equality. By encouraging a
society where various diverse groups able to build and maintain their relationship through the
Equality act. Diversity within the workplaces boosts the mutual respect of employees to each
other as they work in groups, teams and different styles that able to represents generations,
cultures and many more. It is crucial for the firm as it also reflects the reputation of the
organization (Georgiadou and et.al., 2019). Because of the maintenance of diversity and equality
it leads to the increase of the profitability of the staff members and within the workplaces as
well. Organization that leads to the excellent diverse workforce management as well as have
maintained the diversity also successful to build the goodwill in the society. Within the diverse
workforce it provides more solutions to the costumers as able to gives the new ideas and critical
things to the Organization. Employees form the different background bring a variety in their
outcomes and also have positive attitudes to achieve a goal. It is crucial for the manager to deal
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with diverse workforce culture as well as accountable that policies can be followed (Butterby and
Collins, 2019).
LO 1
P1 Research proposal
Background
The Organization's leaders and managers has various ways to maintain the diversified
force as it also rely on the ability if the manages that how they can maintain and develop the
relations with themselves and between the employees. The managers of these kinds of firms also
acts as leaders and in addition to this they can follow the democratic leadership style. An
organization that diversified workforce represents an understanding the culture that aids to
provide awareness of the requirements and needs of the employees that assist to maintain the
effective practices of diversity. Over the time people the values of the firms as well as
encouragement of the diverse leads to the competitive advancement over the others (Kizilcec,
and Saltarelli, 2019). It is crucial for the firm to provide the training courses regarding diversity
as it improves the culture awareness, knowledge and communication. It aids the organization to
prevent the violations that is associated with the civil rights as well as boosting the various group
to promoting better culture and teamwork. With the help of the training managers and leaders of
the firm educate the employees about diversity and various culture. As training immediately
cannot change the beliefs of the individual but at the same time it has ability to boost awareness
and kept them ready to accept the people from the backgrounds as because of the diversity of
organization can brought the best within the employees. Here communication also plays a vital
role that can be followed by the managers and leaders of the firm as it will aid to communicate
about the different policies and procedures so the staff members of the firms can interact each
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other about how to achieve goals, in addition to third it is also crucial for the solving the
personal issues that creates the conflicts among each other (Özbilgin, 2019).
Betta living is the retail firm which has many stores across the world. It provides kitchen
fitting, home improvement services to wide range of consumers. Entity has hired around 38
employees. This private firm is continuously working for offering amazing services to wide
range of customers.
Aims and objectives
Aim- To identify how staff behavior promotes equality and diversity at workplace. A case study
on Betta living.
Objective
 To analyze the importance of staff behavior in workplace
 To identify type of behavior of employee that can create issues in managing equality at
workplace.
 To investigate how staff behavior, affect equality and diversity
 To recommend ways to maintain diversity and equality at workplace
Research question
 What is the importance of staff behavior in workplace?
 How staff behavior affect, equality and diversity?
 How diversity and equality can be maintained at workplace?
Significance
This study will help manager to promote diversity and equality at workplace. The other
companies can also use data to improve or maintain diversity and culture at workplace. They
research will identify strategies or practices that can be implemented at workplace. Along with it,
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by determining factors of behavioural change, appropriate measures will be taken by other firms.
The other researchers can also conduct study on different topics related to equality and diversity
(Schachner, 2019).
Rationale
The main purpose of doing this research is to identify the reason how staff behaviour affects
diversity and equality. Also, it will be easy to determine what is the importance of diversity in
organisation and how it enables in improving culture. Moreover, how by maintaining diversity
staff performance can be improved. Besides that, it will enable in making determining the issues
due to which staff behaviour is hampered.
Literature review
According to the (Ali, M. and Konrad., 2017) staff behaviour plays important role in the
workplace because Betta living cannot be successful in their business in their staff is not
working with each other. If all staff will work in (together) than company can achieve their
business goals and it will also create better environment in the workplace. Behaviour of the staff
also affect on the customers who enter the stores. If behaviour of the staff will not better than it
will affect negatively on the customers.
As per the view of (Butterby and Collins., 2019) there are different type of behaviour
from the employees can create issue in the context of equality and diversity at the workplace of
Betta living company. If any employees does not talk with the other employees because of their
cast and culture than it will create problem. They will not listen to the others, and they will not
ready to work with the employees who are from other religion and cast. Jealousy in the workers
can also create problem of equality and diversity. If any employees who are new, and they get
promotion in the few moths in the company then other employees can get jealous and it can
create problems related to the equality and diversity. Employees who have very bad attitude with
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the female employees and they pass any bad comments to them, than it can create problem such
as harassment of those female employees in future so Betta living company should aware about
those employees who are creating problem in the workplace related to the equality and diversity.
According to the author (Palacios., 2016) It is important for the Betta living company to
investigate on their workplace through the supervisors and leaders. They should investigate if
there are any employees who are not maintaining peace in the workplace and creating problem
related to the equality and diversity. They should find and take strict actions towards them. They
should find because they are creating problems for the other employees and it is also affect on
the company's growth if they are not able to control equality and diversity at their workplace.
There are some ways strategies of the investigation. Leaders of the Betta living company can
use these strategies for the investigation. Put suggestion box in the workplace so employees can
share their problems on the box and inform every activity which is not acceptable. Leader can
ask the other employees who are from long time, so they can inform and activity related to the
diversity and equality. Communication with the employees about the problems they are facing in
the workplace so employees will dare to speak about the problems they are facing related to the
equality and diversity.
As per the view of (Williams and et.al., 2018) there are many ways which can help
superiors of the Betta living company to maintain equality and diversity at workplace.
Communication is important for the leaders and mangers to maintain equality and diversity in the
workplace. They should communicate with the employees face to face and make them
understand why equality and diversity is important for the business growth. Group activities –
Manager of the company should implement group activities in the workplace so employees can
understand each other, and they can accept each other's culture. It will create better environment
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for the work and employees can work together to achieve goals and objectives of the Betta
living company. Equal pay system – equal pay system will also help Betta living company to
maintain equality and diversity. They should provide equal salaries to the male and female
employees both so there will no comparison, and they all will work together and make this
company successful in their business.
P2 Primary and secondary research
Primary research
Primary research is the research which is conducted by the researchers themselves. It is
also a methodology which is used by the researchers to collect the data directly rather than the
depending on the other sources of the research (Zuo and et.al., 2017). In this method data can be
collected through the asking questions to the people, telephone interview and face to face
interview.
Advantages
Advantages of the primary researches is that data has been collected by the researchers
personally. They ask question and get proper answer of the questions. Target issue can be
covered through the primary researches. The process will be controlled and the data will be
related to the question asked the other person. Data interpretation is better. The collected data
by the research can be examined and interpreted by the marketers depending on the needs of the
costumers.
Disadvantages
disadvantage of this method is that it takes long time and researchers also have to spend
some money as well. There are chances to get wrong data from the people and in the result
researchers get improper data.
Secondary researches
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secondary researches are available from the other sources which may used in the previous
researches. It involves the summary, existing researches etc (Lin, And et.al., 2017). secondary
researches are contrasted with the primary researches in that the primary researches involves the
generation of the data, researches use the primary researches to collect data for the secondary
researches.
Advantages
Secondary researchers are useful to collect data and it also saves time of the researchers
and cost as well. It is quicker to collect as compare to the primary research. In the most cases it is
easily accessible and very cheap for the researchers.
Disadvantages
disadvantage from the secondary data collections is that data researchers have collect can
be outdated and there is no use of that particular data. The data may be biases and it is hard to
know if the information was collected by the researchers accurate. the data collected by the
researchers for the specific purpose of the company needs or is not relevant to the original
context. In some cases researchers have to pay high cost to get the data for example marketing
firms report.
LO 2
P3 Cost, ethical issues and access
Ethics–The researcher must follow certain ethics while conducting study. They should not be
neglected. In this, first of all dignity of participants will be maintained. Also, confidentiality and
privacy of data will be ensured, it will not be shared with third party or person. Moreover,
consent of respondents will be taken prior so that open and transparent communication takes
place. At last they will be asked to leave any question if they wish not to answer that.
Cost – For conducting study, funds are required. It is necessary that researcher gives estimation
of funds that is required. For present study, total cost required is approx. € 1750.
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Access – In this researcher must have the access for collecting and analyzing data. For present
study researcher will follow a systematic way for this. It will help in getting specific and precise
results
P4 Research analyses and findings
Questionnaire
Q-1 Do you resect the dignity, ethics and values of co workers?
Yes
No
Q-2 Do you find that you are been discriminated often times?
Yes
No
Q-3 Is there a negative impact on your behaviour if discrimination occurs?
Yes
No
Q-4 Do you support in maintaining diversity and equality at workplace through positive
behaviour?
Yes
No
Q-5 Do you feel motivated at workplace by working with diversified people?
Yes
No
Q-6 Does diversity strategies of company influence your behaviour in positive way?
Yes
No
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Q-7 Does it influence your behaviour when men are given more preferences than women?
Yes
No
Theme 1 Resect the dignity, ethics and values of co workers
Q-1 Do you resect the dignity, ethics and values of co workers? Frequency
Yes 15
No 5
Total 20
Interpretation- A study was conducted in Betta living to identify how staff behaviour promote
equality and diversity. From above table it can be interpreted that out of 20 employees, 15 said
yes they respect dignity ethics and values of co workers. 5 said no. thus, in Betta living all staff
respect other religion, background, etc. They talk with respect and dignity to each other. this has
enabled in building strong relation with one another and working in team.
Theme 2 You are discriminated often times
Q-2 Do you find that you are been discriminated often times? Frequency
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Yes 7
No 13
Total 20
Interpretation – In order to attain aims and objective of study, scholar did a research in Betta
living. by analysing the data, it is stated that 13 employees said that they no feel discriminated at
workplace, 7 said no. therefore, there in Betta living an effective diversified culture is
maintained. Staff is engaged with one another. The strategies are effectively followed. Also,
everyone is given equal opportunities and treated in fair way. Besides that, policies are strictly
followed and strict action is taken against those who discriminate others.
Theme 3 Negative impact on your behaviour if discrimination occurs
Q-3 Is there a negative impact on your behaviour if discrimination
occurs?
Frequency
Yes 12
No 8
Total 20
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Interpretation – in Betta living study was done to analyse how staff behaviour support diversity
and equality. For that primary research was done and 20 staff was selected. From table, it is
evaluated that 12 employees said yes there is negative impact on their behaviour whereas 8 said
no. Hence, if staff is discriminated on basis of several factors like age, gender, etc. it influences
them in negative way. Usually, women are treated in unfair way. so, it effect on their behaviour
and leads to decrease in productivity.
Theme 4 Support in maintaining diversity and equality at workplace through positive
behaviour
Q-4 Do you support in maintaining diversity and equality at workplace
through positive behaviour?
Frequency
Yes 16
No 4
Total 20
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Interpretation – By analysing the graph it is stated that out of 20 staff, 16 said they support in
maintaining diversity and equality at workplace. While only 4 said no. Thus, the staff of Betta
living talk with superiors respectfully. Moreover, they help others in completing goals and tasks.
Furthermore, staff share personal problems and help in solving them. the decision are mutually
taken as well.
Theme 5 Feel motivated at workplace by working with diversified people
Q-5 Do you feel motivated at workplace by working with diversified
people?
Frequency
Yes 17
No 3
Total 20
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Interpretation – The above chart shows that out of 20, 17 respondents said that they feel
motivated to work with diversified people and 3 said no. so, it is stated that working with people
of different background and sharing views and ideas encourage them to work in effective way.
Theme 6 Diversity strategies of company influence your behaviour in positive way
Q-6 Does diversity strategies of company influence your behaviour in
positive way?
Frequency
Yes 14
No 6
Total 20
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Interpretation- it can be analysed that in Betta living diversity strategies are followed in
effective way. the table shows that 14 staff said their behaviour is influenced in positive way
because of company diversity strategies. Whereas 6 said no. Thus, company allow each one to
take advantage of strategy. They recruit diversified people and treat men and women equally. So,
it create positive impact on their behaviour.
Theme 7 Influence your behaviour when men are given more preferences than women
Q-7 Does it influence your behaviour when men are given more
preferences than women?
Frequency
Yes 18
No 2
Total 20
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Interpretation – from table it is said that 18 employees said yes their behaviour is influenced
when men are given more preference than women. This is because it leads to discrimination.
Moreover, a negative image is built up in staff mind. Along with it, there is impact on their
performance as well. in this way behaviour is influenced.
LO 3
P5 Research outcome
By analyzing the above data it has been found that out of 20 employees, 15 yes they can
respect dignity ethics as well as values of co-workers. Betta living all employees respect other
religion, background. Here leadership style is also followed as there is effective diversified
culture is maintained. Staff is engaged with one another. Everyone is given equal opportunities
as well as treated in fair way represent that everyone follows what their leaders delegate to them.
Firm also recruit diversified people and treat men and women equally. So, it create positive
influenced within their behaviour. 18 employees out of 20 said yes their behaviour is influenced
and negative image is built up in the mind of the employees. It also impact on their performance
as well. in this way behaviour is influenced.
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P6 Reflection on effectiveness of research methods
I have analyzed that research methods that are used within research to collect the
Information has assists me to gain the information regarding Equality and Diversity within
workplace. Earlier I was not aware about the diversity but now with the help of the research I
have developed the deep knowledge through the use of the primary as well as secondary
research. Research paper, Journal articles, blogs are considered as all types of the Secondary
research that helps me in knowing that how Diversity and Equality assist in enhancing
engagement of the employees. It also helps to enhance the goodwill within market. It is also
analyzed by me that my knowledge related to the topic has been enhanced, and I am deeply
within the support of equality that must be followed within workplaces. I have realized that
Equality makes the Workers more loyal towards the firm which is beneficial for enhancing the
productivity of the firm. When i was doing the research I was very nervous as I was unaware
about the Primary as well as Secondary research but then my Tutors assist me. Also, I have
enhanced the Knowledge regarding the questionnaire that how to fill them. It also helped me
about how the staff members are in favor of the Equality. While doing the research I have also
make use of the various academic keywords that helps my research process easy as well as
precise. It has been also helped me within increasing my knowledge that how discrimination
decrease the quality of the workers also makes disloyal to the Firm. It will also influenced my
growth. I will be able to collect by doing both the primary and secondary research .It will also
assist me while doing better within my career.
P7 Alternative research methods
Primary research used by the researchers to collect the data directly secondary researches
involves the generation of the data,
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It deals with the nature, source as well as development of Knowledge. Within simple
terms it is considered as a belief about the various ways through which data must be collected,
evaluated and used. The research philosophy within dissertation includes being formulating and
aware of the assumptions and beliefs. It reflects the scholar crucial assumptions as it has four
main research philosophies such as Pragmatism, Positivism, Realism and Interpretivism. Scholar
uses the Positivism approach as it is considered as a quantitative method with help of structures
questionnaire, Social surveys and official statistics. It assist employees surveys within
workplace and questionnaire from staff members (Klein, 2016).
Primary research used by the researchers to collect the data directly secondary researches
involves the generation of the data,
It is a plan as well as procedure regarding the detailed method of collection of data
analysis and interpretation. It is also rely on the nature of the research problem that has been
addressed. Basically It is divide within two categories such as approach of data analysis and
approach of data collection. Approaches of data analysis is of two types such as Inductive as well
as Deductive approach. Qualitative data needs analysis of the inductive approach while on the
other hand Quantitative data use approach called Deductive approach of the analysis. Scholar
uses the Deductive approach so that they can easily evaluate the topic of equality within
workplaces. Researcher uses the Inductive approach with the help of the preparing questions and
asks such questions to the employees as well as employers that how diversity able to Impact
within their workplace (Palacios, 2016). With the help of the inductee approach scholar prepares
the questions about the diversity and equality that how they can play a major role within the
working place.
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Primary research used by the researchers to collect the data directly secondary researches
involves the generation of the data,
It is also crucial regarding statistical analysis. Within research there are various methods
for the gathering information. There are two methods that can be used by the researchers uses the
primary as well as secondary. Primary data can be collected by the Scholar himself and conduct
a real time data. While secondary data can be collected by the some other person earlier. It is
consider as an easy and quick approach for collecting data. Scholar use Secondary data about
the topic easily and gather the information easily. Scholar also uses the Primary data with the
helps of the surveys as well as own observation within workplaces so that they can analyse
equality. It takes long time to gather the information by the help of the primary source (Foster,
2019)
CONCLUSION
Equality and diversity within workplace act regrading more recent amendments can set
outs to be eliminated By encouraging Equality act. Diversity boosts the mutual respect in groups,
teams Organization that leads to the excellent diverse workforce Over the time people the values
of the firms to provide the training courses regarding diversity improves the culture awareness,
knowledge and communication. It focused on the Primary research used by the researchers to
collect the data directly secondary researches involves the generation of the data, Researcher
philosophy Research approach Data collection.
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