Human Resource Development Case Study | Mark and Spencer

Human Resource Management

Table of Content
Task1
1.1 Learning styles..........................................................................................3
1.2 Role of learning curve and importance of transferring learning at work place................ 4.
1.3 Contribution of learning styles and theories in planning of learning event.....................6
Task 2
2.1 Comparing needs of training at different levels of organization...................................6
2.2 Advantage of disadvantage of training methods ....................................................7
2.3 Systematic approach to training for new employees in an organization .........................9
Task3
3.1 Prepare an evaluation plan by using suitable techniques...........................................10
3.2 Carry out an evaluation of training event improvement in the performance of employees and
level of competency. .......................................................................................11
3.3 Review the success of evaluation method......................................................... 11
Task4
4.1 Explain the role of government for influencing the training program............................12
4.2 Explaining the development of competency movement makes an impact on public and
private sector..................................................................................................13
4.3 Initiation of human resource development training program by UK government ..............14
Conclusion ...................................................................................................14
REFERENCES............................................................................................. 15

INTRODUCTION
To grow a business in right direction mangers of a company needs to recognize, predict
and deal with the changes in human resource requirement. Every individual personnel have
different learning style and capability. According to this, managers of a company determine the
need of training program for the development and skill enhancement for effective accomplish of
assigned task. The present is based on Human resource development, Mark and Spencer case
study is taken into consideration. It is one of top leading retailer in UK. It offers wide range of
variety of services. This report includes the traits and tactics which has been used for the purpose
of management of human resources. Under this report it describes various tools and techniques
which are able to plan and designing the training and development program for the employees so
that Mark and Spencer organize training program at each level organization from top to bottom
level of employees it helps in to increase efficiency and productivity and to maintain competitive
advantage. Governmental and legal issues of UK influence the need for training for better
understanding about the rules and regulation for manufacturing and distribution of product and
services so that various tools and techniques are to be used for the improvement in knowledge
and skill towards the accomplishment of desired task in an effective. It helps in to achieve
personal as well as organizational goal with full determination and dedication.
TASK 1
1.1 Learning styles
Learning styles refer to a range of competing and contested theories that main aim to
create differences between individual learning capabilities. Every individual person has
mixed learning style for different circumstances. Peter Honey and Alan Mumford’s model
describes four learning styles and it is used as self development tool. There are four learning
are to used which is Activist, Reflector, Theorist and Pragmatist (George, Haas, and Pentland,
2014). Individual learning styles influence the people in order to encourage and motivates the
people to learn new things. It also changes the internal learning experience and way of
exploring the situation. Each learning style uses for the different part of brain, like during the

time of learning, remembering of things that are useful for the further development in future
things. Over the year’s different learning styles have been cut down to visual, physical or
audible. Learning is a complicated concept as everyone is unique in their own way, and also
learns in their own way.
Visual- People refers pictures, images, diagrams, colors and mind maps. All these
methods help in better understanding about information for prolong purpose. It’s basically
useful for physically disable people whose understanding power is weak.
Physically- In this people learns things by doing some work and experiments. Through
this people learning capability is increases. Drawing diagrams, physical objects and role
playing all these strategies are used by physical learner (Armstrong, 2014).
Aural- People use sound, rhythm, music and recordings for remember things to a longer
time period. This tool is basically useful for those people who can’t see that time they learn
from hearing tools for learning.
Verbal- Verbal leaner learns from words from both by speaking and writing. They read
content and write script for the purpose of learning.
Logical- People prefers logic, reasoning and systems for to understand and explain the
concept. It increases the level of understanding and ability in term to explain good pictures of
scenario.
Social- People who enjoy learning in groups or with the people for better understanding
of things. Its main aim is to work with others as much as possible.
Solitary- That type of learners prefer to learn alone and through self study.
1.2 Role of learning curve and importance of transferring learning at work place
The learning curve is the graph which shows the relationship between the time spent on
learning with respect to the level of competency attained. A learning curve may be used for
suggesting the level of skills acquire with the set of standard performance level. To demonstrate
the progress in the learning skill during the training time period, it is the process of monitoring
the training efficiency. Learning curve are not always simple, They can go up and down.