Role and Purpose of Human Resource Management in Hilton Hotel Services
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This presentation discusses the role and purpose of Human Resource Management in Hilton Hotel Services, including employee identification, training needs assessment, employee-management relations, and employee appraisal and well-being.
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HUMAN RESOURCE MANAGEMENT TASK 1 HILTON HOTEL SERVICES
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TABLE OF CONTENTS Introduction 1.1 Analyse the role and purpose of Human Resource Management I.Identification of employees II.Assessing the training needs III.Maintaining a relation between employee and management IV.Employee appraisal and well-being 1.2 Justify a human resource plan based on an analysis of supply and demand for Hilton hotel group. I.Demand forecast II.Supply forecast by the manager in Hilton hotel III.Matching demand and supply for equilibrium state IV.Actioning of planning 2.1 Assess the current state of employment relations in a selected service industry 2.2 Discuss how employment law affects the management of human resources in a hospitality organisation of your choice Conclusion Reference.
INTRODUCTION In this task, it has been discussed about the importance of human resource management in a chosen hospitality industry and the how the objectives and the organisational goals influence on the services of the employees. Moreover, it also highlights the statistics for demand and supply of labour and the current changes in employment laws and its impact with reference to Hilton Hotel Group.
ANALYSE THE ROLE AND PURPOSE OF HUMAN RE SOURCE MANAGEMENT Identification of employees Assessing the training needs Maintaining a relation between employee and management Employee appraisal and well-being Analyse the role and purpose of Human Resource Management
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JUSTIFY A HUMAN RESOURCE PLAN BASED ON AN ANALYSIS OF SUPPLY AND DEMAND FOR HILTON HOTEL GROUP I.Demand forecast II.Supply forecast by the manager in Hilton hotel III.Matching demand and supply for equilibrium state IV.Actioning of planning
ASSESS THE CURRENT STATE OF EMPLOYMENT RELATIONS IN A SELECTED SERVICE INDUSTRY Bargaining power of the employees Unionisation
DISCUSS HOW EMPLOYMENT LAW AFFECTS THE MANAGEMENT OF HUMAN RESOURCES Health and Safety at work act 1974 Licensing Act 1964 Data protection Act 1998 Employer’s liability Insurance Act 1969
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CONCLUSION The overall analysis of the task gives the idea that Hilton hotel follows a very strict disciplinary strategy in order to maintain a balanced structure of Human resource management.
REFERENCE LIST Ryan, C., 2015. Trends in hospitality management research: a personal reflection. International Journal of Contemporary Hospitality Management, 27(3), pp.340-361. Mumbi, J.W., 2015. The Balanced Scorecard and the Employee Performance at BRITAM. Zhang, C., Kolte, P., Kettinger, W.J. and Yoo, S., 2018. Established Companies' Strategic Responses to Sharing Economy Threats.MISQuarterly Executive, 17(1). Brewster, C., Mayrhofer, W. and Smale, A., 2016. Crossing the streams: HRM in multinational enterprises and comparative HRM.Human Resource Management Review, 26(4), pp.285- 297 Dixit, S.K. ed., 2017.The Routledge handbook of consumer behaviour in hospitality and tourism. Taylor & Francis.