HUMAN RESOURCE MANAGEMENT.

Running Head: HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
Name of the Student:
Name of University:
Author Note:

1HUMAN RESOURCE MANAGEMENT
To: Managing Director
From: National Human Resource Manager
Date: 23.11.2019
Subject: Negotiation with the employees and changing policies
Background
Trans-National Enterprises is a popular telecommunication company in Australia which
is currently experiencing a promising growth and profitability. As a result of that it is obvious for
the employees in Trans-National Enterprises to expect growth and benefits which will embolden
their future in the organisation. However, the situation was different and it went against the
expectation of the employees as well. Working pressure in Trans-National Enterprises is huge
where the employees in sales have to work for long hours. It disrupts their social life also due to
late night work and weekend work as well. In this regard, a grievance is arising among the
employees and they lodge complaints against their extensive work pressure and unpleasant
working culture. As an inevitable outcome, issues like heightens of employee turnover rate poses
serious challenge for Trans-National Enterprises to continue its growth and profitability.
Therefore, the National Human Manager will take necessary steps in order to reduce the staff
turnover rate and at the same time also emphasises on the practical solution to eradicate
disharmony in the workplace.

2HUMAN RESOURCE MANAGEMENT
Investigating and settling dispute
The organisational disharmony compels the HR manager to design a plan in order to
resolve the disputes and satisfy the customers. The plan is also mentioned the required time that
the HR manager should take in order to finish each of the activities.
Goal Strategies Responsible
person
Expected
outcome
Timeframe
To settle the
disputes and
create a positive
workplace
culture
Evaluating the
policy and
objectives of the
organisation
HR manager
Senior manager
The
organisational
policy and
objectives are
critically
analysed and
evaluated
1 week
Identifying the
problems of the
employees
HR Manager The issues and
problems of the
employees will
clearly been
addressed
3 days

3HUMAN RESOURCE MANAGEMENT
Comparing and
evaluating the
employee
grievance with
organisational
policy
HR Manager The legal
breaches and the
violation of
organisational
policies can be
identified.
4 days
Plan a
preliminary
potential risk
mitigation and
conflict
management
strategy in front
of the
employees.
HR Manager The employees
will understand
the positive
intention of the
HR manager and
anticipate their
problems will be
mitigated.
2 days
Brief to the
senior
management and
evaluate the
possibility to
implement the
conflict
mitigation
HR Manager The senior
management will
deliver their
interests and
willingness to
accept the
proposal of the
HR manager.
2 days