Table of Contents INTRODUCTION...........................................................................................................................2 TASK 1............................................................................................................................................2 P1 Functions and purpose of HRM and application of workforce planning..........................2 P2 Strengths and weaknesses of approaches of recruitment and selection............................3 TASK 2............................................................................................................................................4 P3 Advantages of various HRM practices in an organisation...............................................4 P4 Effectiveness of various HRM practices in context of increasing organisational profit...6 TASK 3............................................................................................................................................7 P5 Importance of employee relations in order to influencing HRM decision-making.........7 P6 Key elements of employment legislation and their impact on HRM decision making.....8 TASK 4............................................................................................................................................8 P7 Application of HRM practices in work-related context....................................................8 CONCLUSION..............................................................................................................................12 .......................................................................................................................................................12 REFERENCES..............................................................................................................................13
INTRODUCTION Human resource department is one of the important component in business. this is effective because they deal with workers of organisation. There are workers from various parts of country, so in this case it is essential to know what is the mindset of employees and then use them in better and effective way. There are policies framed by HR manager which are helpful in increment of profits and production (Alfes and et. al., 2013). This report is based on Coca-cola which is big name in industry of soft drinks. This association was established in 19thcentury by John Pemberton. There are many products of Coca-Cola, some of them are- Pepsi, Fanta, Sprite, etc. InthisreportthereisdiscussionaboutroleandpurposeofHRM, advantages and disadvantages of various selection and recruitment process, was which are related to employees, impact of employees relation on production and profits. TASK 1 P1 Functions and purpose of HRM and application of workforce planning Human Resource Manager is the person who watches working style of employees. They have to deal with workers working in organisation. Coco-cola is the largest organisation in soft drinks, they have good brand image in market. This is because of employees. HR manager has to motivate workers to give their best and hence they can achieve targets in better and effective way. It is essential to know mind set of workers and accordingly motivate them. Functions of Human Resource Management is as under- Selection and recruitment-This is the primary function of HR manager, under which they have to select best candidate among crowd. There is requirement of workers in company and they are liable to recruit person which is most effective for company. In case of wrong selection there is loss of time as well as cost. Compensation and rewards to workers-Employees works to get some rewards, this is known as salary. This is one of the best motivational factor for employees. So it is responsibility of of HR manager to pay salary on time and at appropriate time. Planning-This is the basic function which creates base for all other management activities (Anderson, 2013). To boost morale of workers there are some entertainment related activities performed in Coco- Cola. These activities are planned and discussed among workers by HR manager.
Purpose of Human Resource Management is as under- Performance appraisal-As per performance there is monetary or non monetary benefits to workers, so it is essential to make strategies which helps to judge performance of company. With the help of top level management, HR department interact with workers and know what kind of appraisal they want (Armstrong and Taylor, 2014). Creating good environment within organisation-Environment within organisation is one of the effective feature to build good image in market. It is essential that HR manager must frame policies which are ethical for crating good image. These policies told to workers so they are aware of them. In case of any wrong act, there must be provision of punishment. Framing legal policies-There are various legal laws related to workers. These are farmed and applied in organisation by HR manager. Laws gets renovated by government so it must be modified in business operations also. To apply these laws effectively it is essential that HR manager must have proper knowledge about subject matter. Application of workforce planning Workforce planning means to plan about requirement of workers in various department. Coco- cola is big brand and company has perpetual identity, so it is essential to know where employees are required. In case of expansion of business, there is requirement of workers to perform business related activities, so in this case, there workforce planning is done. Through work force planning there will use of human resource in proper way and there will no above and under employee required. P2Strengths and weaknesses of approaches of recruitment and selection There are many policies which are required for analysing market and then apply policies which are effective for section and recruitment of candidate. This is the prime responsibility of HR manager to select person, but at the same it is essential to analysis which source has to be considered and there will less cost will occurred (Bloom and Van Reenen, 2011). Coco-coal is the company which operates in various parts of country, so there is requirement of workers as compared to other. There are two methods of selection and recruitment, they are discussed as under- EXTERNAL SOURCE This is the method which is helpful in fulfilling huge demand within organisation. In case there is requirement of number of workers, so in this case external source is used. In this source
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there is use of external parties to be part of organisation. There are various HR consultancy firms, online sources, through which company and candidate meet. ADVANATGES ď‚·This method provide vast chance to select candidates. As there are number of workers, so HR manager can select most suitable candidate among them (Boxall and Purcell, 2011). ď‚·There is new knowledge with workers appointed through this source, so this brings new energy in organisation. DISADVANTAGES ď‚·In this method there is huge risk because of new can duiadute is not so reliable as compared to previous so may create risk in mind of managers. ď‚·This method is lengthy as there is requirement of external source who deals with appointment of new personnel. INTERNAL SOURCE This method helps to satisfy employee need frequently, so this is cheap and shortly satisfy demand. There are many employees in CoCa Cola, so there are policies which are used by manager to appoint workers. Through this source authentication can be checked with the help of internal source. ADVANATGES ď‚·In this method there is use of existing workers, there is no need of training and this helps to reduce cost and time for managers. ď‚·Through this method employees are aware of culture of company, so there is less chances of conflict among workers. DISADVANTAGES ď‚·HR manager has limited scope so there are chances of dominance in company. So there is no new ideas with workers. ď‚·There are possibilities of demotivating to workers. Because existing workers get chance of promotion (Briscoe, Tarique and Schuler, 2012).
TASK 2 P3 Advantages of various HRM practices in an organisation Human resource management practices is one of the important and essential factor which is used by the Coca-Cola with motto to increase employees and employer performance. There are different types of HRM practices which are benefited to the company and its workforces. These are explained as below: HRM PracticesBenefited to employeesBenefited to Coca-Cola (Employer) Employeeperformance management Employeeperformance management is important for theemployeesbecauseit increaseitsmotivationand productivitylevelinthe organisation.Itisalso important for them to maintain strong position in business. Highperformanceofthe employees highly essential for the business to increase their salesand revenue in limited time period. Further, it assist in development of better position in marketplace. Training and developmentWiththehelpofeffective traininganddevelopment, employees easily increase their knowledgewhichsupport themtodealwithdifficult situationineasymanner. Trainingismoreimportant partoftheemployeeslife becauseitsupportthemto improvetheirperformance level in the Coca-Cola. Traininganddevelopmentis also essential and valuable for the Coca-Cola to expand their businessoperationsand activities at different level. In thistheyachieveknowledge aboutimplementingnew products,services,methods and process in market through attending training program. Reward managementItisanotherimportant practices of Human resource, it is identify as a role of manager Rewardmanagementis benefited to the company to maximisetheirsalesand
is to provide different benefits totheiremployeessuchas reward, fair salary and many other. These are support the employeetomaintaintheir long-lastingpositioninthe firm.Furtheritassistto enhancetheirperformance level. reduceemployeesturnover. Thus, it support them to gain competitiveadvantagesin limited time period. It is also essentialandsignificantfor themtoaccomplishtheir predeterminedgoalsand objectivesincertaintime period. Flexible working optionsItistheroleofHuman resourcemanagertoprovide Flexibleworkingoptionto their workforce, in thisthey giveworkingfromhome, term-timeworking,job sharing, part time work etc. All these are highly beneficial for themtomaximisetheir motivationaswellas performance also. Such kind of HRM practices is beneficial and valuable for the Coca-Cola to maximise their turnoverandeffectiveness. Flexibleworkingoption decreasetheturnoverof workers which is good for the enterprisetogainmaximum amount of capital. P4 Effectiveness of various HRM practices in context of increasing organisational profit Above discussed different kind of HRM Practices is more essential and important part for the company to maximise their profitability and productivity ratio in limited time period(Cooke and Saini,2010). Effectiveness of human resource management practices are determined as below: Employee performance management:It is identify as an important practice of HR that benefited to them to maximise their profitability and effectiveness in given time period. It is also essential for them to increase their sales and revenues. This practices support the organisation to reduce employee turnover and gain competitive advantages easily.
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Training and development:This practices highly beneficial for the company to solve conflict and misunderstanding which are arise in the organisation. It is important for the company to coordinate all employees in an effective and systematic manner. Reward management:This practices also essential and important for the Coca-Cola to deal with difficult situation in easy manner. Thus, it is good for them to maintain their strong and long-lasting position at marketplace. Flexible working options:It is important practice of Human resource which benefited to the company to increase employees motivation and performance. Further, this practice support to business entity in the way to maximise their sales and profit within an organisation(Flamholtz, 2012). It is also help company to accomplish their predetermined objectives and targets in certain time duration. TASK 3 P5 Importance of employee relations in order to influencing HRM decision-making Employee relation is main part of the business growth and success which help them to develop their strong image in marketplace. There are different importance and significance of the employee relation which are explained as below: Maximised productivity:Strong and effective employee relation assist the Coca-Cola to maximise their profitability ratio. In this business entity provide flexible working option, training and development and many other human resource practices to the employees which assist them to increase their effectiveness. Maximise loyalty among workforce:Strong employee or industry relation is also essential for the company to keep the loyalty among employees. Therefore, it support the firm to attain their long term and predetermined objectives easily(Wagner, 2011). Employee relation effects on HRM decision making:Above discussed importance of employee relation in the organisation is highly beneficial for the company to achieve competitive edge within an organisation. All these are effects on HRM decision making in different ways which are explained as below: Set up effective policies and strategies:It is the role and responsibility of HR manager is to set effective policy and strategy in the organisation. It is highly impacts on human resource
management decision making because in which they are confuse what policy are good for the company as well as its employees(Guest, 2011). Reduceconflict:ThisisalsoeffectsontheHRdecisionwhilemotivatingand encouraging their workforce about performing tasks and activities of company in given time period. In this they make effective decision while applying different kind of motivation theories. In order to reduce conflict in the company, manager of the organisation follow different models and frameworks which help them to increase employees response in the enterprise. Accomplish goals and objectives:In this manger take a better decision for achievement of long term goals and targets. In this they provide accurate training to their workers, further they maximised their knowledge and skill. It is good for them to deal with complex situation in an easy manner(Harzing and Pinnington, 2010). Thus, above all these points are highly influence on human resource management decision making power. It has direct and positive impacts on business performance and execution. In this positive effect is to improve their position at marketplace. Therefore, employee relation is more important and significant part of the business growth and success. It is also essential for the attainment of competitive advantages. P6Key elements of employment legislation and their impact on HRM decision making There are various laws which are related to employees, so it is essential to follow them. Coca-Cola operates in various parts of world, so there are possibilities that there is difference in laws, so it is essential that HR manager must have knowledge about it. So helps to apply them in better way(Vo and Stanton, 2011). These laws have impact on business operations, so they can perform activities in efficient way. Workers also get some comfortable feel while knowing about these laws. Acts applicable in Coca-Cola is as under- Anti-discrimination act-There is sometimes discrimination among workers by the employer so this act provides assistance to workers. In case of bifurcation on the basis of caste, colour, creed, etc. so employee can file suit under this act. Minimum wages act- There are some pre determined wages finalised by government of UK which has to be followed by Coca-cola. If employees is not getting salary as per this act, then company can be sued. There must not be discrimination on the basis of gender in compensation(Huselid and Becker, 2011).
Safety and security act-There is one important questions in mind of workers related to their security, which is solved under this act. As per this act there must be proper ventilation, light, fans, toilets, etc., facility. So workers are comfortable at workplace. TASK 4 P7 Application of HRM practices in work-related context For recruiting marketing manager, there is high needs to create a job advertisement, specification and description. All these are explained as below: Job specification 1. Job details Title of the job :- Human resource manager Department – Human Resource department 2. Job Purpose and Motto To handle business functions and activities Raise productivity to maximise profitability of a company To fill the empty positions. 3Roles and Responsibilities To encourage workforce Find out performance and effectiveness of company Monitoring entire activities business and function of organisation
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Description of CV –In this Necessary qualification and information for Sales managerto maximising the turnover and sales of business entity. 1. General information Name – ABC Phone no. - 6563023 E-mail id – abc@yahoo.com 2. Qualification MBAOxford University85.00% BBALondon University79.00% Higher educationTrinity school65.26% Secondary educationTrinity school70.00% 5. Personal details: Father name – PQR Mothers name- SVW Date of birth – 25thJanuary 1996 Achievement – Football winner at international level Got 3nd prize in the marketing sector
In Coca-Cola there are few vacant post and for this administrator hire talented persons. In the hiring process, business adopt the latest and advanced technology like online method of searching best candidates and many other social networking such as LinkedIn etc. The new technology support in saving the time as well as cost of the company(Kehoe and Wright, 2013). For the vacant post Coca-Cola provide their information on social media via newspapers and so on. Here the advertisment of vacant position explained below: VACANCY Coca-Cola hiring for post of marketing manager Post – marketing manager Qualification – MBA in Marketing and sales Experience – Minimum 3 years in the food and beverages sector The selected candidates that will be telephone for interview. The prospects will have to follow for job direct email or post. Last Date to apply for vacant position- 5 July, 2018 Address: Atlanta, Georgia, U.S., U.K. Email: Coca-Cola Company.com Contact: 6654135885 After provide the advertisement, large number of person will take involvement and also come in the organisation for interview. Under this manager is capable to hire knowledgeable and talented workers by asking different questions to the candidates(Knowles, Holton III and
Swanson,2012).Thesearedifferentquestionswhichareaskbytheinterviewertothe interviewee: Interview Question Q.1.Tell me regarding yourself? Q.2. What is the Significance and Uniqueness of your CV? Q.3. In what way you dealings with Customers? Q.4. What are your main strengths and weakness? Q.5. For suitability the clients which technology is used? Among entire persons, human resource manager have to select the best one for their vacant position. Thus, it is essential for the administrator to apply a better selection training for hiring the best person at accurate time(Renwick, Redman and Maguire, 2013). CONCLUSION Motivation of employees is done by HR managers through which over all performance of organisation increases. HR has increasing its role day by day, so this is effective through which they can make strategies in effective way. There are possibilities that due to alterations in external factors this gives impact on business operations. HR manager has to analyse sources of training with which they can effective for all. Cost and time of training must be low so there is no adverse effect on profits. There are laws which are mandate to be followed by organisation, this responsibility of HR manager to apply it in proper way and hence deliver to workers properly so they are aware of their rights. HR manager is responsible for creating good relations among workers, so there will not any conflicts, this gives good image in industry. HR is responsible for making making workers comfortable and hence there will less absenteeism and turnover.
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REFERENCES Books and Journals Alfes, K and et. al., 2013. The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model.The international journal of human resource management.24(2). pp.330-351. Anderson, V., 2013.Research methods in human resource management: investigating a business issue. Kogan Page Publishers. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Bloom, N. and Van Reenen, J., 2011. Human resource management and productivity. In Handbook of labor economics(Vol. 4, pp. 1697-1767). Elsevier. Boxall, P. and Purcell, J., 2011.Strategy and human resource management. Palgrave Macmillan. Briscoe, D., Tarique, I. and Schuler, R., 2012.International human resource management: Policies and practices for multinational enterprises. Routledge. Cooke, F. L. and Saini, D.S., 2010. (How) Does the HR strategy support an innovation oriented business strategy? An investigation of institutional context and organizational practices in Indian firms.Human Resource Management.49(3). pp.377-400. Flamholtz,E.G.,2012.Humanresourceaccounting:Advancesinconcepts,methodsand applications. Springer Science & Business Media. Guest, D. E., 2011. Human resource management and performance: still searching for some answers.Human resource management journal.21(1). pp.3-13. Harzing, A. W. and Pinnington, A. eds., 2010.International human resource management. Sage. Huselid, M. A. and Becker, B.E., 2011. Bridging micro and macro domains: Workforce differentiation and strategic human resource management. Kehoe, R. R. and Wright, P.M., 2013. The impact of high-performance human resource practices on employees’ attitudes and behaviors.Journal of management,39(2), pp.366-391. Knowles, M. S., Holton III, E. F. and Swanson, R. A., 2012.The adult learner. Routledge. Renwick, D. W., Redman, T. and Maguire, S., 2013. Green human resource management: A review and research agenda.International Journal of Management Reviews.15(1). pp.1- 14. Vo, A. and Stanton, P., 2011. The transfer of HRM policies and practices to a transitional business system: The case of performance management practices in the US and Japanese MNEs operating in Vietnam.The International Journal of Human Resource Management.22(17). pp. 3513-3527. Wagner, M., 2011. Environmental management activities and sustainable HRM in German manufacturingfirms–incidence,determinants,andoutcomes.GermanJournalof Human Resource Management.25(2). pp. 157-177. Online FunctionsofHRM.2018.[Online].Availablethrough:<https://www.keka.com/5-major- functions-human-resource-management/>. Humanresourcemanagement.2017.[Online].Availablethrough: <http://www.yourarticlelibrary.com/hrm/human-resource-management-functions- managerial-operative-and-advisory-function/27995/>.