Benefits and Effectiveness of HRM Practices in Marks & Spencer

Human resource
management

Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Purpose and function of human resource management..........................................................3
P2 strengths and weakness of recruitment and selection approaches..........................................5
TASK2.............................................................................................................................................7
P3 Benefits of HRM practices.....................................................................................................7
P4 Evaluate the effectiveness of HRM practices.........................................................................9
TASK 3..........................................................................................................................................10
P5 Explain importance of employee relations...........................................................................10
P6 Employment legislation........................................................................................................11
TASK 4..........................................................................................................................................12
P7 Application of HRM practices.............................................................................................12
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16

INTRODUCTION
Human resource management is defined as the strategic approach that and activity that ensures
the proper management and effective management of organisational employees in order to gain
various competitive advantages then other competitors. Basically, it is the process that includes
various activities and functions such as planning, recruiting and selecting suitable candidates,
provide them training and development, maintaining effective relation, appraise their
performance and motivates employees to enhance their working performance as well that
contribute in attainment of organisational goals and objectives efficiently (Holland, Cooper, and
Sheehan, 2017). HRM is the most important department of organisation that deals in hiring
employees, manage them and fire unproductive employees. In this report the chosen organisation
is Marks & Spencer which is British multinational retaining organisation established in the year
of 1884 by Michael Marks & Thomas Spencer, headquarter situated in London, England, UK. It
deals in selling cloths, food and home products under their own label. In this report function and
purpose of HRM, various HRM practices and strengths as well as weaknesses of recruitment and
selection process is discussed. Apart from that importance of employee relation and employment
legislations are mentioned. Various HRM application such as job description and job
specification is covered in this project report.
TASK 1
P1 Purpose and function of human resource management
The process of human resource management is related to managing organisational employees
and motivating them to enhance their performance efficiently. Effective HRM process facilitates
the organisation to attain all defined goals and objectives properly. There are various functions
are performed by the HR managers like planning, organising, staffing and provide training and
development for the purpose of enhancing employee performance and productivity (Löffler,
Goldgruber and Hartinger, 2018). HRM department is responsible for recruiting appropriate
candidate for organisational vacant job position. Marks & Spencer HR managers analyse the
requirement and vacant job post in organisation and appoint suitable candidate as well as they
examine the needs of employees and satisfy them by providing better working environment and
training that enhance their performance and productivity. Purpose and functions of HRM are
mentioned below:

Purpose of Human resource management:
Ensure appointment of suitable employees and their management: The main purpose of
human resource management department is to appoint most suitable employees from various
recruitment sources such as internal as well as external sources. Managers of Marks & Spencer
examine all needs and requirement of employees and fulfil them through providing various
training and development in order to manage work force properly.
Increase employee engagement and morale: There are various policies and programmes are
conducted by the Marks & Spencer HR managers in order to enhance employee engagement rate
as well as morale to complete defined task on time (Lang, 2017). HRM department provides
various career opportunities, rewards, benefits and performance appraisal to boost employee
performance and engagement.
Ensure employee performance management and training: Human resource management
department conduct the process of induction after selection of employees. Proper training is
provided regarding work so they can perform all functions and activities in effective and efficient
manner. Performance management is the main objective of HRM.
Functions of human resource management department:
Operational functions: There are various operational functions are performed by the HR
managers to run business functions in smooth manner. It includes number of activities such as
recruiting suitable employees at right position, offer various training and development
opportunities for career enhancement as well as motivates employees to perform their task
efficiently. Retainment of skilled and experienced employees in the important functions of HRM
department of Marks & Spencer.
Managerial functions: In the Marks & Spencer different managerial functions are
conducted by the HRM department. There are various functions are included in planning like a
The managerial functions include planning organisational goals, allocate all required resources,
recruit appropriate employees and control there functions as well as lead them towards attain all
defined goals and objectives (Yilmaz and Kitapci, 2017). Some managerial functions of HRM
department are discussed below:
Planning: The main function of human resource management is to develop effective
planning that guide employees to attain all goals and objectives efficiently. It involves various
functions such as allocating all employees at right work place and delegate work according to